Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #571  
Old Sep 29 2022, 11:42 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,354
Default

Quote:
Originally Posted by QueenMab99 View Post
I always collect any coins or farm cash I have coming every day?
Hi QueenMab99,

marymarcel is not available at the moment.

As you claimed FC for co-operative Quests today, we are looking at those for you.

Last week you claimed at 21/09/2022 00:11:03

You then completed 2 quests that day.

This week you were much later claiming, you claimed at 2022-09-28 11:28:24 today.

That is over 11 hours later than last week.

The quests that you completed between 11:03 and 11:28 last week is what had expired as it was over 7 days old.

To give yourself more time to claim the following week so that this is less likely to happen, we recommend that after you claim your Farm Cash you do not complete the final step of any quest until at least the following day.

For example:
  • If you claim 11am Thursday
  • Then do not complete the last step of any quest until the day after, at Friday 11am
  • Even though the Claim Farm Cash button could be blue on Thursday at 11 am
    (assuming you had enough quests to claim)
  • Because you didn't complete that quest until Friday 11 am it won't expire until Friday 10:59 am.
    The second it reaches 11 am it expires as it's then been 7 days since the last step was completed on it.
__________________
Tiger


Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.



Last edited by Tiger; Sep 29 2022 at 11:52 AM.
Reply With Quote
  #572  
Old Oct 01 2022, 03:29 AM
Mad Martyn's Avatar
Mad Martyn Mad Martyn is offline
 
Join Date: Mar 23 2009
Location: Kent, South East England
Posts: 5
Unhappy Quest Failing to Continue Production

Today I am having problems that when I start to produce something in a quest. I clicked produce turpentine, it said it had started but as soon as I went to another quest and then came back the Turpentine hadn't started. I tried it a few times and then it wouldn't let me start it again as I had loaded it to the max.
Reply With Quote
  #573  
Old Oct 01 2022, 05:09 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,354
Default

Quote:
Originally Posted by Mad Martyn View Post
Today I am having problems that when I start to produce something in a quest. I clicked produce turpentine, it said it had started but as soon as I went to another quest and then came back the Turpentine hadn't started. I tried it a few times and then it wouldn't let me start it again as I had loaded it to the max.
Hi Mad Martyn,

Did you check that the previous steps needed to make the turpentine all had a green check mark?

If it's not that, when you opened the Petrochemical Plant to start the batch of turpentine, was there only a blue start batch button or were there also other blue buttons like +1 +10 +30 and All showing?

If there was only a Start Batch button and not at least a blue+1 showing then the facility was already full so with quests it will show it started the step but then reverts to not done when you reopen the quest.

What you can try are:
  • have a look in your other petrochemical plants and see if any of those have at least a +1 blue button showing on the turpentine and start a batch in one of those.

  • If there aren't any, then you will need to wait for a batch of turpentine to complete so the +1 or more is also showing up as well as start batch before you can try starting another batch.
__________________
Tiger


Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.


Reply With Quote
  #574  
Old Oct 01 2022, 01:49 PM
Alexm2012 Alexm2012 is offline
 
Join Date: Jun 28 2012
Posts: 212
Default

my quests arent working on my 2nd quest i need to start petro chemical and it started this morning as it was empty and now i have returned to the game after 8hrs and the step hasn't counted and when i try again it wont allow me ive cleared mem and refreshed and nothing is happening?
Reply With Quote
  #575  
Old Oct 01 2022, 02:19 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,777
Default

Quote:
Originally Posted by Alexm2012 View Post
my quests arent working on my 2nd quest i need to start petro chemical and it started this morning as it was empty and now i have returned to the game after 8hrs and the step hasn't counted and when i try again it wont allow me ive cleared mem and refreshed and nothing is happening?
Hi Alexm

Do the previous steps have a green check mark?

If they dont allow you to start a batch then the factory is full. You could post your facilities to let your friends work them and then try to load only a batch. Do not use the All button for the product. Just start a batch.

Close the quest manager and then reopen it and see if the step is working.
Reply With Quote
  #576  
Old Oct 12 2022, 06:58 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 223
Question Ingredient Pack??

What's an ingredient pack? I've tried sending ingredients to people for the Farm Pass and it doesn't register.
__________________
USER ID number is: 1637121091 Build No: 591
Reply With Quote
  #577  
Old Oct 12 2022, 07:02 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,777
Default

Quote:
Originally Posted by LisaScobee View Post
What's an ingredient pack? I've tried sending ingredients to people for the Farm Pass and it doesn't register.
Hi Lisa

Your goal for ingredients pack is to click in a link from a friend who is asking for ingredients. In your case you have to send 3 ingredients requests to different friends.


The best way for you to find ingredients requests, is to click in your My Requests tab and then click in Other Wall Requests. If you work in another tab sending the ingredients requests,then please reload the game to see if they counted.

You have more information in the following link from our Game Guide:

http://r1.slashkey.com/forum/showthr...06#post6504906
Reply With Quote
  #578  
Old Oct 13 2022, 03:07 PM
readytoretire readytoretire is offline
 
Join Date: Nov 06 2012
Posts: 13
Unhappy

Now that the game is back I have been doing my quests again. It use to be that when I would click on claim farm cash it would tell me how many days I had left to complete them. Now it just says, "not enough days to complete". Well how will we know how many days we have left if is not showing what day we are on?
Reply With Quote
  #579  
Old Oct 13 2022, 03:20 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,277
Default

Quote:
Originally Posted by readytoretire View Post
Now that the game is back I have been doing my quests again. It use to be that when I would click on claim farm cash it would tell me how many days I had left to complete them. Now it just says, "not enough days to complete". Well how will we know how many days we have left if is not showing what day we are on?
Hi Readytoretire,
What I see when I click on the Claim FarmCash button is the following.
"Less than 7 days have passed, check again in 2 days" That tells you it will be at least 2 more days before you can collect.


It may be that you are to the point to collect, but the button hasn't turned blue. This happens if you are looking exactly at the time you can collect. Try closing your farms and reopening them then check again. If that doesn't work try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #580  
Old Oct 13 2022, 03:51 PM
readytoretire readytoretire is offline
 
Join Date: Nov 06 2012
Posts: 13
Default

I tried all that Taz and it still does not show like it use to, still saying not enough completed. Not working the way it did before. 1473121625
Reply With Quote
Reply

Tags
8 quests, brown quests, completed quest, employee lifeline, friends list, gift issues, gift lifeline, lifeline, lifelines, personal quests, quest, quest manager, quest rewards, quest time, quests, quests completed, regular quests, trader lifeline

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:44 PM.