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  #421  
Old Mar 04 2024, 09:33 PM
Brugpuppy Brugpuppy is offline
 
Join Date: Mar 29 2015
Posts: 17
Default Missing coins.

I have not sold unwanted items for quite awhile. tonight, I sold a LOT of unwanted products, excess and not needed products. I had over 72,000,000,000 coins, I sold millions of stuff I do not need, and I still have the same amount of coins.
I ran the mem-cache a few times, with no results.
How can I get my coins back? (or products) I wanted to purchase more farm space, but still have the same amount of coins I started with.
very upset about this, so please help.
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  #422  
Old Mar 04 2024, 09:45 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Brugpuppy View Post
I have not sold unwanted items for quite awhile. tonight, I sold a LOT of unwanted products, excess and not needed products. I had over 72,000,000,000 coins, I sold millions of stuff I do not need, and I still have the same amount of coins.
I ran the mem-cache a few times, with no results.
How can I get my coins back? (or products) I wanted to purchase more farm space, but still have the same amount of coins I started with.
very upset about this, so please help.
Hi Brugpuppy,
You sold half of your non ingredients at 9:58 eastern time tonight for 48,130,597,388 Which got you to 126,693,302,854. You then expanded farm 46 for 72 billion. Then you sold the rest of your non-ingredients for 15,888,749,334. Anything else you sold we do not have data for those individual items. After selling your non-ingredients and anything else you sold you are now back to the 72 billion. You did get your coins but you expanded farm 46 which used what you had gained.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #423  
Old Apr 27 2024, 10:55 PM
GrammieRee GrammieRee is offline
 
Join Date: Nov 24 2009
Posts: 55
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Hey Taz,
I tried to buy Farm Cash tonight with the new Stripe thing and at first it was trying to send a text to my house phone but then I got it to send an email instead. I refreshed over and over and over and had the code resent two more times, but I never did get it.
I was able to go back and choose PayPal instead and did buy my farm cash, but I just wondered what went wrong that I never did get the secret code in my email.
Also I'd like to know if Stripe will work with Discover card. It's not pictured with the other cards but I don't know if those are just examples.
Thanks a bunch!
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  #424  
Old Apr 27 2024, 11:10 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by GrammieRee View Post
Hey Taz,
I tried to buy Farm Cash tonight with the new Stripe thing and at first it was trying to send a text to my house phone but then I got it to send an email instead. I refreshed over and over and over and had the code resent two more times, but I never did get it.
I was able to go back and choose PayPal instead and did buy my farm cash, but I just wondered what went wrong that I never did get the secret code in my email.
Also I'd like to know if Stripe will work with Discover card. It's not pictured with the other cards but I don't know if those are just examples.
Thanks a bunch!
Hi GrammieRee,
As far as I know to use Stripe itself you have to have an account with them just like you have to have a Paypal account. I have not tried to set onee of those accounts up as I have Paypal and prefer them, so I am not sure about the procedure for setting it up. I would use a cell phone number instead of a home phone. That way they can send a text.

Or you can use a credit card through Stripe without having an account with them which is what I do. As far as Discover card I can't tell you whether it would work as I only have Mastercard accounts.


Edit: You can pay without a link (text at the bottom) and it won't store your card information in Stripe.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Apr 27 2024 at 11:19 PM.
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  #425  
Old May 01 2024, 11:13 AM
penguin66 penguin66 is offline
 
Join Date: Apr 26 2009
Posts: 48
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I had this problem last month, and still have the same issue. I am not able to purchase the new farm pass through paypal. Last month I was able to get it purchased with a credit card and stripe, but I don't want to use my credit card for this I'd rather use paypal. I also tried to buy farm cash yesterday through paypal and the game could not configure the store after I click that I want to use paypal. None of the settings have changed on my computer since my last successful paypal purchase so I don't understand why I can't accomplish the purchases now.
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  #426  
Old May 01 2024, 11:23 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by penguin66 View Post
I had this problem last month, and still have the same issue. I am not able to purchase the new farm pass through paypal. Last month I was able to get it purchased with a credit card and stripe, but I don't want to use my credit card for this I'd rather use paypal. I also tried to buy farm cash yesterday through paypal and the game could not configure the store after I click that I want to use paypal. None of the settings have changed on my computer since my last successful paypal purchase so I don't understand why I can't accomplish the purchases now.
Hi Penguin,
I moved your post to the Help & Support thread about Farm Cash as this has nothing to do with the current release.
We have just tried purchase with Paypal and did not have any problems. Only thing I can suggest is to delete any cookies your computer has for Paypal and try again. It may be you have a cookie that is causing it to not come up.
If you are using private browsing that could also be causing this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #427  
Old May 01 2024, 12:51 PM
penguin66 penguin66 is offline
 
Join Date: Apr 26 2009
Posts: 48
Default Still not working

Quote:
Originally Posted by Taz D View Post
Hi Penguin,
I moved your post to the Help & Support thread about Farm Cash as this has nothing to do with the current release.
We have just tried purchase with Paypal and did not have any problems. Only thing I can suggest is to delete any cookies your computer has for Paypal and try again. It may be you have a cookie that is causing it to not come up.
If you are using private browsing that could also be causing this.
I tried deleting my cookies and tried again but didn't have any success. I'm not using private browsing so that isn't the issue. The window for purchasing farm cash opens and I select the amount and then click to pay with paypal. Another window opens up saying Configuring Store. At that point I get the following error message (I hope I copied it correctly because I was unable to highlight and copy):
Purchase could not be completed.
Please try again later.
{“name”;”AUTHENTICATION_FAILURE”, “message”; “Authentication failed due to invalid authentication credentials or a missing Authorization header.”,:”links”:{{“href”:https://developer.paypal.com/docs/api/overview/#error, “rel”:”information_link”}}}
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  #428  
Old May 01 2024, 12:53 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by penguin66 View Post
I tried deleting my cookies and tried again but didn't have any success. I'm not using private browsing so that isn't the issue. The window for purchasing farm cash opens and I select the amount and then click to pay with paypal. Another window opens up saying Configuring Store. At that point I get the following error message (I hope I copied it correctly because I was unable to highlight and copy):
Purchase could not be completed.
Please try again later.
{“name”;”AUTHENTICATION_FAILURE”, “message”; “Authentication failed due to invalid authentication credentials or a missing Authorization header.”,:”links”:{{“href”:https://developer.paypal.com/docs/api/overview/#error, “rel”:”information_link”}}}
Hi Penguin,
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #429  
Old May 01 2024, 01:24 PM
penguin66 penguin66 is offline
 
Join Date: Apr 26 2009
Posts: 48
Default

Quote:
Originally Posted by Taz D View Post
Hi Penguin,
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
Thanks for the help. I have contacted support.
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  #430  
Old May 06 2024, 09:46 PM
Tammy Drawdy Tammy Drawdy is offline
 
Join Date: Apr 11 2011
Posts: 5
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I wish we could go back to earning FC as we gain experience. It made the game so exciting and it made me want to add more of my own cash ... to buy FC ... when I earned some during gameplay.
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buy cash, buy fc, can't buy fc, can't purchase fc, coins, farm cash, farm cash purchase, missing coins, missing farm cash, missing fc, purchase farm cash

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