Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #231  
Old Jun 03 2020, 10:29 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 25,501
Default

Quote:
Originally Posted by five00somewhere View Post
Good morning, I just purchased what I thought was my first combo machine for my farm, a 4x4 and when I went to use it found out it was just a fancy harvester, I already have one, can I get my $45 Farm Cash back and purchase the combo harvester plow? Thank you Lori

Email address removed for safety
Hi five00somewhere,
I moved your post to the subject thread about accidently buying.
You will have to talk to Support about this as we can not do refunds through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #232  
Old Jun 11 2020, 04:55 PM
djbupnow djbupnow is offline
 
Join Date: Jul 26 2010
Posts: 10
Angry Error buying FC factory

HELP!
While using the purple hand i somehow bought FOUR Bread factories!
Could i please be refunded the Farm Cash for 3 of them?
Many thanks!
Diane

Last edited by djbupnow; Jun 11 2020 at 05:08 PM.
Reply With Quote
  #233  
Old Jun 11 2020, 05:00 PM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,931
Default

Quote:
Originally Posted by djbupnow View Post
HELP!
While using the purple hand i somehow bought THREE Bread factories!
Could i please be refunded the Farm Cash for 2 of them?
Many thanks!
Diane
Hi Diane,

I have moved your post to the thread about this kind of issue. We always keep related posts together so it's easier for the developers to find any trends with any particular issue.

The purple hand will buy Farm Cash items not just coin ones if you use it and go to the store.

You'll need to go straight to support with this and see what they say. To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.

Last edited by Tiger; Jun 11 2020 at 05:08 PM.
Reply With Quote
  #234  
Old Jun 11 2020, 05:06 PM
djbupnow djbupnow is offline
 
Join Date: Jul 26 2010
Posts: 10
Default

FC fac using purple hand i somehow screwed it up and bought FOUR bread fac (i posted 3 a sec ago) but i now have 4!! Pleases refund FC for the 3 extras i have
Thank you
Diane
Reply With Quote
  #235  
Old Jun 11 2020, 05:09 PM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,931
Default

Quote:
Originally Posted by djbupnow View Post
FC fac using purple hand i somehow screwed it up and bought FOUR bread fac (i posted 3 a sec ago) but i now have 4!! Pleases refund FC for the 3 extras i have
Thank you
Diane
Diane, you have been answered, scroll up the page
Reply With Quote
  #236  
Old Jun 11 2020, 05:09 PM
djbupnow djbupnow is offline
 
Join Date: Jul 26 2010
Posts: 10
Default

Oops sorry tiger i think i posted wrong place wgain.
Reply With Quote
  #237  
Old Jun 11 2020, 05:11 PM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,931
Default

Quote:
Originally Posted by djbupnow View Post
Oops sorry tiger i think i posted wrong place wgain.
no problem
Reply With Quote
  #238  
Old Jul 06 2020, 05:10 AM
Susan Canning Susan Canning is offline
 
Join Date: Nov 22 2013
Posts: 55
Default

I bought the wrong tools buy mistake, how do I change them. I wasted lots of FC
Reply With Quote
  #239  
Old Jul 06 2020, 05:54 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,931
Default

Quote:
Originally Posted by Susan Canning View Post
I bought the wrong tools buy mistake, how do I change them. I wasted lots of FC
Hi Susan Canning,

I have moved your post to the relevant Help and Support thread as you're not needing help with anything listed in the New Release.

You will need to contact support about this, explain what has happened and see what they say. To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.
Reply With Quote
Reply

Tags
bought by accident, bought by mistake, deleted by mistake, sold by mistake

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 09:00 AM.