Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items - Page 26

**marymarcel** · #**251** Nov 07 2021, 01:29 PM

Quote:

Originally Posted by Phoenix19

My buildings and farms disappeared this morning, I keep my gems, my level and money. everything is the same, but all my animal buildings, everything disappeared, the map remained empty as at the beginning of the game.

Hi Phoenix

Im sorry but we do not have gems in Farm Town, so maybe you are talking about other game.

In case there is a mistake, then to let us check, you have to provide your user ID number. You will find it into brackets in the message above the game screen.

gigi47 · #**252** Nov 08 2021, 01:05 PM

My Facebook USER ID number is: 1523362457
I haven't played for a while and now ALL my buildings on ALL my farms have disappeared. I have written to you about it on November 7, 2021 but I have heard nothing from you.

For a while it said the following below the farm:
2021-11-07 18:28:53.682 INFOCheckpoint-B-000 - Initialized
2021-11-07 18:28:53.685 LOGFT Client Services Inited.
2021-11-07 18:28:53.720 LOGSessionId: 10071928
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4624)
2021-11-07 18:28:59.234 LOGIndexedDB is not available. Data will not persist in cache and PlayerPrefs will not be saved.
2021-11-07 18:29:00.088 LOGLoading player data from data.unity3d
2021-11-07 18:29:00.093 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-11-07 18:29:00.096 LOGCreating WebGL 2.0 context.
2021-11-07 18:29:00.129 LOGRenderer: WebKit WebGL
2021-11-07 18:29:00.131 LOGVendor: WebKit
2021-11-07 18:29:00.134 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2021-11-07 18:29:00.136 LOGGLES: 3
2021-11-07 18:29:00.150 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 45268064
2021-11-07 18:29:07.351 INFOStats: WebGL 2.0 WebGL Mem: 46/128 MB Managed Mem: 26 MB Unity Mem: 20 MB Video Mem: 512 MB
2021-11-07 18:29:07.413 LOGInput Manager initialize...
2021-11-07 18:29:07.425 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 10/21/31/128 MB
2021-11-07 18:29:07.615 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 10/22/32/128 MB
2021-11-07 18:29:07.629 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 10/22/32/128 MB
2021-11-07 18:29:09.173 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 11/23/35/128 MB
2021-11-07 18:29:09.187 INFOCheckpoint-U-34 - Init Local Storage - Mem: 11/23/35/128 MB
2021-11-07 18:29: 09.200 INFOCheckpoint-U-35 - Init FlashVars - Mem: 11/23/35/128 MB
2021-11-07 18:29:09.251 INFOCheckpoint-U-40 - Init HUD - Mem: 12/23/35/128 MB
2021-11-07 18:29:10.843 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 18/31/50/128 MB
2021-11-07 18:29:10.882 INFOCheckpoint-U-50 - Processing Params - Mem: 18/31/50/128 MB
2021-11-07 18:29:11.182 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 19/31/51/256 MB
2021-11-07 18:29:11.291 INFOCheckpoint-U-52 - Init Preferences - Mem: 20/31/52/256 MB
