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  #211  
Old May 03 2024, 10:25 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,084
Default

Quote:
Originally Posted by Lark View Post
Good morning,
I am asking this at the moment because in time I shall have to leave Farmtown because of my health.
so how do I completely close my farmtown account when the time is right .
thank you
Hi Lark
I am sorry to hear about your health issues. There is nothing you need to do for your Farmtown account to close it. When you have not played for a time then your farms will get archived.
I would suggest that when you are ready to leave us, to uncheck in your preferences the boxes for Enable Ships and Enable NCC. Also you can now set by clicking on your avatar to set yourself as Unavailable and set that to the maximum time.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; May 03 2024 at 12:24 PM.
  #212  
Old Jun 08 2024, 06:47 PM
Sweet Peas's Avatar
Sweet Peas Sweet Peas is offline
 
Join Date: Apr 22 2014
Posts: 10
Default Refund Request

I am requesting the refund for the (2) facs Feed Supplement Plant and Premium Fodder Factory that I have placed in storage per your instructions. If this is not the right place to post this please send me the link. I seem to struggle getting messages to the right location.

ID:1218885592
  #213  
Old Jun 08 2024, 06:49 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,084
Default

Quote:
Originally Posted by Sweet Peas View Post
I am requesting the refund for the (2) facs Feed Supplement Plant and Premium Fodder Factory that I have placed in storage per your instructions. If this is not the right place to post this please send me the link. I seem to struggle getting messages to the right location.

ID:1218885592
Hi Sweet Peas,
We can not do refunds through the forums. You will need to contact Support for this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #214  
Old Jun 10 2024, 04:36 AM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 495
Thumbs down Private Messaging

OK so for some reason someone was able to PM me BESIDES a Moderator/Admin. How do I fix this?
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USER ID number is: 1637121091 Build No: 645
Visit my farm!

Last edited by LisaScobee; Jun 10 2024 at 04:42 AM.
  #215  
Old Jun 10 2024, 09:10 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,500
Default

Quote:
Originally Posted by LisaScobee View Post
OK so for some reason someone was able to PM me BESIDES a Moderator/Admin. How do I fix this?
Hi Lisa

Logged into the forum, click in User CP at the left top side of the page.

Then under Settings & Options, click in Edit Options.

In the new window and under Private Messaging you need to put a check mark to: Receive Prvate Messages only from contacts and Moderators.

Then scroll down the page and click in Save changes button.
  #216  
Old Jun 10 2024, 12:38 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 495
Thumbs up

Thx. Also checked to receive mail from admins
Quote:
Originally Posted by marymarcel View Post
Hi Lisa

Logged into the forum, click in User CP at the left top side of the page.

Then under Settings & Options, click in Edit Options.

In the new window and under Private Messaging you need to put a check mark to: Receive Prvate Messages only from contacts and Moderators.

Then scroll down the page and click in Save changes button.
__________________
USER ID number is: 1637121091 Build No: 645
Visit my farm!
  #217  
Old Jun 10 2024, 01:17 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,500
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Quote:
Originally Posted by LisaScobee View Post
Thx. Also checked to receive mail from admins
You are welcome Lisa
  #218  
Old Jun 11 2024, 03:33 PM
Lkonikow Lkonikow is offline
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Join Date: Jul 30 2023
Posts: 3
Default suggestions for New Farm Town Features

In farmville long ago they had an insta grow function that grew your crop instantly. Could farm town implement such a feature?

As I have added a lot more buddies the amount of free gifts have increased a lot.

Can some thing be done to enhance the collection of free gifts.

A nice thing would to to hold the gift page on say fuel. Once the gift page is open you have to scroll down to fuel each time gifting fuel.

Could you gift fuel to every one you sent you fuel gifts at once.
Appreciate comments on both or either proposal.

Thank you
  #219  
Old Jun 11 2024, 03:44 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,500
Default

Quote:
Originally Posted by Lkonikow View Post
In farmville long ago they had an insta grow function that grew your crop instantly. Could farm town implement such a feature?

As I have added a lot more buddies the amount of free gifts have increased a lot.

Can some thing be done to enhance the collection of free gifts.

A nice thing would to to hold the gift page on say fuel. Once the gift page is open you have to scroll down to fuel each time gifting fuel.

Could you gift fuel to every one you sent you fuel gifts at once.
Appreciate comments on both or either proposal.

Thank you
Hi Lkonikow

We have a Suggestion section where you can post all your ideas.

That is a special section where you can't start a new thread. Instead, you need to post each idea in one of the various open threads which fit with your idea.

So please click en this link, and post each idea in the thread you think is the correct:
https://www.slashkey.com/forum/forumdisplay.php?f=2

We have that area organized that way to be easier for the developers to read.
Just to let you know, no comments or replies are allowed in that section, only the ideas for the game.

Thank you!
  #220  
Old Jun 13 2024, 04:10 PM
JHuskey JHuskey is offline
 
Join Date: Jul 15 2017
Posts: 3
Default Request refund for 4 Feed Supplement Plants & 1 Premium Fodder Factory

I am request a refund for the 4 Feed Supplement Plants and 1 Premium Fodder Factory, all are now in storage.
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