|
|
Thread Tools | Search this Thread | Display Modes |
|
#1
|
||||
|
||||
Game Not loading/WebGL disabled/frequent crashes
When posting in this thread the moderation team may need to visit your farm to look at an issue for you. Please include your user ID in your post. How to find your USER ID number and Build Number: Instructions should you want to put your farm link into your forum signature can be found by clicking on this link: Farmtown hardware and software minimum requirements: Players will experience optimal gameplay if your device meets these specs:
If you experience any kind of memory errors, which in the latest version of Chrome you can identify by a gray screen with a sad face on it:
If the game is stuck on a black screen due to WebGL not Supported or Disabled error:
If there is no WebGL disabled message but the game does not finish loading:
If your farms are too slow to load because they are very large and or have a lot on them OR if there is a slow internet connection: Try enabling the Compressed Graphics option in the Preferences screen. The graphics will have a bit less quality but will load faster. How to enable Compressed Graphics:
If changing the above settings help you, you may also need to consider what you may be adding to your farms when you next change what is on them or upgrade them.. Last edited by Tiger; Sep 16 2024 at 08:49 PM. |
#2
|
|||
|
|||
My Neighborhood Quests for the week will not load. The quest page is there, but it is not showing any facilities. Buttons won't push. Option still seems to be there, just no facilities. Are we not doing quests until after 'the move'?
|
#3
|
||||
|
||||
Quote:
Only farming and some designing is available in HTML5 version. Facilities can't be used to make or load products so for now the NCC is suspended until those can be added again.
__________________
Tiger Clickable Help Links:
Need help? Post in Help and Support How to get and Create your Farm Link How to FIND YOUR POSTS on the forum. |
#4
|
|||
|
|||
Farmtown is not saving as it should. Hire and accepting work, the Loading Farm shows, but you don't get transferred to said farm. If by chance it does go through, it's not saving your progress and freezes up.
|
#5
|
||||
|
||||
Quote:
If the farms you were hired for are heavily worked, maybe with overlaped ponds wall to wall, trees, flowers, etc. then this kind of problems could happen. If that is the problem and you were hired for several jobs, then try to load the farms with everything hidden in your preference, the wrench, and then only show items for one job. For example, if you were hired to fish and harvest/plow, then when the farm loads, click in your preferences and put a check mark to show Ponds option and click in the green check mark to save changes. When fishing is done, click in your preferences, uncheck Show ponds and put a check mark to Show crops and click in the green check mark. Also, be sure your browser and operation system are up to date. After any update it is always better to restart your computer. If you continue having problems, then you have more suggestions in the following link: https://www.slashkey.com/forum/showthread.php?t=627590
__________________
GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
#6
|
|||
|
|||
Quote:
|
#7
|
|||
|
|||
I have a big white message with lots of errors. I left it there for you to see. Second question: Where do I find my farm#?
Last edited by Taz D; Nov 06 2023 at 06:13 PM. Reason: Removed unrelated and unnecessary quote |
#8
|
||||
|
||||
Quote:
First we will not be able to see the list if we go to your farms. When we load it we load from our own computer as a guest on your farms so will not get the same errors you got. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done. If your farm is open close it. Then reopen and see if it is ok. For clearing from Slashkey: https://apps.slashkey.com/farmtown/play/?do=clear_memcached This would happen if the program encounters an error and can't recover at that point. As this isa random and infrequent problem there is nothing we can send to the developers to be able to fix. You can always find your ID at the bottom of your farms page.
__________________
Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. Last edited by Taz D; Nov 06 2023 at 06:31 PM. |
#9
|
|||
|
|||
Game not loading
Greetings,
I have been unable to load the game thru Slashkey/Farmtown.com. An Error message keeps coming up: 2023-11-07 12:42:16.728 INFOCheckpoint-B-000 - Initialized 2023-11-07 12:42:16.728 LOGFT Client Services Inited. 2023-11-07 12:42:16.730 LOGSessionId: 10070442 Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0 WebGL Supported and Enabled. Type: WebGL 2.0 GPU-Vendor: Google Inc. (Intel) GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 400 Direct3D11 vs_5_0 ps_5_0) 2023-11-07 12:42:16.754 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977 2023-11-07 12:42:16.759 LOGnavigator.mediaDevices support available I can't attach my farm # because I can't get to my farm. Please advise if there is anything I can do, thanks for your time, Leslie |
#10
|
|||
|
|||
Issue Resolved
Not sure what happened but I just tried again, and was able to load the game.
Have a great one, Leslie USER ID number is: 1638903129 Build No: 563 |
Thread Tools | Search this Thread |
Display Modes | |
|
|