OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by alan m

Can never find my original post----so here goes TAZ D ---I can get onto the new Farm town --I can get into farms for SN and do the work BUT as soon as I hit the multiple fishing (nothing else -just fishing - Boom -down it goes ) Black screen - then Slashkey note telling me error ---REBOOT system and get back onto farm - Fishing works for short time-maybe 3/4smallfish farms the BOOM -down it goes - again. NO PROBLEMS playing other parts of game - Just Multiple fishing so its NOT a server problem or My Broadband etc etc - AND Please do not tell me to stop Fishing or change anything else.

Hi alan m

Your previous post was answered in the following link as you posted in another thread:

http://r1.slashkey.com/forum/showthr...74#post6442574

Please take a few minutes to read the instructions on how to find your own posts and the possible answers on the forums:
http://r1.slashkey.com/forum/showthread.php?t=594766

[Caren Katsmom]

Back in February (I think?), I reported having serious problems with clicking to exit full screen mode in Farm Town and also other Facebook games. Taz tried to help me then, and my problem was posted in one of the threads for the developers to review. I'm not able to edit that post, so I'm putting it here instead.

I'm very happy to report that my problem was resolved! The solution came from a very unexpected source: Windows Update. One day, out of the blue, Windows Update did a huge update of my Windows 10 operating system. It was similar to a Service Pack, but I'm not sure if that's what it was. Anyway... when it was done, there were a bunch of changes. The biggest and most welcome surprise was... no more computer freeze-ups when I click to exit full screen mode in an online game! For Farm Town and all of my other Facebook games, my tech issue is resolved.

My personal theory is that Microsoft did the Windows 10 update to fix problems with the end of Flash, and the beginning of Web GL. But maybe it was just a small miracle sent to me, LOL, so I could continue playing Web GL games on Facebook.

[Taz D]

Originally Posted by Caren Katsmom

Back in February (I think?), I reported having serious problems with clicking to exit full screen mode in Farm Town and also other Facebook games. Taz tried to help me then, and my problem was posted in one of the threads for the developers to review. I'm not able to edit that post, so I'm putting it here instead.

I'm very happy to report that my problem was resolved! The solution came from a very unexpected source: Windows Update. One day, out of the blue, Windows Update did a huge update of my Windows 10 operating system. It was similar to a Service Pack, but I'm not sure if that's what it was. Anyway... when it was done, there were a bunch of changes. The biggest and most welcome surprise was... no more computer freeze-ups when I click to exit full screen mode in an online game! For Farm Town and all of my other Facebook games, my tech issue is resolved.
My personal theory is that Microsoft did the Windows 10 update to fix problems with the end of Flash, and the beginning of Web GL. But maybe it was just a small miracle sent to me, LOL, so I could continue playing Web GL games on Facebook.

Hi Caren,
Since the release of the HTML version we have been telling those with problems to make sure their operating system was up to date.
Just FYI WebGL has been around for a lot longer. It didn't just start with the end of Flash.

Glad you got it working again.

[Caren Katsmom]

Yes, I know that WebGL has been around longer. I was playing other Facebook games that converted to WebGL long before Flash support ended. But before Flash ended, I didn't have the problem of WebGL games freezing up my computer when I clicked to exit full screen mode. I checked the names of the Windows updates, and interestingly... one of them involved Flash. It was installed in early April. Four updates were installed in April, and the version of my Windows 10 changed. When I first reported the problem here, my Windows operating system was up-to-date.

[Taz D]

Originally Posted by Caren Katsmom

Yes, I know that WebGL has been around longer. I was playing other Facebook games that converted to WebGL long before Flash support ended. But before Flash ended, I didn't have the problem of WebGL games freezing up my computer when I clicked to exit full screen mode. I checked the names of the Windows updates, and interestingly... one of them involved Flash. It was installed in early April. Four updates were installed in April, and the version of my Windows 10 changed. When I first reported the problem here, my Windows operating system was up-to-date.

Hi Caren Katsmom,
I am glad you got it working again. Thanks for letting us know.

[sassy cat]

I sure hope I can get help here about BUGS. Ever since the April 20th migration update, I have been getting error pop-ups. 1. disconnected from the server, click green to inter online 2. next pop up, error saving data. some times it will reload and other times it just freezes up. PLEASE help. Thank you Sassy Cat User ID# 1536210898

[Taz D]

Originally Posted by sassy cat

I sure hope I can get help here about BUGS. Ever since the April 20th migration update, I have been getting error pop-ups. 1. disconnected from the server, click green to inter online 2. next pop up, error saving data. some times it will reload and other times it just freezes up. PLEASE help. Thank you Sassy Cat User ID# 1536210898

Hi Sassy cat,
I moved your post to the subject thread about Errors & connecting to mainframe.
This could be any of several things.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

Try clearing your memcache and browser cache and see if that helps. After you clear the browser cache it will be slow loading the first time since it has to download all the graphics again.

Please try all the suggestions in the first post of this thread as well as the ones in a link in that post.


The other thing that can cause this would be an internet problem with either a server somewhere along the line being overloaded with traffic or not working right. Between you and the Farm Town servers there are many links in the line through multiple servers including the Faceboook app servers. Any one of those servers or lines having a problem can cause this kind of thing to happen. Unfortunately we have no way to test or control those. If this is the case you will just need to wait it out until they fix the problem.

