HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by kathymyers

Endless tries, always loads first a black screen with an emblem, then goes to grey. I miss Farmtown!
#1570312440
1/22/21

Hi kathymyers

Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[supersnoop]

WebGL Supported, but DISABLED ------------------- ERROR! Why Thanks

[Taz D]

Originally Posted by supersnoop

WebGL Supported, but DISABLED ------------------- ERROR! Why Thanks

Hi supersnoop,
I moved your post to the News & Announcements thread about the HTML version.
Please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

If after those you can't load your farms at all,that's when you need to scroll further down the post to Persistent Loading Issues and follow the instructions under that heading to get the 3 items the developers need from you so that you can post them here.

[rhmedic]

100000320494599 is my number and it stopped on the black screen.

info at the bottom of screen is:
2021-01-22 17:22:36.910 INFOCheckpoint-B-000 - Initialized
2021-01-22 17:22:36.912 LOGFT Client Services Inited.
2021-01-22 17:22:36.939 LOGSessionId: 221222
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)

[marymarcel]

Originally Posted by rhmedic

100000320494599 is my number and it stopped on the black screen.

info at the bottom of screen is:
2021-01-22 17:22:36.910 INFOCheckpoint-B-000 - Initialized
2021-01-22 17:22:36.912 LOGFT Client Services Inited.
2021-01-22 17:22:36.939 LOGSessionId: 221222
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)

Hi rhmedic

Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[Mrs Beatles]

User ID: 516041761
Stalled on Black Screen
Last Checkpoint: 2021-01-22 19:18:36.303 INFOCheckpoint-B-000 - Initialized

[marymarcel]

Originally Posted by Mrs Beatles

User ID: 516041761
Stalled on Black Screen
Last Checkpoint: 2021-01-22 19:18:36.303 INFOCheckpoint-B-000 - Initialized

Hi Mrs Beatles

Please follow the instructions given in this announcement and see if they help you:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information, so you should use the right bar to scroll down the page and see the last checkpoint.

[PawPaw Kit]

1436776761 gray screen

[marymarcel]

Originally Posted by PawPaw Kit

1436776761 gray screen

Hi PawPaw Kit

Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[tmrwaj]

I don't get anything but my farms. No quest, no neighbors, no marketplace.