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  #241  
Old Jul 08 2022, 09:27 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by JohnAlbertini View Post
Problem recurring skipping THE farm on when mayor takes over
Hi John,
Please report this to Support.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #242  
Old Jul 08 2022, 11:06 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by VondaK View Post
Had issues today after the update. Shows nothing in my chain - no products.
Posted for working last night and people did. Doesn't show any XP's when I loaded my facilities this morning or bonus products.
Think something isn't right. Is there an issue or is it just me?
Hi VondaK,
I moved your post to the Help & Support thread about the Neighborhood Chains Contest as this has nothing to do with the current release because the developers did not do anything in that area for this release.
I have just checked this and did get added XP.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #243  
Old Jul 08 2022, 11:09 AM
VondaK VondaK is offline
 
Join Date: Sep 16 2009
Posts: 93
Default Thanks, Taz

All of a sudden - it's working! Don't know what happened. You can remove my post. FT was weird yesterday and this morning but it healed itself.
Thanks again Taz.
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  #244  
Old Jul 17 2022, 12:51 PM
ella_fant@hotmail.com ella_fant@hotmail.com is offline
 
Join Date: Jan 01 2021
Posts: 6
Default Ncc

723519661
Hi I am confused as to why my neighbourhood chains contest states that i have abonded it when i thanked people for helping me yesterday and filled up the facilities that are included in this weeks contest
chhers Ellen
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  #245  
Old Jul 17 2022, 12:58 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by ella_fant@hotmail.com View Post
723519661
Hi I am confused as to why my neighbourhood chains contest states that i have abonded it when i thanked people for helping me yesterday and filled up the facilities that are included in this weeks contest
chhers Ellen
Hi Ellen,
I moved your post to the thread about the NCC.
Did you move one of the facilities? If so then that is why you abandoned the contest. You can find the information about moving the facilities in the first post of this thread or in the Game Guide chapter 31 about the contest:
http://www.slashkey.com/forum/showthread.php?t=621846
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #246  
Old Jul 29 2022, 12:48 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
Posts: 299
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Edit: after 2 hours my NCC was active. I did not do anything special. Just checked after 2 hours and voila it was active. So my question is obsolete.
Marina


Hi, I wanted to start up the NCC this morning and opened the NCC manager. I answered "yes" on the question if I wanted to enable it. Loaded the 3 services and started up the factory (all IN the open manager). But for some reason the NCC is not activated. And yet I started up like it should. I cleared memcache and relaunched the game, but in vain. Can someone please look at it and give some advice? Please?
USER ID number is: 1145656868
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Last edited by Palmarina; Jul 29 2022 at 03:54 AM. Reason: problem solved itself
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  #247  
Old Aug 05 2022, 06:12 AM
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Perico429 Perico429 is offline
 
Join Date: Nov 24 2009
Location: Macon Georgia
Posts: 63
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Is anyone aware that the NCC is not functioning past the contest info page.
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  #248  
Old Aug 05 2022, 06:30 AM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by Perico429 View Post
Is anyone aware that the NCC is not functioning past the contest info page.
Hi Perico429,

I have moved your post to help and support for the NCC.

You should be able to see who is in your My Neighbourhood Chains section. Are you not seeing anyone in there?

It's too soon for the Competing Neighbourhoods to be chosen so you won't be seeing anyone in that section yet.

Edit to Add:

It looks like you have had this problem before and may have contacted support.
We have cleaned your NCC data, please reload the game open the NCC and look in the Contest Info section and make sure no claim reward is showing up. If there is any claim showing, claim it even if it is just products, then reload the game one more time and check again.
If no reward is showing up please try starting a single batch in one of the NCC facilities, reload and make sure that batch added the points before you start any more batches.
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Last edited by Tiger; Aug 05 2022 at 08:49 AM.
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  #249  
Old Aug 11 2022, 03:40 AM
Early Girl Early Girl is offline
 
Join Date: Jun 15 2009
Posts: 195
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Good morning. I have duplicates of the Courthouse Supplies Factory, but only 1 is participating in the NCC. The others have been un-checked and have no pending products. Can I sell off the non-active ones without getting myself kicked out of this weeks NCC ? Thanks
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  #250  
Old Aug 11 2022, 06:23 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Early Girl View Post
Good morning. I have duplicates of the Courthouse Supplies Factory, but only 1 is participating in the NCC. The others have been un-checked and have no pending products. Can I sell off the non-active ones without getting myself kicked out of this weeks NCC ? Thanks
Hi Early Girl,

The only way to 100% guarantee there would be no problems is to wait until the contest is over and you have claimed your reward before you get rid of the other ones.

If any duplicates are on the same farm as the one that is in the contest, don't sell, delete or store those until the contest is over.

If you are sure that you won't make any mistakes then you can sell the other ones that are not on the same farm that the one in the contest is on.

Should any problem arise and you abandoned the contest, there's no way to get you back into it again.
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Tags
add faciities in contest, disable ncc, enable ncc, facilities in contest, missing in ncc, ncc, ncc rewards, neighborhood chain, neighborhood contest

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