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  #2861  
Old Jan 20 2020, 12:24 PM
hilda jean ellis hilda jean ellis is offline
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Join Date: Nov 27 2009
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Taz I done what you ask me to I had a friend login to my account and they are having the same issue that I am have as far as my farm loading issues with staying on stuck on loading user or ever which one told me to do that lol sorry it might have been another one ..help please she is located in Indiana
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  #2862  
Old Jan 20 2020, 12:36 PM
Taz D's Avatar
Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by hilda jean ellis View Post
Taz I done what you ask me to I had a friend login to my account and they are having the same issue that I am have as far as my farm loading issues with staying on stuck on loading user or ever which one told me to do that lol sorry it might have been another one ..help please she is located in Indiana
Hi Hilda Jean Ellis,
If I could wave my magic wand and fix this for you I would, but there is nothing wrong with the servers. I just loaded your farms without any problems.
We have nothing else that we can have you try through the forums. Please report this to Support and let them try logging into your farms. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2863  
Old Jan 20 2020, 12:55 PM
hilda jean ellis hilda jean ellis is offline
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Taz I already have sent a message to support about this,,it is on hold as of right now thank you just wanted to let you know that I tried what was ask of me
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  #2864  
Old Jan 21 2020, 04:00 AM
FarmerWitch FarmerWitch is offline
 
Join Date: Sep 07 2010
Location: Assagay, KwaZulu Natal. South Africa
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Quote:
Originally Posted by Taz D View Post
Hi Hilda Jean Ellis, ............
.
Hi Taz, if this Farmer is in South Africa ... we have a problem with our internet link to the outside world and whilst I can access Facebook, I cannot play any of the games. Mine also sits on 'Loading ... xx%
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My Farm: http://apps.facebook.com/farmtown/pl...4007&farm_ix=0

Farming since: 14 December 2009
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  #2865  
Old Yesterday, 10:49 AM
kevat508 kevat508 is offline
 
Join Date: Oct 16 2015
Location: Texas
Posts: 115
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Sorry if this is in the wrong place. It was the nearest to my question.
I have to move and it might be only a few days to months before i get back on. Is there any rough time frame that the farms will still be all there?
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  #2866  
Old Yesterday, 11:10 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by kevat508 View Post
Sorry if this is in the wrong place. It was the nearest to my question.
I have to move and it might be only a few days to months before i get back on. Is there any rough time frame that the farms will still be all there?
Hi kevat,
Your farms will still be there. Even if the developers do an archiving of farms the first time you open them again it will reopen them. Just do not remove the app from your Facebook while you are moving.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2867  
Old Yesterday, 11:14 AM
kevat508 kevat508 is offline
 
Join Date: Oct 16 2015
Location: Texas
Posts: 115
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Thank you very much Taz. As i would have hated to start from 0 again.
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  #2868  
Old Yesterday, 02:48 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,298
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We apologize for the forum and the game being down for about an hour.
There was a problem with the hosting company.
Thankfully it was resolved quickly!
.
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  #2869  
Old Yesterday, 04:42 PM
Spy Spy is offline
 
Join Date: Apr 29 2010
Posts: 2
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The game was down for a lot longer than an hour, I know because I was trying to log in. Now (three hours since I gave up) it is back up but the gifts are not sending yet, so still not quite up to scratch.
The time didn't stop on the farms though so the crops will be lost where I couldn't access the game??
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  #2870  
Old Yesterday, 04:49 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Spy View Post
The game was down for a lot longer than an hour, I know because I was trying to log in. Now (three hours since I gave up) it is back up but the gifts are not sending yet, so still not quite up to scratch.
The time didn't stop on the farms though so the crops will be lost where I couldn't access the game??
Hi Spy,

Please understand this was not something Farm Town had any control over as this was the data center where the Farm Town servers are located that had the connection problem. The data center was back up in an hour, so I am not sure why you still had problems beyond that.

If you are still having gift problems please post that in the gifts thread and we can try to help you with that. Please include in that post what browser you are using and what happens when you try to send gifts.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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boost train, cannot load game, connecting to mainframe, error saving data x025, farm not loading, farm town not loading, flash player, flash player issues, flashing red and green, green screen, loading error, loading issues, saving data, shockwave, shockwave flash, white screen, x025 error

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