[13grands]

Today logged on and this is what I saw. Doing as it said at bottom and ssending to you. my ID # 1534624957

User Id : 1534624957

Coins : 67567777026

Xp : 356848805

Level : 1200

Name : conniebug

Neighbours : 38

Total Farms : 27

Farm Name 0 : ALL SEASONS FANTASY

Farm Size 0 : 24 x 24

Farm Name 1 : FT Village

Farm Size 1 : 34 x 34

Farm Name 2 : Cape Getaway

Farm Size 2 : 34 x 34

Farm Name 3 : Treehouse Mrkt

Farm Size 3 : 30 x 30

Farm Name 4 : #8 HillTop *

Farm Size 4 : 30 x 30

Farm Name 5 : International Food Fair

Farm Size 5 : 42 x 42

Farm Name 6 : KOA # 4 *

Farm Size 6 : 32 x 32

Farm Name 7 : HILL'N DALE VILLAGE

Farm Size 7 : 34 x 34

Farm Name 8 : FT Dairy Ginger chickpeas

Farm Size 8 : 30 x 30

Farm Name 9 : 10 DadRanch

Farm Size 9 : 30 x 30

Farm Name 10 : Beach Front Fun

Farm Size 10 : 26 x 26

Farm Name 11 : Big 12 ** 3day crops

Farm Size 11 : 28 x 28

Farm Name 12 : 13 Maples

Farm Size 12 : 24 x 24

Farm Name 13 : 14CloveHill 12hr crops

Farm Size 13 : 26 x 26

Farm Name 14 : 15 BirchFarm 1 day crops

Farm Size 14 : 24 x 24

Farm Name 15 : 16 Patty Park

Farm Size 15 : 30 x 30

Farm Name 16 : RR Plaza

Farm Size 16 : 34 x 34

Farm Name 17 : FT Nursery

Farm Size 17 : 30 x 30

Farm Name 18 : Icelake 4hr crops

Farm Size 18 : 26 x 26

Farm Name 19 : The Back 20

Farm Size 19 : 30 x 30

Farm Name 20 : Tai&Tea @21 Factory Row

Farm Size 20 : 38 x 38

Farm Name 21 : 22 Disndat Patch ***

Farm Size 21 : 32 x 32

Farm Name 22 : Hwy 23 Airport Beets

Farm Size 22 : 26 x 26

Farm Name 23 : HomeTown

Farm Size 23 : 32 x 32

Farm Name 24 : 25 Acre 8hr crops

Farm Size 24 : 20 x 20

Farm Name 25 : 26 Oak Acre 4hr crops

Farm Size 25 : 22 x 22

Farm Name 26 : Twin-T 7 cukes

Farm Size 26 : 14 x 14

JavaScript Enabled : Yes

Flash Version : 0,0,0

OS : Windows

Brower : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36

[marymarcel]

Originally Posted by 13grands

Today logged on and this is what I saw. Doing as it said at bottom and ssending to you. my ID # 1534624957

User Id : 1534624957

Coins : 67567777026

Xp : 356848805

Level : 1200

Name : conniebug

Neighbours : 38

Total Farms : 27

Farm Name 0 : ALL SEASONS FANTASY

Farm Size 0 : 24 x 24

Farm Name 1 : FT Village

Farm Size 1 : 34 x 34

Farm Name 2 : Cape Getaway

Farm Size 2 : 34 x 34

Farm Name 3 : Treehouse Mrkt

Farm Size 3 : 30 x 30

Farm Name 4 : #8 HillTop *

Farm Size 4 : 30 x 30

Farm Name 5 : International Food Fair

Farm Size 5 : 42 x 42

Farm Name 6 : KOA # 4 *

Farm Size 6 : 32 x 32

Farm Name 7 : HILL'N DALE VILLAGE

Farm Size 7 : 34 x 34

Farm Name 8 : FT Dairy Ginger chickpeas

Farm Size 8 : 30 x 30

Farm Name 9 : 10 DadRanch

Farm Size 9 : 30 x 30

Farm Name 10 : Beach Front Fun

Farm Size 10 : 26 x 26

Farm Name 11 : Big 12 ** 3day crops

Farm Size 11 : 28 x 28

Farm Name 12 : 13 Maples

Farm Size 12 : 24 x 24

Farm Name 13 : 14CloveHill 12hr crops

Farm Size 13 : 26 x 26

Farm Name 14 : 15 BirchFarm 1 day crops

Farm Size 14 : 24 x 24

Farm Name 15 : 16 Patty Park

Farm Size 15 : 30 x 30

Farm Name 16 : RR Plaza

Farm Size 16 : 34 x 34

Farm Name 17 : FT Nursery

Farm Size 17 : 30 x 30

Farm Name 18 : Icelake 4hr crops

Farm Size 18 : 26 x 26

Farm Name 19 : The Back 20

Farm Size 19 : 30 x 30

Farm Name 20 : Tai&Tea @21 Factory Row

Farm Size 20 : 38 x 38

Farm Name 21 : 22 Disndat Patch ***

Farm Size 21 : 32 x 32

Farm Name 22 : Hwy 23 Airport Beets

Farm Size 22 : 26 x 26

Farm Name 23 : HomeTown

Farm Size 23 : 32 x 32

Farm Name 24 : 25 Acre 8hr crops

Farm Size 24 : 20 x 20

Farm Name 25 : 26 Oak Acre 4hr crops

Farm Size 25 : 22 x 22

Farm Name 26 : Twin-T 7 cukes

Farm Size 26 : 14 x 14

JavaScript Enabled : Yes

Flash Version : 0,0,0

OS : Windows

Brower : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36

Hi 13grands

I moved your post to the thread for problems loading the game.

We get that information if we click in a link in Alternative Linking to get our ID number provided in the following thread:
http://r1.slashkey.com/forum/showthread.php?t=645850

Im not sure why you got that when trying to load the game. Did you click in the Farmtown icon showing up on the left side in your Facebook home page?

[bickymikulski]

this is first time happening (an embedded page at 11.slashkey.com says your browser does not support web gl) also web Gl supported but disabled ????? never had problems till 1/2 hr ago whats happening ??????