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  #471  
Old Apr 30 2022, 12:44 PM
Sundos Sundos is offline
 
Join Date: Dec 05 2013
Posts: 92
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Ok I just don't get it.. like always.. thanks Taz for you time and effort.
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  #472  
Old May 10 2022, 07:20 PM
lillymc lillymc is offline
 
Join Date: Apr 17 2018
Posts: 14
Default quest issue

this has happened twice... I clicked on the facility to create copper ore .. I went on about my business and when I got home it had reset - .. this happened to me last week too but I didn't report it .. is this a glitch and how do I ensure that clicking the separate tasks are actually being accepted by the software?

the small ones aren't a problem but when you have an 8 hour task and then have to start over again 8 hours later .. kind of frustrating ..
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  #473  
Old May 10 2022, 08:01 PM
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Taz D Taz D is offline
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Originally Posted by lillymc View Post
this has happened twice... I clicked on the facility to create copper ore .. I went on about my business and when I got home it had reset - .. this happened to me last week too but I didn't report it .. is this a glitch and how do I ensure that clicking the separate tasks are actually being accepted by the software?

the small ones aren't a problem but when you have an 8 hour task and then have to start over again 8 hours later .. kind of frustrating ..
Hi lillymc,
This happens if the facility is already full. You can tell it is full if the only button for the product showing is the Start Batch button. That is telling you that there are no batches available to start. If you click on that and then go back to the quest it will show one has started, but it actually hasn't because the facility can't start one.
How do you tell if it has started? There must be at least a +1 button next to the Start Batch button.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #474  
Old May 11 2022, 12:05 AM
lillymc lillymc is offline
 
Join Date: Apr 17 2018
Posts: 14
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Originally Posted by Taz D View Post
Hi lillymc,
This happens if the facility is already full. You can tell it is full if the only button for the product showing is the Start Batch button. That is telling you that there are no batches available to start. If you click on that and then go back to the quest it will show one has started, but it actually hasn't because the facility can't start one.
How do you tell if it has started? There must be at least a +1 button next to the Start Batch button.
Only I have not been doing any thing at all.. I have been only pushing ships.. not doing any facility work at all other than the quest.. would this happen if I had not stored anything for a while?
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  #475  
Old May 11 2022, 05:06 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by lillymc View Post
Only I have not been doing any thing at all.. I have been only pushing ships.. not doing any facility work at all other than the quest.. would this happen if I had not stored anything for a while?
Hi lillmc,

Taz is not available at this time.

No storing does not start a quest step. If the facility was already at maximum then at some point prior to that one of these happened:
  • From inside the facility - clicked the All or one of the + buttons with a number showing which could have started all the remaining batches available on the copper ore instead of starting a single batch.

  • used the Start All at the top of the Facility Manager prior to checking the quest or used the Start All on the specific facility from the Facility Manager.

As Taz has already recommended to you when you open a facility from the quest, check there is at least a +1 showing along with the start batch button before you start a single batch.

When you have started a single batch, you can then close the quest manager and then reopen it again to check if the step has started. If there is no time showing then the step has not started.

If there is no +1 showing when you open the facility from the quest to be able to start just a single batch as long as you had not used the Start All at the top of the Facility Manager earlier, before you checked on the quest to see if any quest steps needed doing, what you also try is the following:
Open your Facility Manager and look for all your other mineral mines and see if one of those has at least the +1 showing when you open the mine to start a single batch in one of those instead. Then check the quest to make sure that the step has started
.
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  #476  
Old May 11 2022, 09:07 PM
KnittyGirl KnittyGirl is offline
 
Join Date: Aug 01 2009
Location: Michigan
Posts: 107
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I'm working on a Quest for "Price Tag Rolls". I had no problem harvesting the blueberries, beets and soybean but I cannot harvest the sunflowers! I usually harvest 4 at a time, but it did not take. I've been trying to harvest 1 at a time and it still won't accept and shows I have not completed the 1 I need in sunflowers. I tried harvesting all around my sunflowers to no avail. Is there a glitch I'm unaware of? Thank you!!!!
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  #477  
Old May 11 2022, 09:14 PM
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Taz D Taz D is offline
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Originally Posted by KnittyGirl View Post
I'm working on a Quest for "Price Tag Rolls". I had no problem harvesting the blueberries, beets and soybean but I cannot harvest the sunflowers! I usually harvest 4 at a time, but it did not take. I've been trying to harvest 1 at a time and it still won't accept and shows I have not completed the 1 I need in sunflowers. I tried harvesting all around my sunflowers to no avail. Is there a glitch I'm unaware of? Thank you!!!!
Hi KnittyGirl,
There isn't a glitch we are aware of.
As long as you are harvesting them on your own farms yourself then it should take. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #478  
Old May 11 2022, 10:24 PM
KnittyGirl KnittyGirl is offline
 
Join Date: Aug 01 2009
Location: Michigan
Posts: 107
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Quote:
Originally Posted by Taz D View Post
Hi KnittyGirl,
There isn't a glitch we are aware of.
As long as you are harvesting them on your own farms yourself then it should take. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
It didn't work. I always have a farm with crops only for Quests. I always plant 16 of each. I've tried logging out, clicking on the link you provided, etc. I'm down to 3 crops left!!! LOL I'll try it again, but for some reason, the sunflowers don't want to be used!
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  #479  
Old May 11 2022, 10:27 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by KnittyGirl View Post
It didn't work. I always have a farm with crops only for Quests. I always plant 16 of each. I've tried logging out, clicking on the link you provided, etc. I'm down to 3 crops left!!! LOL I'll try it again, but for some reason, the sunflowers don't want to be used!
Hi KnittyGirl,
I am not sure why it isn't working. What farm are these sunflowers on?
I can run a deeper memcache, but not sure that will help.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #480  
Old May 11 2022, 10:30 PM
KnittyGirl KnittyGirl is offline
 
Join Date: Aug 01 2009
Location: Michigan
Posts: 107
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They're on Farm 39. Thank you!
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8 quests, brown quests, completed quest, employee lifeline, friends list, gift issues, gift lifeline, lifeline, lifelines, personal quests, quest, quest manager, quest rewards, quest time, quests, quests completed, regular quests, trader lifeline

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