Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #721  
Old Aug 09 2022, 08:58 PM
abilliot abilliot is offline
Account Not Linked
 
Join Date: Aug 07 2022
Posts: 10
Default

Both browsers say the are updated.
Reply With Quote
  #722  
Old Aug 09 2022, 09:08 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
Default

Quote:
Originally Posted by abilliot View Post
Both browsers say the are updated.
Hi abilliot,
What about your Windows. Even though you got it July 20th, that does not mean and they usually are not up to date. Windows does updates nearly always once a week.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #723  
Old Aug 10 2022, 05:32 PM
abilliot abilliot is offline
Account Not Linked
 
Join Date: Aug 07 2022
Posts: 10
Default

Still can't get on.
Reply With Quote
  #724  
Old Aug 10 2022, 05:40 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
Default

Quote:
Originally Posted by abilliot View Post
Still can't get on.
Hi abilliot

Did you check for Windows updates?

Have you added any add-ins or plug-ins to your browser?

Please try all suggestions given in the following link, try them one by one.

http://r1.slashkey.com/forum/showthread.php?t=627590

Also, please provide your User id number. You find it at the botton of the game screen.

Or go to the following link, scroll down till Method 2 and click in the link for point II to get your user id number.
http://r1.slashkey.com/forum/showthr...90#post6351390

Last edited by marymarcel; Aug 10 2022 at 06:34 PM.
Reply With Quote
  #725  
Old Aug 11 2022, 09:12 AM
Elna Francis Elna Francis is offline
 
Join Date: Aug 18 2009
Posts: 10
Default Errors !!!!!!!!!!!!!!!!!!!!!!!!!1

WHAT IF YOU RECIEVED THIS ERROR HOW CAN IT BEEN SOLVE
ONE DAY ITS FINE AND THE NEXT DAY THERE IS THIS LONG ERROR[/b][/i]

2022-08-11 14:06:41.527 INFOCheckpoint-B-000 - Initialized
2022-08-11 14:06:41.528 LOGFT Client Services Inited.
2022-08-11 14:06:41.549 LOGSessionId: 7111606
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (AMD)
GPU-Renderer: ANGLE (AMD, AMD Radeon(TM) Vega 3 Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-08-11 14:06:42.110 LOGnavigator.mediaDevices support available
2022-08-11 14:06:42.133 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): unexpected end of stream @+23206986
2022-08-11 14:06:42.143 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild352.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-08-11 14:06:42.146 ERRORfalling back to ArrayBuffer instantiation
2022-08-11 14:06:42.380 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): expected 41191564 bytes, fell off end @+868502
2022-08-11 14:06:42.383 LOG{}
2022-08-11 14:06:42.387 ERROR{}
Reply With Quote
  #726  
Old Aug 11 2022, 09:21 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
Default

Quote:
Originally Posted by Elna Francis View Post
WHAT IF YOU RECIEVED THIS ERROR HOW CAN IT BEEN SOLVE
ONE DAY ITS FINE AND THE NEXT DAY THERE IS THIS LONG ERROR[/b][/i]

2022-08-11 14:06:41.527 INFOCheckpoint-B-000 - Initialized
2022-08-11 14:06:41.528 LOGFT Client Services Inited.
2022-08-11 14:06:41.549 LOGSessionId: 7111606
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (AMD)
GPU-Renderer: ANGLE (AMD, AMD Radeon(TM) Vega 3 Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-08-11 14:06:42.110 LOGnavigator.mediaDevices support available
2022-08-11 14:06:42.133 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): unexpected end of stream @+23206986
2022-08-11 14:06:42.143 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild352.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-08-11 14:06:42.146 ERRORfalling back to ArrayBuffer instantiation
2022-08-11 14:06:42.380 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): expected 41191564 bytes, fell off end @+868502
2022-08-11 14:06:42.383 LOG{}
2022-08-11 14:06:42.387 ERROR{}
Hi Elna Francis

You have posted this error a few times and the last time we asked you to contact Support, did you do that?

Which browser and OS are you using?
Are they up to date?

If not please do all the updates and then close and restart your computer.

Also, I have hidden all Show.... items in your preferences, the wrench. So when you can load the farm again, you have to put a tick in all of them again.

You do not have a check mark for Compressed Graphics option in your preferences, so I suggest you to get it checked.
Reply With Quote
  #727  
Old Aug 11 2022, 02:13 PM
Elna Francis Elna Francis is offline
 
Join Date: Aug 18 2009
Posts: 10
Angry Can't get into ft

Quote:
Originally Posted by abilliot View Post
Now I can't get into the game at all. I can still get to the section with the gifts, but not the game.
Me too before you get into the game the errors appear.
this is very frustrated... please cant someone help
Reply With Quote
  #728  
Old Aug 11 2022, 02:15 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
Default

Quote:
Originally Posted by Elna Francis View Post
Me too before you get into the game the errors appear.
this is very frustrated... please cant someone help
Hi Elna Francis,
You have been asked to contact Support concerning this. Please do so.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #729  
Old Aug 12 2022, 02:40 PM
demetri@webmail.co.za demetri@webmail.co.za is offline
 
Join Date: Aug 08 2010
Posts: 35
Default my FT crached 24 hours ago

i all at support.

the 2 attached files are the errors i am getting.

i was playing farmtown when my computer stopped responding.

i closed all down and rebooted.

after loging into FT i started getting this error.

i have removed Google Chrome and reloaded it, enabled all the WebGL features, but still the same.

i have tried Edge and everything works fine, until i try to send gifts.
when i select the FT Friends, then another error appears, something about "not linked"

my USER ID number is: 1381993178 Build No: 352
i have the latest Chrome version

thank you
Attached Images
File Type: jpg FT error 2022-08-11 - A.JPG (29.1 KB, 4 views)
File Type: jpg FT error 2022-08-11 - B.JPG (39.9 KB, 4 views)
Reply With Quote
  #730  
Old Aug 12 2022, 02:52 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
Default

Quote:
Originally Posted by demetri@webmail.co.za View Post
i all at support.

the 2 attached files are the errors i am getting.

i was playing farmtown when my computer stopped responding.

i closed all down and rebooted.

after loging into FT i started getting this error.

i have removed Google Chrome and reloaded it, enabled all the WebGL features, but still the same.

i have tried Edge and everything works fine, until i try to send gifts.
when i select the FT Friends, then another error appears, something about "not linked"

my USER ID number is: 1381993178 Build No: 352
i have the latest Chrome version

thank you
Hi Demetri,
I am sorry this is happening to you. If you can play with Edge then there is something wrong in your Chrome that is preventing you from loading the farms. Have you added any plugins or addons to your Chrome? Please make sure none of those are enabled as those can cause loading problems. That includes any added by your Antivirus program as that can cause a blocking.

For the gifts in Edge, are you logged into Facebook through Edge? That could cause the not linked if you are not logged in. If that is not it then please provide the exact message you are getting.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
Reply

Tags
cannot load game, farm not loading, farm town not loading, frequent crashes, game freezes, green screen, loading issues, saving data, u00, webgl, white screen, x025, x025 error

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 06:57 AM.