OFFICIAL Facilities and Facility Manager

[Tiger]

Hi Everyone,

We are aware that there are problems with working facilities as well as starting/loading batches using some methods which can affect the NCC and Quests.

For full details please click on this link to be taken to the post in the known issues section of the forum:

http://r1.slashkey.com/forum/showthread.php?t=658530

The developers and support are aware of the problems. We apologize for the inconveniences caused and again ask you to try to be patient while we wait for this to be resolved.

[clamos]

I don't know if I'm in the right area but I am so frustrated that I'm almost ready to quit playing and I've been around since 2009 or so. Since yesterday (Aug 12) NONE of my facilities are holding onto the products that I produce. Example, fuel.... I go to the facility, load up, but when I look at what's in stock, there is nothing! And this is true of ALL my facilities! No use playing if I can never produce fuel, or anything else!! If I'm in the wrong area to post this, please direct me to what's right. I've cleared my cache, but it had no effect. I saw that someone else posted this problem last night, but I wasn't allowed to post a "me too" near it. Please don't give me directions with abbreviations. I'm not that tech savvy. THANK YOU for any assistance

[Taz D]

Originally Posted by clamos

I don't know if I'm in the right area but I am so frustrated that I'm almost ready to quit playing and I've been around since 2009 or so. Since yesterday (Aug 12) NONE of my facilities are holding onto the products that I produce. Example, fuel.... I go to the facility, load up, but when I look at what's in stock, there is nothing! And this is true of ALL my facilities! No use playing if I can never produce fuel, or anything else!! If I'm in the wrong area to post this, please direct me to what's right. I've cleared my cache, but it had no effect. I saw that someone else posted this problem last night, but I wasn't allowed to post a "me too" near it. Please don't give me directions with abbreviations. I'm not that tech savvy. THANK YOU for any assistance

Hi Clamos,
Currently there are some problems with the game, you cant start production from the facilities on the farms, you have to use your Facility Manager.

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=658530

[aejohn41i]

When I logged into the game today, I discovered none of my facilities displayed any products under "What's Pending." If I start a new production, it shows until I leave the facility, but is gone when I return.

[marymarcel]

Originally Posted by aejohn41i

When I logged into the game today, I discovered none of my facilities displayed any products under "What's Pending." If I start a new production, it shows until I leave the facility, but is gone when I return.

Hi aejohn41

I moved your post to the thread about Facilities.

There are problems with the game affecting all of us and specially Facilities.

You have to start production and post from the Facility Manager and not from the facility on the farm.

You have full information in the following link:
http://r1.slashkey.com/forum/showthread.php?t=658530

[Joyinlife]

facilities are not loading through facility manager. I have to click on each individual facility to load and i have way too many to do that. Help!

[marymarcel]

Originally Posted by Joyinlife

facilities are not loading through facility manager. I have to click on each individual facility to load and i have way too many to do that. Help!

Hi Joyinlife

Please open your Facility Manger and click on the Funnel Icon top right of the window that opens, then make sure that it is set like this for your facility tools to work on all facilities on all farms. Please remember to click the green check mark to save any changes.

[Ellsinore]

I know we can list facilities in the Manager by Production Chain. But that only works if you actually own them.

Is there a post somewhere that lists them in Production Chain order?

Thanks!

[Taz D]

Originally Posted by Ellsinore

I know we can list facilities in the Manager by Production Chain. But that only works if you actually own them.

Is there a post somewhere that lists them in Production Chain order?

Thanks!

Hi Ellsinore,
Not that I know of. There is a list of them in the Game Guide chapters about the facilities but they are in alphabetical order.

[Michelle216719]

Cannot work my neighbors facilities, its all grey'd out. I can't work my own facilities because it just disappears after I do it. I can't complete my quests because I can't collect anything out of my facilities because they keep disappearing. How long is this going to go on? Will we be compensated for all the quest coins we are inevitably going to lose?