OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[marymarcel]

Originally Posted by RIAP27

Thanks for tryin to help. She has not mentioned hearing from support yet. She usually forwards anything like that to me to make sure its real. She's afraid of getting hacked as it happened once and she almost lost her farms.
She did mention to me she attempted to replant some of the missing trees on 33 a week ago and they went missing too. Why might that be?

Hi RIAP

Support sent her a response yesterday, she has to check her junk/spam folder.

You can help her reading the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366

The problem she has is layering, if she had flowers and trees on those farms on top of x9 crops, then you know they could disappear.
If she continues trying to place trees/flowers again, then they surely will disappear due to corrupted farm data.

In that case she has to work with Support.