OFFICIAL Farm Pass

[BarbLH]

Please help! Hoping you can help me so I can buy the $4.99 Farm Pass.

I've been trying to buy it since last night but it hasn't worked. I get the message that I have to wait 10 min, then reload and try again. On my most recent attempt the message said, "Farm Pass Purchase status unknown, please wait 10 min, then reload... etc."

When I reload my farm I'm getting the message, "It appears that your recent Farm Cash purchase was not completed successfully... etc."

If I go to the Farm Cash Store & click on Restore Purchases I get a message, "No purchases to restore."

Please advise & TIA for your help.

EDIT: I've cleared my browser & run the memcache, too.

[Taz D]

Originally Posted by BarbLH

Please help! Hoping you can help me so I can buy the $4.99 Farm Pass.

I've been trying to buy it since last night but it hasn't worked. I get the message that I have to wait 10 min, then reload and try again. On my most recent attempt the message said, "Farm Pass Purchase status unknown, please wait 10 min, then reload... etc."

When I reload my farm I'm getting the message, "It appears that your recent Farm Cash purchase was not completed successfully... etc."

If I go to the Farm Cash Store & click on Restore Purchases I get a message, "No purchases to restore."

Please advise & TIA for your help.

EDIT: I've cleared my browser & run the memcache, too.

Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[BarbLH]

Thanks, Taz, I've reported it.

Originally Posted by Taz D

Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

I accidentally used PayPal to purchase this month's Farm Pass. When will that debit my account?

[marymarcel]

Originally Posted by LisaScobee

I accidentally used PayPal to purchase this month's Farm Pass. When will that debit my account?

Hi Lisa

You need to check that through your homebanking.

[LisaScobee]

Originally Posted by marymarcel

Hi Lisa

You need to check that through your homebanking.

Still hasn't but it's ok..Not gonna overdraft me. I think my bank website's on crack lately.

[Taz D]

Originally Posted by LisaScobee

Still hasn't but it's ok..Not gonna overdraft me. I think my bank website's on crack lately.

Hi Lisa,
Once you pay with Paypal and have the Farm Pass then it is out of Slashkey's hands. How soon they debiot your bank account is between you, Paypal and your bank. You would have to contact Paypal about that.

[WSU Rocker]

Hello,

As of yesterday afternoon, I completed all of the 3 season goals that had been issued already. Today, I log in and see the same 3 season goals as new and no progress towards them at all. I have new daily goals, and it appears my point total is the same as it was yesterday, but I'm just curious if anyone has noticed that season goals are repeating. I have refreshed the game twice.

My USER ID number is: 1420797879 Build No: 642

Thanks,
Christi

[Taz D]

Originally Posted by WSU Rocker

Hello,

As of yesterday afternoon, I completed all of the 3 season goals that had been issued already. Today, I log in and see the same 3 season goals as new and no progress towards them at all. I have new daily goals, and it appears my point total is the same as it was yesterday, but I'm just curious if anyone has noticed that season goals are repeating. I have refreshed the game twice.

My USER ID number is: 1420797879 Build No: 642

Thanks,
Christi

Hi Christi,
If you have used a trick, even not knowing you had, to complete those goals then it is possible for them to show up again.

[WSU Rocker]

Originally Posted by Taz D

Hi Christi,
If you have used a trick, even not knowing you had, to complete those goals then it is possible for them to show up again.

What's a trick?