OFFICIAL Display Issues, Preferences, Sounds and Music

[Dan H]

When working farms hired from the Job/Trade market or Inn, sometimes a farm's display fills the entire screen, the tools' yellow Highlight box is partially off-screen and the picture size cannot be adjusted with the Zoom in/out or mouse wheel to a smaller image.

This happens after working the first (larger) farms, say #1, 2, 3 etc., and so on, normally, then moving on to a farm that is very small, like a 12X12 or slightly larger. That's when the farm's image fills the screen. The Zoom in/out doesn't do anything, nor does the mouse wheel. Sometimes then, going back to the larger starting farm and readjusting the picture smaller and then going back to the farm with the large image, does bring it down to a workable size, but not always.

After returning to MY 60X60 Default farm, that image is also as large as can be, but I am able to adjust it smaller with the mouse wheel and all is normal.

This happens in Edge, Opera and Vivaldi browsers on a tower PC and an HP laptop.

I also tried adjusting the current image to the smallest setting before accepting the hire. Any ideas why a smaller farms' image size goes full screen and cannot be adjusted?

[Taz D]

Originally Posted by Dan H

When working farms hired from the Job/Trade market or Inn, sometimes a farm's display fills the entire screen, the tools' yellow Highlight box is partially off-screen and the picture size cannot be adjusted with the Zoom in/out or mouse wheel to a smaller image.

This happens after working the first (larger) farms, say #1, 2, 3 etc., and so on, normally, then moving on to a farm that is very small, like a 12X12 or slightly larger. That's when the farm's image fills the screen. The Zoom in/out doesn't do anything, nor does the mouse wheel. Sometimes then, going back to the larger starting farm and readjusting the picture smaller and then going back to the farm with the large image, does bring it down to a workable size, but not always.

After returning to MY 60X60 Default farm, that image is also as large as can be, but I am able to adjust it smaller with the mouse wheel and all is normal.

This happens in Edge, Opera and Vivaldi browsers on a tower PC and an HP laptop.

I also tried adjusting the current image to the smallest setting before accepting the hire. Any ideas why a smaller farms' image size goes full screen and cannot be adjusted?

HI Dan H,
That is a browser zoom problem not a game zoom problem. If you have the broswer oom set too high then it can cause part of the screen to be off the screen. Try changing the browser zoom down slightly and see if that helps.

[Dan H]

Originally Posted by Taz D

HI Dan H,
That is a browser zoom problem not a game zoom problem. If you have the broswer oom set too high then it can cause part of the screen to be off the screen. Try changing the browser zoom down slightly and see if that helps.

The browser zoom function is a separate feature and it works as normal on all 3 of the browsers I use, which reduces or increases the entire browser image on the monitor. The issue I have previously described is a disabled FT zoom function, which is inside the FT farm image on the screen. The plus/minus icons in the Neighbors Bar do not work at the times I have described in my first message.

[Taz D]

Originally Posted by Dan H

The browser zoom function is a separate feature and it works as normal on all 3 of the browsers I use, which reduces or increases the entire browser image on the monitor. The issue I have previously described is a disabled FT zoom function, which is inside the FT farm image on the screen. The plus/minus icons in the Neighbors Bar do not work at the times I have described in my first message.

Hi Dan,
The plus/minus are working fine on mine, though I normally use the mouse whhel to change the zoom levels. I can't duplicate the problem you are having. The picture size is not supposed to be changed by the zoom in the game. It is only for changing the farm size. If you are getting part of the tool bar/neighbor bar off the screen then that is a browser issue as that has a specific size for each display level (normal and full screen.
This could be an issue with your mouse if you are seeing it in different browsers.

If you wish you can contact Support to see if they can tell you how to fix this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[missr0se Anne]

G'day,
The pages are not large enough to see at the top, I can't see all the tools on the top? Please help.

[marymarcel]

Originally Posted by missr0se Anne

G'day,
The pages are not large enough to see at the top, I can't see all the tools on the top? Please help.

Hi Missr0se Anne

First of all check your browser zoom for the game page.
Try to set it to 100%

Then open your yellow tool box and see if the arrows for each row of tools are showing up at the top and the bottom.

[missr0se Anne]

Thanks for answering quickly, the zoom is at 100% and the arrows only show on the bottom.

[missr0se Anne]

when I play the game the pages are not that large, when you click on the show names box the bottom page shows just the tops of the little boxes.

[Taz D]

Originally Posted by missr0se Anne

when I play the game the pages are not that large, when you click on the show names box the bottom page shows just the tops of the little boxes.

Hi Missr0se Anne,
Did you check to make sure your browser and computer were updated? Those can cause this type of problem. We have not been able to duplicate this.

[annamp]

Hi
I am having an issue with trying to change the order of my farms. I select the farm I want to change - save it - but nothing happens. The order remains the same. Is there an issue with this?
thanks
Anna