2021-11-07 18:29:11.302 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 20/31/52/256 MB
2021-11-07 18:29:11.901 INFOCheckpoint-U-54 - Init Engine - Mem: 18/30/48/256 MB
2021-11-07 18:29:11.929 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 18/30/48/256 MB
2021-11-07 18:29:11.954 LOGUsing Facebook Unity SDK v8.1.1 with FBJSSDK/v8.0 FBUnityWebGL/8.1.1
2021-11-07 18:29:15.329 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 69/35/104/256 MB
2021-11-07 18:29:17.389 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 86/31/118/256 MB
2021-11-07 18:29:18.487 INFOCheckpoint-U-60 - Load User - Mem: 73/30/103/256 MB
2021-11-07 18:29:19.990 INFOCheckpoint-U-61 - User Loaded - Mem: 82/31/113/256 MB
2021-11-07 18:29:19.997 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 82/31/113/256 MB
2021-11-07 18:29:20.060 INFOCheckpoint-U-70 - Go To Farm - Mem: 82/31/113/256 MB
2021-11-07 18:29:20.071 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 82/31/113/256 MB
2021-11-07 18:29:25.474 INFOCheckpoint-DONE - Map Loaded - Mem: 97/42/139/256 MB
------------------------------------
2021-11-07 18:29:53.247 INFOCheckpoint-U-70 - Go To Farm - Mem: 103/45/148/256 MB
2021-11-07 18:29:53.253 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 103/45/148/256 MB
2021-11-07 18:29:54.087 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 107/45/153/256 MB
2021-11-07 18:29:54.141 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 109/45/155/256 MB
2021-11-07 18:29:54.174 INFOStats: WebGL 2.0 WebGL Mem: 155/256 MB Managed Mem: 109 MB Unity Mem: 45 MB Video Mem: 512 MB
2021-11-07 18:29:56.492 INFOCheckpoint-DONE - Map Loaded - Mem: 112/47/160/512 MB
------------------------------------
2021-11-07 18:31:11.499 INFOCheckpoint-U-70 - Go To Farm - Mem: 115/47/162/512 MB
2021-11-07 18:31:11.513 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 115/47/162/512 MB
2021-11-07 18:31:12.185 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 117/45/163/512 MB
2021-11-07 18:31:12.223 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 118/45/164/512 MB
2021-11-07 18:31:12.256 INFOStats: WebGL 2.0 WebGL Mem: 164/512 MB Managed Mem: 118 MB Unity Mem: 46 MB Video Mem: 512 MB
2021-11-07 18:31:16.709 INFOCheckpoint-DONE - Map Loaded - Mem: 122/54/177/512 MB
------------------------------------
2021-11-07 18:31:21.664 INFOCheckpoint-U-70 - Go To Farm - Mem: 123/55/178/512 MB
2021-11-07 18:31:21.672 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 123/55/178/512 MB
2021-11-07 18:31:22.518 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 128/55/184/512 MB
2021-11-07 18:31:22.573 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 130/55/186/512 MB
2021-11-07 18:31:22.596 INFOStats: WebGL 2.0 WebGL Mem: 186/512 MB Managed Mem: 130 MB Unity Mem: 55 MB Video Mem: 512 MB
2021-11-07 18:31:23.761 INFOCheckpoint-DONE - Map Loaded - Mem: 133/44/178/512 MB
HOWEVER, STILL NO RETURN OF MY FARM BUILDINGS...
PLEASE HELP

