OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by mikkisone

I updated last iast night. rebooted cleared cookies...sigh..any other VPN you can think of that might help?

Hi Mikkisone,
The only ones I know of are the free ones in the browsers.

[lynnetimpeiro@msn.com]

Was in doing regular quests about 10 mins ago when the following popped up (I took screenshot but can't load it): "25-06-14 01:14:39.810 ERROR An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it." The numbers where it starts with 39.810 are slightly different at each of the "error codes". They run as follows: 40.810, 41.809, 42.810, 43.809, 44.809 and 45.809. Since I couldn't figure out how to post in here, I posted and asked for help in a group called (Facebook group name removed). I've now rebooted and will see what's going on.

[Taz D]

Originally Posted by lynnetimpeiro@msn.com

Was in doing regular quests about 10 mins ago when the following popped up (I took screenshot but can't load it): "25-06-14 01:14:39.810 ERROR An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it." The numbers where it starts with 39.810 are slightly different at each of the "error codes". They run as follows: 40.810, 41.809, 42.810, 43.809, 44.809 and 45.809. Since I couldn't figure out how to post in here, I posted and asked for help in a group called (removed group name). I've now rebooted and will see what's going on.

Hi Lynnetimpeiro,
It was probably just a one time glitch. That particular error will usually repeat several times just because of the nature of it. Restarting your game sure clear it up. You might want to run the memcache just to be sure.

[FarmersWife1965]

I am so glad I finally came to the forums, as I am having the same problem as the others, and for several days now. Sorry to say, I'm glad it's not just me. It's not my internet as all of my other functions online work perfectly fine. The game is loading slow. Slow loading from farm to farm. Slow opening the Facilities Manager. I refresh my screen so many times while playing the game. Sometimes it works well, and sometimes I have the issues I mentioned above. I am sure it will work out on its own eventually, but it's still annoying. I am patient....

[Taz D]

Originally Posted by FarmersWife1965

I am so glad I finally came to the forums, as I am having the same problem as the others, and for several days now. Sorry to say, I'm glad it's not just me. It's not my internet as all of my other functions online work perfectly fine. The game is loading slow. Slow loading from farm to farm. Slow opening the Facilities Manager. I refresh my screen so many times while playing the game. Sometimes it works well, and sometimes I have the issues I mentioned above. I am sure it will work out on its own eventually, but it's still annoying. I am patient....

Hi FarmersWife,
Every site you go to on the internet only uses 1 common link to your service provider. After that they branch out to different paths to get to the site servers. So while all of the other locations you go to are working fine, the path your data takes for the game servers may be having a slowdown problem in one of the many links it has to go through to get to the servers. The servers are working correctly. Unfortunately we do not have a way to check or control the links your data has to pass through to and back from the servers.

You say sometimes you have the problem and sometimes you don't For your own information I suggest you note the times it is slow and see if it is consistently slow at or arounda specific time. If it is then there may be heavy traffic on one or more of the links between you and the servers which is causing your slowdowns.

[FarmersWife1965]

Originally Posted by Taz D

Hi FarmersWife,
Every site you go to on the internet only uses 1 common link to your service provider. After that they branch out to different paths to get to the site servers. So while all of the other locations you go to are working fine, the path your data takes for the game servers may be having a slowdown problem in one of the many links it has to go through to get to the servers. The servers are working correctly. Unfortunately we do not have a way to check or control the links your data has to pass through to and back from the servers.

You say sometimes you have the problem and sometimes you don't For your own information I suggest you note the times it is slow and see if it is consistently slow at or arounda specific time. If it is then there may be heavy traffic on one or more of the links between you and the servers which is causing your slowdowns.

Thanks Taz...it's just something that I am hoping will work it's way out. We've never had a problem with heavy internet traffic slowing things down, even during COVID when people were working/doing school from home. Technology is wonderful, until it slows down or doesn't work. I am just grateful that the game is working, period! LOL

[Sonytone]

I too am having problems loading the game, some days it will work fine then It will be weeks before I can pop in and play. I have read what others have been posting and have no idea where to go from here. I use firefox with a vpn I pay for through my virus scanner, which is McAfee. if anyone has a clue please advise. thank you!

[Taz D]

Originally Posted by Sonytone

I too am having problems loading the game, some days it will work fine then It will be weeks before I can pop in and play. I have read what others have been posting and have no idea where to go from here. I use firefox with a vpn I pay for through my virus scanner, which is McAfee. if anyone has a clue please advise. thank you!

Hi Sonytone,
The only thing I can think of is your VPN is changing the path they are using to direct you to the game for security. Maybe talk to McAfee and see if there is something they can do to keep from switching at least for the game.

[Sonytone]

Thank you so much Taz!