Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #341  
Old Dec 24 2021, 05:43 PM
honeyg56 honeyg56 is offline
 
Join Date: Sep 13 2009
Posts: 70
Default Facilities not working

Some facilities are not working with the quests. My current one not working is the BBQ restaurant, it does not allow me to open it from the quest. Others are having the same problem but with different facilities?
Reply With Quote
  #342  
Old Dec 24 2021, 05:53 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by honeyg56 View Post
Some facilities are not working with the quests. My current one not working is the BBQ restaurant, it does not allow me to open it from the quest. Others are having the same problem but with different facilities?
Hi Honeyg,
I moved your post to the subject thread about quests.
You can also open th same facility through the facilty manager and it will count for the quest as well.

Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #343  
Old Dec 25 2021, 08:08 PM
honeyg56 honeyg56 is offline
 
Join Date: Sep 13 2009
Posts: 70
Default Quests not working

Hi Taz

I have cleared memcache 3 times, I have gone in through the facility manager 3 times and it is still showing as not working?
Reply With Quote
  #344  
Old Dec 25 2021, 08:20 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by honeyg56 View Post
Hi Taz

I have cleared memcache 3 times, I have gone in through the facility manager 3 times and it is still showing as not working?
Hi Honeyg,
Your quest is to load the pulled pork sandwich? According to the data we have you have done all the steps (13 0f 14) except load it and that would not be in the BBQ Restaurant. It would be in the Soup Kitchen.


We are aware it is not showing the facility name for the last step and that has been passed on to the developers, but even with the name not showing as long as you own the facility then the open button should work.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #345  
Old Dec 27 2021, 05:04 AM
honeyg56 honeyg56 is offline
 
Join Date: Sep 13 2009
Posts: 70
Default Facilities and Quests

Hi Taz

Many thanks for the info that worked. However I now have another one to do Octopus balls, do you know if a list of what facilities use that would be really useful as I have no idea what facility once again is needed for this
Reply With Quote
  #346  
Old Dec 27 2021, 07:12 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,781
Default

Quote:
Originally Posted by honeyg56 View Post
Hi Taz

Many thanks for the info that worked. However I now have another one to do Octopus balls, do you know if a list of what facilities use that would be really useful as I have no idea what facility once again is needed for this
Hi honeyg

Taz is not available at this moment.

When you open a new quest, then you can hover your mouse on the last step to know in which facility the product has to be started or loaded in case it is a service facility.
The issue is that when you have already done all the previous steps then the facility name is not showing anymore. This has been sent to the developers.

You can check our Game Guide for Regular facilities or Service facilities to know in which ones the products are produced or loaded. In each thread you can use the "Search this thread" option and type the correct name of the product.

For Octopus balls, it is done in the Traditional Japanese Restaurant and loaded in the Taste of Japan.
Reply With Quote
  #347  
Old Dec 27 2021, 08:29 AM
honeyg56 honeyg56 is offline
 
Join Date: Sep 13 2009
Posts: 70
Default Quests and Facilities

Many thanks for this. However, the problem I and many are having is when you hover over the facility in the quest it does not tell you the name of the facility to look for.

The links to the list you have sent also does not give me the ingredient name so that I can try and find the facility relevant to it. I am trying to load stitching awl but i cannot find details of the facility for it, so unless I am doing something wrong there should be a list of every ingredient and what facility is needed for it.

This problem has only recently started but it is happening now on every quest and I have cleared my memcache
Reply With Quote
  #348  
Old Dec 27 2021, 08:39 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,781
Default

Quote:
Originally Posted by honeyg56 View Post
Many thanks for this. However, the problem I and many are having is when you hover over the facility in the quest it does not tell you the name of the facility to look for.

The links to the list you have sent also does not give me the ingredient name so that I can try and find the facility relevant to it. I am trying to load stitching awl but i cannot find details of the facility for it, so unless I am doing something wrong there should be a list of every ingredient and what facility is needed for it.

This problem has only recently started but it is happening now on every quest and I have cleared my memcache
Hi honey

We are aware of that problem and as I told you it was sent to the developers.

The facility name, owned or not owned, doesnt show up if you have already completed all the previous steps.
But if you hover your mouse on the last step, as soon as you open the quest, the facility name shows up and you can check if you have it or not.

The issue is only for the facility name, not for the item/product you need.

If you prefer you can try the Ingredients chapter in the following link:
http://r1.slashkey.com/forum/showthread.php?t=644326
Reply With Quote
  #349  
Old Dec 27 2021, 08:46 AM
honeyg56 honeyg56 is offline
 
Join Date: Sep 13 2009
Posts: 70
Default quests and facilities

I'm not sure that you are not missing the point I could hover over the final step all day long and at no point does it show me the facility name that I need to load.

I have now also looked at the ingredients list and again I cannot find stitching awl on the list
Reply With Quote
  #350  
Old Dec 27 2021, 08:57 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,781
Default

Quote:
Originally Posted by honeyg56 View Post
I'm not sure that you are not missing the point I could hover over the final step all day long and at no point does it show me the facility name that I need to load.

I have now also looked at the ingredients list and again I cannot find stitching awl on the list
I do understand you are not seeing the facility name at the last step.

I tested this issue, and you can see it if you hover your mouse on the last step as soon as you open the quest.
If you have already completed the previous steps to the last one, then you will not see the name. That is the issue.

If you open a new quest, then hover your mouse on the last step and you will see the name product and the facility name no matter if you own or not that facility.

Im not sure why you are not getting the information from the Game Guide
When you type the product name, in your case octopus balls, in the Search this thread, you will see another window with a list of possible threads or maybe only one
You click in the blue link and check where octopus balls shows in red for Facilities.

For ingredients you click in the blue link and it will show you in red all the possible names tied to octopus. Then you will see the service facility and with that you can search in your own facilities or in the store.
Reply With Quote
Reply

Tags
8 quests, brown quests, completed quest, employee lifeline, friends list, gift issues, gift lifeline, lifeline, lifelines, personal quests, quest, quest manager, quest rewards, quest time, quests, quests completed, regular quests, trader lifeline

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:45 AM.