OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by tmlbluedove

Still getting this code 2023-01-24 23:59:21.606 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
already done https://apps.facebook.com/farmtown/p...lear_memcached and still getting this issue a few times a week..
was at someone's warehousing selling them items when this happened again, it's always the warehouse

Hi tmlbluedove

I'm sorry this is still happening to you but as we have said before, we couldnt reproduce your issue.

Please report this to Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[james_a_thompson]

Unable to access the game because FB changed to some new gaming page format. DO WE FINALLY GET TO MIGRATE AWAY FROM FACEBOOK NOW????

2023-01-28 12:58:41.019 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild426.data.gz
2023-01-28 12:58:44.694 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-01-28 12:58:44.701 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild426.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-01-28 12:58:44.704 ERRORfalling back to ArrayBuffer instantiation
2023-01-28 12:58:48.853 LOGboth async and sync fetching of the wasm failed
2023-01-28 12:58:48.856 ERRORboth async and sync fetching of the wasm failed
2023-01-28 12:58:52.188 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

[marymarcel]

Originally Posted by james_a_thompson

Unable to access the game because FB changed to some new gaming page format. DO WE FINALLY GET TO MIGRATE AWAY FROM FACEBOOK NOW????

2023-01-28 12:58:41.019 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild426.data.gz
2023-01-28 12:58:44.694 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-01-28 12:58:44.701 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild426.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-01-28 12:58:44.704 ERRORfalling back to ArrayBuffer instantiation
2023-01-28 12:58:48.853 LOGboth async and sync fetching of the wasm failed
2023-01-28 12:58:48.856 ERRORboth async and sync fetching of the wasm failed
2023-01-28 12:58:52.188 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

Hi james_a_thompson

I'm not sure what you mean about facebook changed to a new gaming format page. During the last months I have had different formats for the game page and that didn't prevent me to load the game.

If you are using a saved bookmark in your browser, please do not use it. Instead load your facebook account and click in the game icon located in the left column of your facebook homepage.

If that is not your problem, then check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.
After any update it is always better to restart your computer.

Also, you can try another updated browser in your computer to check if your game loads.

[grannyjan]

I have not played FarmTown for awhile and wanted to get back in. When I go to the site I cannot see my farms and hitting play only brings up a blank screen with a logo on it. I can receive a gift and I can see the names and people who have sent me stuff. It says my email is not linked but I have tried to reload and have even turned my computer off. I have two accounts. One is under (email removed) and the other under (email removed. I cannot get into either one. Can you help me with this. Have my accounts been frozen because I haven't been on for awhile? Thank you, J. Banks

[Taz D]

Originally Posted by grannyjan

I have not played FarmTown for awhile and wanted to get back in. When I go to the site I cannot see my farms and hitting play only brings up a blank screen with a logo on it. I can receive a gift and I can see the names and people who have sent me stuff. It says my email is not linked but I have tried to reload and have even turned my computer off. I have two accounts. One is under (email removed) and the other under (email removed. I cannot get into either one. Can you help me with this. Have my accounts been frozen because I haven't been on for awhile? Thank you, J. Banks

Hi grannyjan,
I moved your post to the thread about loading issues.
First please make sure your browser and computer are up to date with any updates. If you do have to do any updates be sure to restart your computer.
Not sure how long it has been since you played, but Farm Town has changed formats and now uses WebGl which is included in your browser. If you are getting the first screen you need to wait until the white bar fills in under the logo. Please do not use a bookmarked link as it will not be correct. Instead eithe use the short cut link in left column of your Facebook home page or the Play FarmTown button at the top of the forums. It can take a few minutes to load as it has to down load all the graphics for the game.
If it still doesn't work, Try all the suggestions in the first post on the fr=irst page of this thread.

[keciae]

My game is not loading 100000166766399 Build No: 427

[Taz D]

Originally Posted by keciae

My game is not loading 100000166766399 Build No: 427

Hi Kaciae,
What are you seeing when you try to load the game?



Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.
If any update is done, then it is always better to restart the computer.

Also, you can try all suggestions given in the first post, first page of this thread.

[keciae]

I see a black screen, white cube, the progress bar is almost to the end.
2023-02-01 13:33:18.091 INFOCheckpoint-B-000 - Initialized
2023-02-01 13:33:18.092 LOGFT Client Services Inited.
2023-02-01 13:33:18.131 LOGSessionId: 1010733
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/109.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
2023-02-01 13:33:18.551 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2023-02-01 13:33:19.008 LOGnavigator.mediaDevices support available

[keciae]

It finally is working. Thanks

[marymarcel]

Originally Posted by keciae

I see a black screen, white cube, the progress bar is almost to the end.
2023-02-01 13:33:18.091 INFOCheckpoint-B-000 - Initialized
2023-02-01 13:33:18.092 LOGFT Client Services Inited.
2023-02-01 13:33:18.131 LOGSessionId: 1010733
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/109.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
2023-02-01 13:33:18.551 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2023-02-01 13:33:19.008 LOGnavigator.mediaDevices support available

Originally Posted by keciae

It finally is working. Thanks

Hi keciae

Sorry there was nobody to answer to you.

Glad the game finally loaded.

We got a release last night and maybe that is why it was slowly loading.

Anyway if you have problems again, try all suggestions given in the first post, first page of this thread.