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Old Apr 16 2014, 12:36 PM
Jolley Rancher's Avatar
Jolley Rancher Jolley Rancher is offline
 
Join Date: Sep 10 2009
Posts: 4
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yes I contacted Slashkey last month about 47 fc that was missing.
Ticket ID: DFL-521744
Department: VIP
Priority: Urgent
Status: On Hold
I,finally, heard from a Valeria Mejia on 3/24/14. After I replied, no resolve or comments were ever received. I wrote yesterday about question of a facility I sold by accident. I asked if I could receive help in identifying which one it was-because I was distracted and clicked sale in error and would like to replace it. I have had no reply to that question.
I have been with this game since it began and would appreciate a similar support from slashkey that I have given the game.

Last edited by Jolley Rancher; Apr 16 2014 at 12:51 PM.
  #2  
Old Apr 16 2014, 01:16 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,057
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Quote:
Originally Posted by Jolley Rancher View Post
yes I contacted Slashkey last month about 47 fc that was missing.
Ticket ID: DFL-521744
Department: VIP
Priority: Urgent
Status: On Hold
I,finally, heard from a Valeria Mejia on 3/24/14. After I replied, no resolve or comments were ever received. I wrote yesterday about question of a facility I sold by accident. I asked if I could receive help in identifying which one it was-because I was distracted and clicked sale in error and would like to replace it. I have had no reply to that question.
I have been with this game since it began and would appreciate a similar support from slashkey that I have given the game.

Try this

For your first request about your lost farmcash, it's time for you to send them another ticket, include all the information you have.

But for the facility you sold by mistake, you need to wait for their answer so that you have sent them the ticket yesterday. So be patient and wait for about 2 weeks.
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