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  #1  
Old Jul 09 2016, 07:08 AM
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marymarcel marymarcel is offline
 
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Originally Posted by kejusa View Post
I've been to the Forum because I am not able to 'Cash Out' my Services. I am given to understand the Devs gave mine & LazyMare's a deep memcache clean the other night"
The links are not working from their messages either I get an error message 'Oops something went wrong'
"I am seeing errors in your data that may be related to your Cash out. Please try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and please put your armoured truck into your storage and then try cashing out again.
Please can you help I've been top of the table in the Neighbours Contest a few times now and it looks like I am a complete failure this week.
Hi kejusa

Last night the developers released a fix for this problem.

Post-Release Updates - July 8th, 9:00 PM

- Released a fix for users having issues doing Cash Out or Store All in the Facility Manager.

I had a look at your data and your armored truck is on your farms.

Please place it in your storage, reload the game by clicking in Play button and then try to cash out again.

Let us know if you still have problems. Thank you!
  #2  
Old Jul 08 2016, 11:57 AM
lindafe lindafe is offline
 
Join Date: Mar 17 2011
Posts: 14
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Since this update I am not seeing any dan belt rewards to post on either the catnip or eucalyptus.Yet when I check t hem I see that there is 5000 or less to the next dan. Same thing happened last time there was a new crop. What can be done to fix this issue.

https://apps.facebook.com/farmtown/p...m_id=622350853
  #3  
Old Jul 08 2016, 02:21 PM
thehufarm thehufarm is offline
 
Join Date: Jul 27 2009
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Hi Taz,

Just wanted to reply to my findings today since you last advised me to place the truck on my farm and then store it again. To date, when I click the Cash Out All button, it'll say nothing to cash out, the numbers on the facilities do not disappear until I close the My Facility Manager window and open it again. Then I see that all the client facilities have been emptied. Better but not perfect...yet.
  #4  
Old Jul 08 2016, 02:25 PM
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marymarcel marymarcel is offline
 
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Originally Posted by thehufarm View Post
Hi Taz,

Just wanted to reply to my findings today since you last advised me to place the truck on my farm and then store it again. To date, when I click the Cash Out All button, it'll say nothing to cash out, the numbers on the facilities do not disappear until I close the My Facility Manager window and open it again. Then I see that all the client facilities have been emptied. Better but not perfect...yet.

Hi thehufarm

You are not the only one having problems storing or cashing out facilities, so we sent an email to the developers so they can check on it. Thank you for your patience
  #5  
Old Jul 08 2016, 04:31 PM
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badpoodle badpoodle is offline
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i'm not sure if i see a purpose for the 2 new boats other than slashkey earning farm cash. i remember the old days of fishing before the purple boat cleared a water feature. a tool that takes me back to sectional fishing (and all the cash upgrades til that tool clears 16 layers of water) means oodles of cash spent to fish overly layered coin waters. few farmers have enough 16x layers of cash waters.

i understand slashkey is here to make money, but for doG's sake, dangle some bait that is worth our while. off the top of my head, how about a one-click tree or flower tool? how about a tool that lets us hire marketplace people to harvest, plow and PLANT? aww, ****, i shouldn't have said that; knowing slashkey, they'd turn a harvest/plow/plant option into 30 FC increments to catch up with our current combine's capacity.
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  #6  
Old Jul 08 2016, 05:21 PM
Texas Belle Texas Belle is offline
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Quote:
Originally Posted by badpoodle View Post
i'm not sure if i see a purpose for the 2 new boats other than slashkey earning farm cash. i remember the old days of fishing before the purple boat cleared a water feature. a tool that takes me back to sectional fishing (and all the cash upgrades til that tool clears 16 layers of water) means oodles of cash spent to fish overly layered coin waters. few farmers have enough 16x layers of cash waters.

i understand slashkey is here to make money, but for doG's sake, dangle some bait that is worth our while. off the top of my head, how about a one-click tree or flower tool? how about a tool that lets us hire marketplace people to harvest, plow and PLANT? aww, ****, i shouldn't have said that; knowing slashkey, they'd turn a harvest/plow/plant option into 30 FC increments to catch up with our current combine's capacity.
Oh I am so with you on the one-click tree or flower tool, been asking for it since forever, of course I am not buying the fool boats, im doing ok with the turbo, but the one-click for trees and/or flowers would be heaven, just like I did not hesitate on buying the storage sheds, I would buy the one-click in a NY minute...
  #7  
Old Jul 08 2016, 07:18 PM
mick-jolly mick-jolly is offline
 
Join Date: Jul 08 2016
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Help i cant cash out since the update.

I have purchased the new turbo fishing boat (pink one) and since not been able to cash out my facilities. It keeps just saying Saving then nothing to save. when i am trying to cash out.
  #8  
Old Jul 08 2016, 08:30 PM
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marymarcel marymarcel is offline
 
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Hi all

The developers have just released a fix for the issue about cashing out/storing.

Please check again and let us know if you still have problems. Thank you
  #9  
Old Jul 08 2016, 08:50 PM
lollipopthebunny lollipopthebunny is offline
 
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Location: San Diego, California
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Question

I have noticed a change in the facility manager when loading facilities. The start button fades but doesn't disappear once you click on it for an individual facility and/or you click start all! It wasn't doing that before the update. I have cleared memcache an it is still doing. I noticed it this morning an again tonight. It is happening both in Regular an in Service ones.

What can be done?
  #10  
Old Jul 08 2016, 10:13 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by lollipopthebunny View Post
I have noticed a change in the facility manager when loading facilities. The start button fades but doesn't disappear once you click on it for an individual facility and/or you click start all! It wasn't doing that before the update. I have cleared memcache an it is still doing. I noticed it this morning an again tonight. It is happening both in Regular an in Service ones.

What can be done?
Hi lollipopthebunny,
Either way the fading out or the disappearing is telling you the facility is 100% fully loaded. If it is faded out then it still can't be clicked again.
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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