Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #101  
Old Oct 23 2022, 01:21 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 19,287
Default

Quote:
Originally Posted by yahn38 View Post
Whenever I go to post a bonus to my home page the page locks and I have to reboot the game. I also get the following message: ERROR an abnormal situation has occurred: the Player Loop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it. Screen is locked so I can't do that. Any suggestions?
Hi Yahn,
Make sure your browser and computer are updated. Also, try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #102  
Old Oct 27 2022, 08:05 AM
buffaloboy buffaloboy is offline
 
Join Date: Aug 15 2010
Location: vienna
Posts: 87
Default posting ingredients bug

hi

my farm have some issues belts resets to zero bonuns cant post all 12 hours

and the longest the ingredients posts ,since the maintanance it works just 1 day
yesterday i was so happy
after i post 5 look on the clock and it let me still post after 5 !!!!

but today its back with +1 hour

please help me

tino
https://apps.facebook.com/farmtown/p...345&farm_ix=43
Reply With Quote
  #103  
Old Oct 27 2022, 08:35 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,649
Default

Quote:
Originally Posted by buffaloboy View Post
hi

my farm have some issues belts resets to zero bonuns cant post all 12 hours

and the longest the ingredients posts ,since the maintanance it works just 1 day
yesterday i was so happy
after i post 5 look on the clock and it let me still post after 5 !!!!

but today its back with +1 hour

please help me

tino
https://apps.facebook.com/farmtown/p...345&farm_ix=43
Hi Tino

I moved your post to the thread about Belts/Dans.

Please contact Support team to let them check on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
Reply With Quote
  #104  
Old Oct 27 2022, 12:53 PM
buffaloboy buffaloboy is offline
 
Join Date: Aug 15 2010
Location: vienna
Posts: 87
Default

thank you
Reply With Quote
  #105  
Old Oct 29 2022, 03:46 PM
mags66 mags66 is offline
 
Join Date: Jun 19 2022
Posts: 8
Default

I've had several problems since the shut down. I noticed others are having them also. Every time I try to post a Belt/Dan Bonus I get the Error Message "An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it." I also have noticed since we came back that the game has been much slower. I have tried clearing my memcache. I've also made sure that my computer & browser are updated. Thank You for any help!
Reply With Quote
  #106  
Old Oct 29 2022, 03:53 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 19,287
Default

Quote:
Originally Posted by mags66 View Post
I've had several problems since the shut down. I noticed others are having them also. Every time I try to post a Belt/Dan Bonus I get the Error Message "An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it." I also have noticed since we came back that the game has been much slower. I have tried clearing my memcache. I've also made sure that my computer & browser are updated. Thank You for any help!
Hi Mags,
For the error message, make sure your browser and computer system is updated. Then run the memcache again restart farms, and try again.
If that does work you will need to contact Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366


For the slowdown, the developers are aware of the problem and are working on finding the cause and fixing it.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #107  
Old Nov 11 2022, 06:13 PM
joolz68 joolz68 is offline
 
Join Date: Jan 01 2011
Posts: 11
Default

Why are bonuses named that when they are restricted to how many coins in 12hrs periods i just found?..its not really a full on bonus its a restricted bonus..bit deflated about this sorry
Reply With Quote
  #108  
Old Nov 11 2022, 06:21 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,649
Default

Quote:
Originally Posted by joolz68 View Post
Why are bonuses named that when they are restricted to how many coins in 12hrs periods i just found?..its not really a full on bonus its a restricted bonus..bit deflated about this sorry
Hi joolz

They are still bonuses as you get extra products/harvests no matter the rules for time and coins.
Reply With Quote
  #109  
Old Nov 17 2022, 05:23 PM
amanda1955 amanda1955 is offline
 
Join Date: Aug 16 2009
Location: Bendigo, Aust
Posts: 204
Default

I have the food coloring factory have been sitting on dan 6 for the black food coloring for months and months and months why cant I achieve dan 7 seems out of reach
Reply With Quote
  #110  
Old Nov 17 2022, 05:36 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,649
Default

Quote:
Originally Posted by amanda1955 View Post
I have the food coloring factory have been sitting on dan 6 for the black food coloring for months and months and months why cant I achieve dan 7 seems out of reach
Hi amanda

I moved your post to the thread for Belts/Dans in the english forum.

Please hover your mouse on the black food coloring and see how many batches are still needed to get 7th dan.
Reply With Quote
Reply

Tags
belt manager, belts, bonus, bonuses, dans

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:52 AM.