**marymarcel** · #**253** Nov 08 2021, 01:13 PM

Quote:

Originally Posted by gigi47

My Facebook USER ID number is: 1523362457
I haven't played for a while and now ALL my buildings on ALL my farms have disappeared. I have written to you about it on November 7, 2021 but I have heard nothing from you.

For a while it said the following below the farm:
2021-11-07 18:28:53.682 INFOCheckpoint-B-000 - Initialized
2021-11-07 18:28:53.685 LOGFT Client Services Inited.
2021-11-07 18:28:53.720 LOGSessionId: 10071928
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4624)
2021-11-07 18:28:59.234 LOGIndexedDB is not available. Data will not persist in cache and PlayerPrefs will not be saved.
2021-11-07 18:29:00.088 LOGLoading player data from data.unity3d
2021-11-07 18:29:00.093 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-11-07 18:29:00.096 LOGCreating WebGL 2.0 context.
2021-11-07 18:29:00.129 LOGRenderer: WebKit WebGL
2021-11-07 18:29:00.131 LOGVendor: WebKit
2021-11-07 18:29:00.134 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2021-11-07 18:29:00.136 LOGGLES: 3
2021-11-07 18:29:00.150 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 45268064
2021-11-07 18:29:07.351 INFOStats: WebGL 2.0 WebGL Mem: 46/128 MB Managed Mem: 26 MB Unity Mem: 20 MB Video Mem: 512 MB
2021-11-07 18:29:07.413 LOGInput Manager initialize...
2021-11-07 18:29:07.425 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 10/21/31/128 MB
2021-11-07 18:29:07.615 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 10/22/32/128 MB
2021-11-07 18:29:07.629 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 10/22/32/128 MB
2021-11-07 18:29:09.173 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 11/23/35/128 MB
2021-11-07 18:29:09.187 INFOCheckpoint-U-34 - Init Local Storage - Mem: 11/23/35/128 MB
2021-11-07 18:29: 09.200 INFOCheckpoint-U-35 - Init FlashVars - Mem: 11/23/35/128 MB
2021-11-07 18:29:09.251 INFOCheckpoint-U-40 - Init HUD - Mem: 12/23/35/128 MB
2021-11-07 18:29:10.843 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 18/31/50/128 MB
2021-11-07 18:29:10.882 INFOCheckpoint-U-50 - Processing Params - Mem: 18/31/50/128 MB
2021-11-07 18:29:11.182 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 19/31/51/256 MB
2021-11-07 18:29:11.291 INFOCheckpoint-U-52 - Init Preferences - Mem: 20/31/52/256 MB
2021-11-07 18:29:11.302 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 20/31/52/256 MB
2021-11-07 18:29:11.901 INFOCheckpoint-U-54 - Init Engine - Mem: 18/30/48/256 MB
2021-11-07 18:29:11.929 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 18/30/48/256 MB
2021-11-07 18:29:11.954 LOGUsing Facebook Unity SDK v8.1.1 with FBJSSDK/v8.0 FBUnityWebGL/8.1.1
2021-11-07 18:29:15.329 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 69/35/104/256 MB
2021-11-07 18:29:17.389 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 86/31/118/256 MB
2021-11-07 18:29:18.487 INFOCheckpoint-U-60 - Load User - Mem: 73/30/103/256 MB
2021-11-07 18:29:19.990 INFOCheckpoint-U-61 - User Loaded - Mem: 82/31/113/256 MB
2021-11-07 18:29:19.997 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 82/31/113/256 MB
2021-11-07 18:29:20.060 INFOCheckpoint-U-70 - Go To Farm - Mem: 82/31/113/256 MB
2021-11-07 18:29:20.071 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 82/31/113/256 MB
2021-11-07 18:29:25.474 INFOCheckpoint-DONE - Map Loaded - Mem: 97/42/139/256 MB
------------------------------------
2021-11-07 18:29:53.247 INFOCheckpoint-U-70 - Go To Farm - Mem: 103/45/148/256 MB
2021-11-07 18:29:53.253 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 103/45/148/256 MB
2021-11-07 18:29:54.087 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 107/45/153/256 MB
2021-11-07 18:29:54.141 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 109/45/155/256 MB
2021-11-07 18:29:54.174 INFOStats: WebGL 2.0 WebGL Mem: 155/256 MB Managed Mem: 109 MB Unity Mem: 45 MB Video Mem: 512 MB
2021-11-07 18:29:56.492 INFOCheckpoint-DONE - Map Loaded - Mem: 112/47/160/512 MB
------------------------------------
2021-11-07 18:31:11.499 INFOCheckpoint-U-70 - Go To Farm - Mem: 115/47/162/512 MB
2021-11-07 18:31:11.513 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 115/47/162/512 MB
2021-11-07 18:31:12.185 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 117/45/163/512 MB
2021-11-07 18:31:12.223 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 118/45/164/512 MB
2021-11-07 18:31:12.256 INFOStats: WebGL 2.0 WebGL Mem: 164/512 MB Managed Mem: 118 MB Unity Mem: 46 MB Video Mem: 512 MB
2021-11-07 18:31:16.709 INFOCheckpoint-DONE - Map Loaded - Mem: 122/54/177/512 MB
------------------------------------
2021-11-07 18:31:21.664 INFOCheckpoint-U-70 - Go To Farm - Mem: 123/55/178/512 MB
2021-11-07 18:31:21.672 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 123/55/178/512 MB
2021-11-07 18:31:22.518 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 128/55/184/512 MB
2021-11-07 18:31:22.573 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 130/55/186/512 MB
2021-11-07 18:31:22.596 INFOStats: WebGL 2.0 WebGL Mem: 186/512 MB Managed Mem: 130 MB Unity Mem: 55 MB Video Mem: 512 MB
2021-11-07 18:31:23.761 INFOCheckpoint-DONE - Map Loaded - Mem: 133/44/178/512 MB
HOWEVER, STILL NO RETURN OF MY FARM BUILDINGS...
PLEASE HELP

