OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by debhurst51

Hey guys,
When I try to go into my farm, it acts as if it's going to go in. I get the opening black screen with the unity or something logo. Then it goes to the white background with the colorful FARM TOWN. Nothing happens. I shut down my computer, restarted & tried again. Same. I then cleared the browser cache since I do that before each game anyway. Any suggestions? thanks, Debra

Hi debhurst51

I moved your post to the thread about Cannot load the game.

Please be sure your browser is up to date. I got an update for Chrome this morning.

Also check if you have any pending update for Windows or Mac in case you use it.

Remember that if you do an update, then it is better to restart.

If that doesnt work, then go to the first post first page of this thread where you will find more suggestions, dont forget to do the ones listed in the links.

[bbarksda]

Having a problem loading farms. When I select one, it gets about 3 quarters done and then just sits there. Have tried multiple browsers and still getting the same problem. Thanks for your help.

[Taz D]

Originally Posted by bbarksda

Having a problem loading farms. When I select one, it gets about 3 quarters done and then just sits there. Have tried multiple browsers and still getting the same problem. Thanks for your help.

Hi bbarksda,
Be sure your browsers and Windows or Mac is updated as those can cause the game to not work correctly. If you update any of those be sure to restart your computer to ensure it is all completed.

Also try all the suggestions in the first post of this thread including the ones in the links in that post.

[kerrberr2]

I am a super neighbor for a few people. While working on a farm I move to the next and it is not loading correctly. It shows the farm as empty. I have to reload the farm each time. Worst scenario is having to reload the game and go back into the farmers farms to do the work. This is a major time consuming thing. What can I do to fix it? I have run the cache cleaner and it does not help.

[marymarcel]

Originally Posted by kerrberr2

I am a super neighbor for a few people. While working on a farm I move to the next and it is not loading correctly. It shows the farm as empty. I have to reload the farm each time. Worst scenario is having to reload the game and go back into the farmers farms to do the work. This is a major time consuming thing. What can I do to fix it? I have run the cache cleaner and it does not help.

Hi kerrberr2

I moved your post to the thread for your problem.


Are your superneighbor's farms fully worked, meaning they have crops x 9 and more items on them, like trees, flowers, water items?

If you are working that type of farms then it is probably memory is completed used and then you have problems.

Is this happening in your own farms too? If so, then it could be an interntet issue.

Please, be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.
If you do an update, then please restart.

Also, reset your router/modem for a minute and see if that helps you.

When you are on those farms try to only show the items you need to work and not all the items on the farms.

[kerrberr2]

It is only happening on my friends farms. It is not any of the things you mentioned because I am up to date.

[Taz D]

Originally Posted by kerrberr2

It is only happening on my friends farms. It is not any of the things you mentioned because I am up to date.

Hi kerrbear,
If those farms are heavily latyered with trees, flowers and/or buildings over the crops then that can cause the problem you are having. I suggest that before you go to work their farms you should turn off all of the show items except the first one you are going to work. Then when you finish that if there are other jobs you do switch the Show item to that and do that job.

[JohnAlbertini]

Farm will not load, stops @ black screen with the cubic symbol & progress bar at about 1/4.

Well, looking now the progress bar is moving VERRRRY slowly.

[marymarcel]

Originally Posted by JohnAlbertini

Farm will not load, stops @ black screen with the cubic symbol & progress bar at about 1/4.

Well, looking now the progress bar is moving VERRRRY slowly.

Hi John

Please be sure your browser is up to date and also if you have any pending update for Windows.

I dont know which browser you are using, but Chrome had an update this morning.

If any update is done, please restart.

If nothing helps, then clear your browser cache. Remember that the game will load very slowly after the clearing as all graphics have to be loaded again.

In case you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

[rmyers64]

Since the new release of yesterday, my farms get stuck on loading at about 97%.
This is on my own farms as well as friends.

I have cleared my computer history as well as the memcache multiple times to no avail.