OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[GRB]

Originally Posted by taz d

http://www.slashkey.com/forum/announcement.php?f=1
any section of the forums that you open has the announcement at the top of the threads list.

thank you very much

[pearlyharbor]

cannot get my game to connect to go live to job market/trade market, etc--offline only

[marymarcel]

Originally Posted by pearlyharbor

cannot get my game to connect to go live to job market/trade market, etc--offline only

Hi pearlyharbor

We are all getting the same, we need to wait for the developers to fix it.

You have information in the following link:
http://r1.slashkey.com/forum/announcement.php?f=1

[Sadsu]

As from this morning (Australia time) my game only loads in offline mode and nothing I do will change it!! It is only loading to server c20 for chat and w21 for farm??
Any further suggestions??

[marymarcel]

Originally Posted by Sadsu

As from this morning (Australia time) my game only loads in offline mode and nothing I do will change it!! It is only loading to server c20 for chat and w21 for farm??
Any further suggestions??

Hi Sadsu

We have to wait for the developers to fix the issue with C20.

Meanwhile you can work your farms off line same as your Super Neighbors.

This is the link to the announcement:
http://r1.slashkey.com/forum/announcement.php?f=1

[marymarcel]

The off line problem has been corrected now!

Please reload the game to get the fix.

[honeyg56]

Hi there

Not sure if you are aware, but the game is not connecting to the server, hence can't see anyone in the market place

[Tiger]

Originally Posted by honeyg56

Hi there

Not sure if you are aware, but the game is not connecting to the server, hence can't see anyone in the market place

Hi honeyg56,

I have just loaded your farms and having no problems staying connected.
Your language settings for the game look fine.

If you are still having problems with connection to servers, please go to the first post on page one and check if there is anything listed there that you have not tried yet. Here's the link to that post:
http://r1.slashkey.com/forum/showthread.php?t=352666

If you are able to get online now but still can't see anyone at market, please click on this link to be taken to the post which has more information that may help with that:
http://r1.slashkey.com/forum/showthread.php?t=594690

[matrix1272]

I'm having problems when trying to switch farms it just keeps freezing on me every time with the small "Loading Farm" box on the screen. Sometimes I can switch to 2 or 3 different farms then it freezes again, can someone help? I cleared everything, browser is up to date, ect. I can't plant, harvest or anything it keeps freezing and I have to keep refreshing the game, but still freezing.

[Taz D]

Originally Posted by matrix1272

I'm having problems when trying to switch farms it just keeps freezing on me every time with the small "Loading Farm" box on the screen. Sometimes I can switch to 2 or 3 different farms then it freezes again, can someone help? I cleared everything, browser is up to date, ect. I can't plant, harvest or anything it keeps freezing and I have to keep refreshing the game, but still freezing.

Hi Matrix,
Make sure you don't have any programs running in the background or a lot of other tabs open in your browser.
Make sure your computer is up to date as well as that can affect the game.
It could just be an internet problem somewhere between you and the servers that is causing a slow down of the data transfer or some data not getting through which would cause a freeze. Unfortunately we have no control over all those links in between the servers and you.