HTML5/WebGL: Game Not loading or frequent crashes

[fredam]

User id 1000035366837 page goes grey the reading at the bottom was U75

[Tiger]

Originally Posted by fredam

User id 1000035366837 page goes grey the reading at the bottom was U75

Hi fredam,

Please supply the rest of the information requested in the message above your game. You should be seeing some information beneath the Toggle FT Console.

[Tiger]

Originally Posted by NiMo1960

Not had any issues with any of the 4 accounts with loading and playing until just now.
Just done a farm (30) of fish and then on to next farm, and halfway through the game just froze. Only way out (after waiting 10 minutes) was to close browser and start game again, and on returning to farm it crashed on any work done there was not recorded, so had to do again.
I have WebGL and OpenGL on my system, with 16gb main memory, Kaby Lake i5, and GTX1080ti GPU with 11gb memory, and memory readers did not go over 50% at any time on ram or CPU.
I've seen other say about fishing issues, and going by my machine readings I do not think it is memory related but an error in the programming.

Hi Nimo1960,

Please go to your game preferences and see if you have a check mark added for Show Coins and XP Animations added. If it is there, please remove it and click the green check mark to save. Then see if that helps you next time you fish.

Please report back if the check mark is already removed or that removing the check mark did not help.

[momhebert]

U-70 appears in the upper right corner of farm when going to one farm to another in full screen. When this happens the screen freezes for 10-20 seconds. Using Chrome on my desk top.

[Tiger]

Originally Posted by momhebert

U-70 appears in the upper right corner of farm when going to one farm to another in full screen. When this happens the screen freezes for 10-20 seconds. Using Chrome on my desk top.

Hi momhebert,

Please check the message above your game screen for the 3 items of information the developers would like you to provide. If you can't see the message there please look at the top of the send gifts tab as it shows there as well.

[John W. Reintsma]

My # is 1187738769 I just get to green screen and it stops there. Last thing posted was INFO Checkpoint-Done-Map Loaded.. Thank you:-))

[NiMo1960]

Originally Posted by Tiger

Hi Nimo1960,

Please go to your game preferences and see if you have a check mark added for Show Coins and XP Animations added. If it is there, please remove it and click the green check mark to save. Then see if that helps you next time you fish.

Please report back if the check mark is already removed or that removing the check mark did not help.

It was marked, and someone else just suggested that too, so now unmarked.
will no tomorrow if it works.

[Grampa Jim]

Just a small problem notified in harvesting flowers sometimes the harvester does not clear all flowers, also s low movement of the planting yellow box when harvesting or planting in the farms. 100000272422134 2021-01-15-1304 34229

[ginette humpage]

Im using goolge chrome and still cant get on my farmtown.
was able to go on for one hour and now nothing.
getting a gray screen with a sad face

My user ID 1231531169

[Tiger]

Originally Posted by John W. Reintsma

My # is 1187738769 I just get to green screen and it stops there. Last thing posted was INFO Checkpoint-Done-Map Loaded.. Thank you:-))

Hi John W. Reintsma,

Please check you have also tried the following:

• your preferred browser is up to date
  
  
• any extension that would change the way Facebook looks, perhaps to the old classic look is disabled.
  If you one, please disable it and then close and reopen your browser and try loading the game again.
  
  
• If those don't help, have you also updated and tried another browser?