Hi gigi

Your previous post was moved and answered in the following link:

http://r1.slashkey.com/forum/showthr...94#post6470894

At that time, we had a problem to stay on line, so I thought you were posting about that,sorry I misunderstood your post.

Please load your farms and then click in your preferences, the wrench. Then put a check mark to the options for SHOW....
For example, put a check mark to Show Regular Facilities and Show Buildings.

Then click in the green check mark to save changes.

Check if the buildings or facilities you think are missing then show up in your farms.

solen2016 · #**254** Nov 09 2021, 10:36 AM

On my Farm 43 i have a Turbo Semi ! Well thats no where to be found today ? Can you please locate it for me ?
I see somehow I have 2 Turbo Metal Mills
2 Turbo Mineral Mines.....I bought these a while back, but didnt write you I have no idea why i have 2 of each unless i didnt see the sale went through and did another sale ? Anything to do about this for me ?
I would be grateful
Thank you
Solveig Enersen
ID 639671373

**Taz D** · #**255** Nov 09 2021, 10:48 AM

Quote:

Originally Posted by solen2016

On my Farm 43 i have a Turbo Semi ! Well thats no where to be found today ? Can you please locate it for me ?
I see somehow I have 2 Turbo Metal Mills
2 Turbo Mineral Mines.....I bought these a while back, but didnt write you I have no idea why i have 2 of each unless i didnt see the sale went through and did another sale ? Anything to do about this for me ?
I would be grateful
Thank you
Solveig Enersen
ID 639671373

Hi Solveig,
I moved your post to the subject thread about missing items.
When you search on your farm 43 only search for "Turbo" not "Turbo Semi". Turbo Semi will show 0 items because the name of the item is Turbo Electric Semi Trailer. It is there on your farm 43.
For the other extra items you will need to contact Support about those as we can not do any refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

srthompson · #**256** Nov 09 2021, 01:13 PM

Hi there, Some of my facilities are missing and I cannot see them or access them to start production. In particular, the Mines, the drink facility, and some others. Also, Mango trees are missing.

**Taz D** · #**257** Nov 09 2021, 01:24 PM

Quote:

Originally Posted by srthompson

Hi there, Some of my facilities are missing and I cannot see them or access them to start production. In particular, the Mines, the drink facility, and some others. Also, Mango trees are missing.

Hi Srthompson,
I moved your post to the subject thread about missing items.
Please provide your farms ID so we can check this for you. You can find your ID in the banner at the top above your farms.
Please provide an exact list of what is missing so we can check those.

Granny T · #**258** Nov 11 2021, 01:35 PM

I went to the marketplace to sell some things out of storage as my storage is full. Somehow I guess I sold all my trees off every farm. Is there any way to get them back or do I need to start replanting. Thanks for your help.

**marymarcel** · #**259** Nov 11 2021, 01:44 PM

Quote:

Originally Posted by Granny T

I went to the marketplace to sell some things out of storage as my storage is full. Somehow I guess I sold all my trees off every farm. Is there any way to get them back or do I need to start replanting. Thanks for your help.

Hi Granny T

I visited your farms and I saw many trees on them, specially on farms 7, 11 and 14

You have Show Trees checked in your preferences, the wrench.
Dont you see them when you go to your farms?

solen2016 · #**260** Nov 14 2021, 11:14 AM

Hello.
Written before but no answer from you at all ? My Turbo Semi has come up missing on the farm ? It is located in my facilities, its there. It should be on Farm 43 !

Have not used this before and not sure how to ?