HTML5/WebGL: Game Not loading or frequent crashes

[RebeccaG]

Originally Posted by Kathy5828

Taz, I fixed my problem. I'm using Chrome, version 87. To make a long story short, once I allowed third-party cookies on Facebook site, the HTML5 version loaded perfectly. One can find this under settings, cookies. Or, when in Facebook, check the address bar and to the far right you will see an eye icon. Click on that and click to allow third-party cookies. This solved my loading problem and hop it helps someone else.

Kathy

This worked for me also! Thank you!
But I am not able to do any work on the farms at all. And there is no avatar!
lol

[Taz D]

Originally Posted by RebeccaG

This worked for me also! Thank you!
But I am not able to do any work on the farms at all. And there is no avatar!
lol

Hi RebeccaG,
I am glad to hear you have yours fixed. You do not need the avatar to do any of your farming. Just pick up the tool you need to work with. You do have to do all your own work as there isn't anyway to hire right now.

[pgold0541]

Was able to do all steps 1-7 using Google Chrome browser. Can do steps 1-5 on Safari but not #6 or #7. Will not load new version from Facebook Farm town on Safari. Looks like if I am going to play it will have to be under Chrome. I do prefer Safari. Will it ever be played on Safari?

[Taz D]

Originally Posted by pgold0541

Was able to do all steps 1-7 using Google Chrome browser. Can do steps 1-5 on Safari but not #6 or #7. Will not load new version from Facebook Farm town on Safari. Looks like if I am going to play it will have to be under Chrome. I do prefer Safari. Will it ever be played on Safari?

Hi Pgold,
I know a couple players that can load it in Safari, but not in Chrome, so it really depends on setup and version of your browser.
What version of Safari do you have? Is it the latest version?

Have you used Safari for playing the Flash version?

Do you have the cookies and pop ups allowed in Safari for Facebook and Farm Town like the settings in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


Safari may set them up differently, but those are the ones that need to allowed.

[pgold0541]

Originally Posted by Taz D

Hi Pgold,
I know a couple players that can load it in Safari, but not in Chrome, so it really depends on setup and version of your browser.
What version of Safari do you have? Is it the latest version?

Have you used Safari for playing the Flash version?

Do you have the cookies and pop ups allowed in Safari for Facebook and Farm Town like the settings in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


Safari may set them up differently, but those are the ones that need to allowed.

I have Safari, version 13.1.2 (MACOS High Sierra, version 10.13.6)
I have used Safari for playing Farm Town Flash version for 10+ years
I can find no place where cookies nor popups have been disallowed in either Facebook or Farm Town.

[Taz D]

Originally Posted by pgold0541

I have Safari, version 13.1.2 (MACOS High Sierra, version 10.13.6)
I have used Safari for playing Farm Town Flash version for 10+ years
I can find no place where cookies nor popups have been disallowed in either Facebook or Farm Town.

Hi Pgold,
They may not say they are disallowed. They may just not be allowed so generically are blocked. I am not familiar with Safari and don't have a Mac, so really can't give you specifics.

[Sammac17]

I use Google Chrome and have also tried Microsoft Edge and can't get to my farm clicking on 'Try HTML5" Funny thing I gave my password to a friend and she went on Chrome on her computer, got into my account and accessed my farm under the new version and went right to my farm and saw everything. She sent me a screen shot of it.

I'm getting so frustrated that I might lose everything. I did what the instructions said to do if I had trouble getting in and this is what came up:

Ok 1, 2, 3 & 4 work for me. The things mentioned we should see do show up for me.

5&6 say I should see my default farm but it takes me to a generic green screen farm with nothing on it but some coins and FC which are not mine. I will try to post a pic of it. No luck in posting pic. Don't know how to do it right.

7 shows this:
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

Originally Posted by Sammac17

I use Google Chrome and have also tried Microsoft Edge and can't get to my farm clicking on 'Try HTML5" Funny thing I gave my password to a friend and she went on Chrome on her computer, got into my account and accessed my farm under the new version and went right to my farm and saw everything. She sent me a screen shot of it.

I'm getting so frustrated that I might lose everything. I did what the instructions if I had trouble getting in and this is what came up:

Ok 1, 2, 3 & 4 work for me. The things mentioned we should see do show up for me.

5&6 say I should see my default farm but it takes me to a generic green screen farm with nothing on it but some coins and FC which are not mine. I will try to post a pic of it.

7 shows this:
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

Hi Sammac,
Your friend was able to get to your farms because their Chrome is correctly set up.

For 5 & 6 at least it showed you the farms. It could be you were not logged into Facebook when you did those tests in which it would not know your ID to show the correct farms.


Please try something for me. Please check that you have cookies and pop ups allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Sammac17]

Originally Posted by Taz D

Hi Sammac,
Your friend was able to get to your farms because their Chrome is correctly set up.

For 5 & 6 at least it showed you the farms. It could be you were not logged into Facebook when you did those tests in which it would not know your ID to show the correct farms.


Please try something for me. Please check that you have cookies and pop ups allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

I had my tech guy come over to try and help me and he is stumped. I don't even get the rotating cube anymore. I am ready to tear my hair out!!

[Taz D]

Originally Posted by Sammac17

I had my tech guy come over to try and help me and he is stumped. I don't even get the rotating cube anymore. I am ready to tear my hair out!!

Hi Sammic,
Are you still getting the green screen when you try to load the HTML version of the game?

If you are then please check that cookies and pop ups are allowed by using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118