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  #891  
Old Aug 11 2022, 02:15 PM
Taz D's Avatar
Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by Elna Francis View Post
Me too before you get into the game the errors appear.
this is very frustrated... please cant someone help
Hi Elna Francis,
You have been asked to contact Support concerning this. Please do so.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #892  
Old Aug 12 2022, 02:40 PM
demetri@webmail.co.za demetri@webmail.co.za is offline
 
Join Date: Aug 08 2010
Posts: 41
Default my FT crached 24 hours ago

i all at support.

the 2 attached files are the errors i am getting.

i was playing farmtown when my computer stopped responding.

i closed all down and rebooted.

after loging into FT i started getting this error.

i have removed Google Chrome and reloaded it, enabled all the WebGL features, but still the same.

i have tried Edge and everything works fine, until i try to send gifts.
when i select the FT Friends, then another error appears, something about "not linked"

my USER ID number is: 1381993178 Build No: 352
i have the latest Chrome version

thank you
Attached Images
File Type: jpg FT error 2022-08-11 - A.JPG (29.1 KB, 4 views)
File Type: jpg FT error 2022-08-11 - B.JPG (39.9 KB, 4 views)
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  #893  
Old Aug 12 2022, 02:52 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Default

Quote:
Originally Posted by demetri@webmail.co.za View Post
i all at support.

the 2 attached files are the errors i am getting.

i was playing farmtown when my computer stopped responding.

i closed all down and rebooted.

after loging into FT i started getting this error.

i have removed Google Chrome and reloaded it, enabled all the WebGL features, but still the same.

i have tried Edge and everything works fine, until i try to send gifts.
when i select the FT Friends, then another error appears, something about "not linked"

my USER ID number is: 1381993178 Build No: 352
i have the latest Chrome version

thank you
Hi Demetri,
I am sorry this is happening to you. If you can play with Edge then there is something wrong in your Chrome that is preventing you from loading the farms. Have you added any plugins or addons to your Chrome? Please make sure none of those are enabled as those can cause loading problems. That includes any added by your Antivirus program as that can cause a blocking.

For the gifts in Edge, are you logged into Facebook through Edge? That could cause the not linked if you are not logged in. If that is not it then please provide the exact message you are getting.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #894  
Old Aug 14 2022, 07:37 PM
Julie Ann Fanning Julie Ann Fanning is offline
 
Join Date: Jun 07 2022
Posts: 1
Default WebGL

hi it is saying mine browser does not support webGL please can you help me with it and thank you Julie Ann
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  #895  
Old Aug 14 2022, 07:45 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by Julie Ann Fanning View Post
hi it is saying mine browser does not support webGL please can you help me with it and thank you Julie Ann
Hi Julie Ann,
I moved your post to the thread about loading issues.
First make sure your browser and computer system are up to date.


This happens when your game has encountered an error.
Try first just restarting your browser and see if that will fix it.
If that doesn't then clear your browser cache and restart it. Instructions on how to do this are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890
If that still does not fix it then try restarting your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #896  
Old Aug 16 2022, 02:11 AM
demetri@webmail.co.za demetri@webmail.co.za is offline
 
Join Date: Aug 08 2010
Posts: 41
Default

Quote:
Originally Posted by Taz D View Post
Hi Demetri,
I am sorry this is happening to you. If you can play with Edge then there is something wrong in your Chrome that is preventing you from loading the farms. Have you added any plugins or addons to your Chrome? Please make sure none of those are enabled as those can cause loading problems. That includes any added by your Antivirus program as that can cause a blocking.

For the gifts in Edge, are you logged into Facebook through Edge? That could cause the not linked if you are not logged in. If that is not it then please provide the exact message you are getting.
hi Taz,
i am trying to reset the Registry to fix this.
i will email support to do this as nothing else seems to help
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  #897  
Old Aug 16 2022, 06:12 AM
Linda Lightner Linda Lightner is offline
 
Join Date: Jan 30 2019
Posts: 38
Default

I need to farm my crops. I have downloaded Chrome and WEB GL but won't let me in FT, Please help me. I've been farming for many many years. Thanks
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  #898  
Old Aug 16 2022, 06:16 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 8,553
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Quote:
Originally Posted by Linda Lightner View Post
I need to farm my crops. I have downloaded Chrome and WEB GL but won't let me in FT, Please help me. I've been farming for many many years. Thanks
Hi Linda Lightner,

Check your browser is updated, then even if no update is showing, close your browser for a couple of minutes then reopen it and try the game again.
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  #899  
Old Aug 17 2022, 09:15 PM
janelouise janelouise is offline
 
Join Date: May 16 2009
Posts: 21
Default

Your Facebook USER ID number is: 1168697787 Build No: 352. WebGL Supported, but DISABLED ------------------- ERROR! Game worked fine this morning.
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  #900  
Old Aug 17 2022, 09:27 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 18,565
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Quote:
Originally Posted by janelouise View Post
Your Facebook USER ID number is: 1168697787 Build No: 352. WebGL Supported, but DISABLED ------------------- ERROR! Game worked fine this morning.
Hi janelouise,
Please make sure you computer system and browser are up to date.


Please try clearing your browser cache, then close your browser and reopen to your farms again. Instructions for clearing the browser cache are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


If that doesn't clear it then try restarting your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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Tags
cannot load game, farm not loading, farm town not loading, frequent crashes, game freezes, green screen, loading issues, saving data, u00, webgl, white screen, x025, x025 error

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