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  #171  
Old Jun 29 2022, 08:26 AM
Mary-Ann Evans Mary-Ann Evans is offline
 
Join Date: Jul 19 2010
Posts: 20
Default gifts??

sorry if i am posting this is the wrong area but most places on the forum, if i click, are giving me error messages...
i would just like to report that i have no gifts or train requests whatsoever in my request page...but on loading the game did have train requests which i didfrom there...
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  #172  
Old Jun 29 2022, 08:38 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,466
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Quote:
Originally Posted by Mary-Ann Evans View Post
sorry if i am posting this is the wrong area but most places on the forum, if i click, are giving me error messages...
i would just like to report that i have no gifts or train requests whatsoever in my request page...but on loading the game did have train requests which i didfrom there...
Hi Mary-Ann Evans

I moved your post to the thread about Gifting.

The errors you get on the forum are affecting all of us, hopefully the developers will fix this as soon as possible.
If you get the errors, please refresh the page.

About your problem with gifts. This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up later that day or in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950



You can try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/p...lear_memcached
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  #173  
Old Jun 29 2022, 08:48 AM
Mary-Ann Evans Mary-Ann Evans is offline
 
Join Date: Jul 19 2010
Posts: 20
Default

thank you for replying : )...already tried clearing cache and no, still nothing...did try the link and yes, i have gifts...i will wait and see what happens...not even sure i can exchange gifts using that...
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  #174  
Old Jun 29 2022, 08:56 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,466
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Originally Posted by Mary-Ann Evans View Post
thank you for replying : )...already tried clearing cache and no, still nothing...did try the link and yes, i have gifts...i will wait and see what happens...not even sure i can exchange gifts using that...
It is not always easy to exchange the gifts on that page. I got the problem twice and they were back in My Requests that same day but it is not always the same.
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  #175  
Old Jul 07 2022, 10:18 AM
TexasStar TexasStar is offline
 
Join Date: Sep 11 2010
Posts: 73
Default Gifting Issue

Quote:
Originally Posted by marymarcel View Post
Hi Farmers

Send Gifts and My Requests tabs are now enable, so you can accept/exchange/send gifts to your friends.

Thank you all for your patience
The MY Request Page is not showing gifts I know have been sent. I go days without any showing up, then it only shows one or two pages of gifts, and when those are exchanged and accepted (and gifts sent back) it says I have no gifts .. again for several days. I usually have 75 or more gifts in the morning and another 45 by the evening... almost every day (sometimes a few more, sometimes a few less).
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  #176  
Old Jul 07 2022, 10:29 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,045
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Quote:
Originally Posted by TexasStar View Post
The MY Request Page is not showing gifts I know have been sent. I go days without any showing up, then it only shows one or two pages of gifts, and when those are exchanged and accepted (and gifts sent back) it says I have no gifts .. again for several days. I usually have 75 or more gifts in the morning and another 45 by the evening... almost every day (sometimes a few more, sometimes a few less).
Hi TexasStar,
I moved your post to the Help & Support thread about gifts as this has nothing to do with the current release.
This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up later that day or in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950



You can try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/p...lear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #177  
Old Jul 08 2022, 08:22 AM
TexasStar TexasStar is offline
 
Join Date: Sep 11 2010
Posts: 73
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Thanks! They are on the Facebook link you provided. I will try that until things go back to normal. I have tried clearing the memcache a couple of times with no luck, but will try it again. Thanks for the help!

Well, I found my gifts on that link and will work on accepting them there (I remember this from the old days before My Requests). Some are only a few minutes old and some are left from 3 weeks or more. It looks like when they are in the mood they allow the newest 50 onto "My Requests" then I many do not get anymore for one or more days. I try clearing memcache every day but that has not helped.

Is Facebook, or anyone, working on this problem?

Last edited by TexasStar; Jul 09 2022 at 07:07 PM. Reason: Continuing no gifts on My Request page
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  #178  
Old Jul 09 2022, 07:21 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,045
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Quote:
Originally Posted by TexasStar View Post
Thanks! They are on the Facebook link you provided. I will try that until things go back to normal. I have tried clearing the memcache a couple of times with no luck, but will try it again. Thanks for the help!

Well, I found my gifts on that link and will work on accepting them there (I remember this from the old days before My Requests). Some are only a few minutes old and some are left from 3 weeks or more. It looks like when they are in the mood they allow the newest 50 onto "My Requests" then I many do not get anymore for one or more days. I try clearing memcache every day but that has not helped.

Is Facebook, or anyone, working on this problem?
Hi TexasStar,
Please do not modify posts in the forums as we do not get notification of those when you modify.
I am sorry, but this is a random problem where the data requested does not get transferred from Facebook to Farm Town. Being random it is almost impossible to troubleshoot and correct. This will normally clear up and start transferring the data a few days after it starts. There is nothing we can do to correct this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #179  
Old Jul 16 2022, 04:06 AM
annmarie567 annmarie567 is offline
 
Join Date: Jul 16 2022
Posts: 1
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Hi, I can not give and receive gifts. I just get this...."Invalid access_token" It has been this way for months.
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  #180  
Old Jul 16 2022, 04:33 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,482
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Quote:
Originally Posted by annmarie567 View Post
Hi, I can not give and receive gifts. I just get this...."Invalid access_token" It has been this way for months.
Hi annmarie567,

Please check if your browser needed updating, update it if it needs doing then clear the caches/history as well. Log out of Facebook, close the browser if it doesn't prompt you to do so after clearing it. Reopen your browser, log back into Facebook and then please run memcache.

To run memcache Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then try the gifts again to see if it's cleared up for you.
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