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  #591  
Old Mar 31 2020, 09:35 PM
ShellybelTX64 ShellybelTX64 is offline
 
Join Date: Mar 31 2020
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Interesting on how I may have went into negative on coins when I still have 5bil+ and had 1bil + previous after FIRST attempt of expanding up on Farm 15. I did the others after first attempt...Still had plenty to try to upgrade Farm 15. I was even able to plant crops on 10 of my farms with no problem..with plenty of gold left over for any..So I say a HUGE glitch by farmtown, not me... I will contact them.... I been playing off and on for years and never had this problem til ya all fixed the gifting glitch ya all had.
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  #592  
Old Mar 31 2020, 09:44 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by ShellybelTX64 View Post
Interesting on how I may have went into negative on coins when I still have 5bil+ and had 1bil + previous after FIRST attempt of expanding up on Farm 15. I did the others after first attempt...Still had plenty to try to upgrade Farm 15. I was even able to plant crops on 10 of my farms with no problem..with plenty of gold left over for any..So I say a HUGE glitch by farmtown, not me... I will contact them.... I been playing off and on for years and never had this problem til ya all fixed the gifting glitch ya all had.
Hi Shellybel,
The gift problem was not a Farm Town introduced glitch. That came from a Chrome update. It was fixed by a work around that Farm Town cam e up with. Also the upgrade problem has been around a lot longer, but is so random and infrequent that all they can do is fix each individual as it happens.
Support can get this fixed for you.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #593  
Old Apr 07 2020, 08:43 AM
multi moo multi moo is offline
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Join Date: Jan 11 2015
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Question land upgrade

hi
purchased land 4 days ago and it still hasnt shown
http://apps.facebook.com/farmtown/pl...932&farm_ix=12
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  #594  
Old Apr 07 2020, 09:01 AM
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marymarcel marymarcel is offline
 
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Originally Posted by multi moo View Post
hi
purchased land 4 days ago and it still hasnt shown
http://apps.facebook.com/farmtown/pl...932&farm_ix=12
Hi multi moo

I moved your post to the thread about Land upgrades.

Which farm did you upgrade?
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  #595  
Old Apr 10 2020, 10:55 AM
Lisa Bella Lisa Bella is offline
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Hi Tiger, i have managed to upgrade to the next level...bought with dollars...not sure what went wrong when i bought with fb coins...as coins were definitely taken off...but thanks for your help...much appreciated
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  #596  
Old Apr 10 2020, 12:50 PM
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Tiger Tiger is offline
 
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Originally Posted by Lisa Bella View Post
Hi Tiger, i have managed to upgrade to the next level...bought with dollars...not sure what went wrong when i bought with fb coins...as coins were definitely taken off...but thanks for your help...much appreciated
Hi Lisa Bella,

I took another look at your data today and can see the Farm 1 upgrade to 26x26 with Farm Cash fine.

When you posted on the 31st, I checked what you had previous to that day from 2020-03-29 up to what it was showing when you posted and I'm sorry but it's not showing that you've never had 10,000,000,000 coins in order to buy it. Had you had 10 Billion coins that day I would have expected your game level to be much higher than it is due to the xp you would have earned to get those coins. In coins the most you had up until that time was only around 3,000,000. Later that day you did go up in coins to around 89 million.

I am sorry, but I am unable to verify there being a previous purchase.
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  #597  
Old Apr 12 2020, 02:35 AM
multi moo multi moo is offline
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Default farm upgrade

this is the second message
i purchased land up grade 10 day plus ago and still upgrade not showing
http://apps.facebook.com/farmtown/pl...932&farm_ix=12

Thankyou
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  #598  
Old Apr 12 2020, 04:30 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by multi moo View Post
this is the second message
i purchased land up grade 10 day plus ago and still upgrade not showing
http://apps.facebook.com/farmtown/pl...932&farm_ix=12

Thankyou
Hi multi moo,

On 2020-04-05 you upgraded Farm 13 to 32x32 called 1 stuffed. As you have moved your farms around that farm, in the green grid, is where Farm 1 would have been before you moved them around.

To check it for yourself you can do either of the following:
  • Mouse over the 1 in the green grid top left of your game screen, and you should see that it is showing that it is 32x32.

  • Click on Show Names in the green grid top left of your game screen,
    then click on Show Extra Farm Info at the bottom
    Look at the size it is showing for the farm you have named "1 stuffed"
    and it should show you (32x32) next to the name.

Looking at the way you have placed facilities on that farm, the facilities at the bottom edges may have been off the edges of the farm, prior to you upgrading it, so when you upgraded the expansion you did get it, but it is underneath those facilities as those don't stay off the edges when you upgrade, which might be why you think you did not get the upgrade.
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  #599  
Old Apr 19 2020, 02:24 PM
tmlbluedove tmlbluedove is offline
 
Join Date: Oct 10 2009
Location: Pensacola, FL
Posts: 16
Default upgrade farm error now missing $80

2020-04-19 15:12:25 buy_item -40 231 Upgrade Farm 31 to 48x48
2020-04-19 15:08:37 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:07:34 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:05:52 buy_farmcash 55 311 ID: 2744905868953311
View Receipt
2020-04-19 15:05:31 buy_farmcash 250 256 ID: 2744905855619979
View Receipt

charged me 3xs to upgrade 1x

this doesn't add up

2020-04-19 15:17:32 buy_item -40 31 Upgrade Farm 35 to 50x50
2020-04-19 15:16:05 buy_item -40 71 Upgrade Farm 34 to 50x50
2020-04-19 15:15:17 buy_item -40 111 Upgrade Farm 34 to 48x48
2020-04-19 15:13:54 buy_item -40 191 Upgrade Farm 33 to 50x50
2020-04-19 15:12:25 buy_item -40 231 Upgrade Farm 31 to 48x48
2020-04-19 15:08:37 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:07:34 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:05:52 buy_farmcash 55 311 ID: 2744905868953311
View Receipt
2020-04-19 15:05:31 buy_farmcash 250 256 ID: 2744905855619979
View Receipt
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  #600  
Old Apr 19 2020, 02:44 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by tmlbluedove View Post
2020-04-19 15:12:25 buy_item -40 231 Upgrade Farm 31 to 48x48
2020-04-19 15:08:37 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:07:34 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:05:52 buy_farmcash 55 311 ID: 2744905868953311
View Receipt
2020-04-19 15:05:31 buy_farmcash 250 256 ID: 2744905855619979
View Receipt

charged me 3xs to upgrade 1x

this doesn't add up

2020-04-19 15:17:32 buy_item -40 31 Upgrade Farm 35 to 50x50
2020-04-19 15:16:05 buy_item -40 71 Upgrade Farm 34 to 50x50
2020-04-19 15:15:17 buy_item -40 111 Upgrade Farm 34 to 48x48
2020-04-19 15:13:54 buy_item -40 191 Upgrade Farm 33 to 50x50
2020-04-19 15:12:25 buy_item -40 231 Upgrade Farm 31 to 48x48
2020-04-19 15:08:37 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:07:34 buy_item -40 271 Upgrade Farm 31 to 48x48
2020-04-19 15:05:52 buy_farmcash 55 311 ID: 2744905868953311
View Receipt
2020-04-19 15:05:31 buy_farmcash 250 256 ID: 2744905855619979
View Receipt
Hi tmlbluedove,
I moved your post to the subject thread about land upgrade problems.
I am sorry but you will need to contact Support for this as we can not do refunds through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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farm expansion, farm upgrade, land upgrade, land upgrades, missing farm, missing upgrade, real estate

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