OFFICIAL Neighbors, Super Neighbors, & Buddies

[VondaK]

Hello. I have a neighbor - Bianca. I checked with her and she also shows me as a neighbor. She shows in my neighbor list and on the bar. However, when I try to send her a gift, or train request, she is not on the list for farmers. Also, she accepted a bonus, but instead of showing her as neighbor/buddy, it showed her as "false." Don't know what is going on, but I sure need help.
Thanking you in advance.

[marymarcel]

Originally Posted by VondaK

Hello. I have a neighbor - Bianca. I checked with her and she also shows me as a neighbor. She shows in my neighbor list and on the bar. However, when I try to send her a gift, or train request, she is not on the list for farmers. Also, she accepted a bonus, but instead of showing her as neighbor/buddy, it showed her as "false." Don't know what is going on, but I sure need help.
Thanking you in advance.

Hi Vondak

Please contact Support team to let them check into this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Allykat]

Hi, I have a super neighbour who can't access my tools. They have been given full permission for everything and for all farms, but still she can't access my tools.

I have also set access to each farm and haven't been able to find how to set it for all farms, so if I have to be online for her to work my other farms.

Please can you help.

Cheers

[Taz D]

Originally Posted by Allykat

Hi, I only have a super neighbour who can't access my tools. They have been given full permission for everything and for all farms.

She can only use her tools which are minimal and I have set access to each farm and haven't been able to find how to set it for all farms.

Cheers

Hi Allykat,
How have you set access to each farm for your super neighbor?

The settings can be made in the super neighbor manager for all farms. That is located in your tool box in the far left column 2nd from the bottom.
The individual settings for them would be to go to their block in the neighbor bar and click on them. In the menu that opens is an Edit Super Neighbor. That is where you allow them to do specific work.
If those don't allow her to use your tools try removing them as super neighbor and then re-adding them.

[Allykat]

Originally Posted by Taz D

Hi Allykat,
How have you set access to each farm for your super neighbor?

The settings can be made in the super neighbor manager for all farms. That is located in your tool box in the far left column 2nd from the bottom.
The individual settings for them would be to go to their block in the neighbor bar and click on them. In the menu that opens is an Edit Super Neighbor. That is where you allow them to do specific work.
If those don't allow her to use your tools try removing them as super neighbor and then re-adding them.

Thank you I have only been using the Edit Super Neighbour I forgot about the other place.

[Allykat]

Originally Posted by Allykat

Thank you I have only been using the Edit Super Neighbour I forgot about the other place.

Hi, I have gone back and checked everything and found that each box has been ticked and they still can't access any of my tools and or other farms unless I am online and go and set each one.

Allykat

[Taz D]

Originally Posted by Allykat

Hi, I have gone back and checked everything and found that each box has been ticked and they still can't access any of my tools and or other farms unless I am online and go and set each one.

Allykat

Hi Allykat,
What are you trying to get them to do? If you are wanting them to design you can only set them up for designing on 1 farm at a time.

What tools are you wanting them to be able to use? If it is farming tools click on their avatar, then click to hire them. On the first pop up is a box to check to allow using your tools. Then click the green check in that pop up. You do not have to comeplete the next box.


Also you need to have your tools in your storage for your super neighbor to be able to use them.

[Palmarina]

Hi, I need some help. I am confused.
I friended a farmer via facebook. I thought I could retrieve her in my farmers list to send a neighbour request. But she is not in that list. I cleared memcache, because in the old version this helped in case you had new facebook friends.
Now, how can I send her a neighbour request? Sorry, I couldn't figure it out by myself.

[marymarcel]

Originally Posted by Palmarina

Hi, I need some help. I am confused.
I friended a farmer via facebook. I thought I could retrieve her in my farmers list to send a neighbour request. But she is not in that list. I cleared memcache, because in the old version this helped in case you had new facebook friends.
Now, how can I send her a neighbour request? Sorry, I couldn't figure it out by myself.

Hi Palmarina

Please remember that if you added that person as friend in Facebook after Facebook disabled the game, then there is no way for the game to get your current Facebook list.
You could share your farm link with that friend via Facebook chat and when you both meet in the farm, then you could add each other as Neighbors.

If you need more information about how adding neighbors or buddies, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=662782

[Palmarina]

ok thank you marymarcel
xxx

Originally Posted by marymarcel

Hi Palmarina

Please remember that if you added that person as friend in Facebook after Facebook disabled the game, then there is no way for the game to get your current Facebook list.
You could share your farm link with that friend via Facebook chat and when you both meet in the farm, then you could add each other as Neighbors.

If you need more information about how adding neighbors or buddies, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=662782