OFFICIAL Markets/Chat/Messaging

[Alexandra_J]

https://prnt.sc/x8M3LvDBEXJO my farmtown messages aren't loading as they should straight off, I have to close the message box and then click on the message again. I've cleared my farmtown memcache

[marymarcel]

Originally Posted by Alexandra_J

https://prnt.sc/x8M3LvDBEXJO my farmtown messages aren't loading as they should straight off, I have to close the message box and then click on the message again. I've cleared my farmtown memcache

Hi Alexandra

I moved your post to the thread for your problem.

We are aware of the issue and it was already sent to the developers.

They have lot of work to do so we are not sure when it will be solved.

You still can read the message and find who sent it if you close the message and then click in it again.

[DeniseDJ]

This is not a big deal for me but when people write messages to me (the envelope icon at the top of the window) when I try to reply - the message closes. I have to open the tray of messages and click on the one that just disappeared - then I can write a reply. I have seen other people complaining about this on Facebook. FYI

[Tiger]

Originally Posted by DeniseDJ

This is not a big deal for me but when people write messages to me (the envelope icon at the top of the window) when I try to reply - the message closes. I have to open the tray of messages and click on the one that just disappeared - then I can write a reply. I have seen other people complaining about this on Facebook. FYI

Hi DeniseDJ,

We are aware of the problem and it was sent off. We understand this is very irritating for farmers but we will have to wait until the devs have time to fix it as they are very busy.

You could also do this, entirely up to you which one you like better...
When you open a message and see Loading, don't click on Reply, just close the message and reopen it and then you you can reply.

[PurpleCharlotte]

When someone sends me a message, I see the message but the sender's information doesn't fully load. When I hit Reply, the entire message box goes away. If I then open the message a second time, I see the message and sender's information, and I can then enter my reply and send it.

[Taz D]

Originally Posted by PurpleCharlotte

When someone sends me a message, I see the message but the sender's information doesn't fully load. When I hit Reply, the entire message box goes away. If I then open the message a second time, I see the message and sender's information, and I can then enter my reply and send it.

Hi PurpleCharlotte,
I moved your post to the Help & Support thread about the messaging.
We are aware of this problem and it has been sent to the developers. They have not gotten to this problem as they are very busy trying to get the website done for us.
If you close the message and then open the list of messages the information will then show up when you click on the message there.

[Ms Mini]

When I go to the Market place or any other location, I do not see any other players. I don't know the proper place to write for help on this issue. So I cannot hire, or be hired.

[Taz D]

Originally Posted by Ms Mini

When I go to the Market place or any other location, I do not see any other players. I don't know the proper place to write for help on this issue. So I cannot hire, or be hired.

Hi Ms Mini,
I moved your post to the Help & Support thread about the markets.
Your first post about this was answered in the following post link:
http://www.slashkey.com/forum/showpo...postcount=5903


If you have the plug in upper right set to green showing you are online and you don't have one of the programs listed in that first post then you will need to contact Support.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Ms Mini]

Originally Posted by Taz D

Hi Ms Mini,
I moved your post to the thread about the markets.

First please check that the plug in the upper right is green showing you are online.
Second If you are using CCleaner and have Komo installed please uninstall the Komo as it can block the other players information so you don't see them.
If you don't have CCleaner it may be that your antivirus program such as Avast or any other online tracking blocker then you need to remove that.

I do not have those installed and nothing that I tried helped. When I visit you, I do not see you or I cannot say HI

[Taz D]

Originally Posted by Ms Mini

I do not have those installed and nothing that I tried helped. When I visit you, I do not see you or I cannot say HI

Hi Ms Mini,
I may not be on the farm when you visit.
As I said in my reply above, please contact Support about this.