OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[joy_of_oz]

Hi Marymarcel, I have discovered five of my wool sheds are empty , all were full. I have cleared cache and re opened the browser, no change. User id is 100005495888304 Joy

[marymarcel]

Originally Posted by joy_of_oz

Hi Marymarcel, I have discovered five of my wool sheds are empty , all were full. I have cleared cache and re opened the browser, no change. User id is 100005495888304 Joy

Hi Joy

Please let us know in which farms the wool sheds are placed.

[joy_of_oz]

hi , the farms in question are 5, 16, 17, 37 and 38. Some friends have also found sheds empty. thank you , Joy

[Taz D]

Originally Posted by joy_of_oz

hi , the farms in question are 5, 16, 17, 37 and 38. Some friends have also found sheds empty. thank you , Joy

Hi Joy,
I have checked those farms and on 5 you have 200 of each sheep & llama, on 16 you 200 llama & 199 sheep, on 17 you have 12 llama & 104 sheep, and on 37 & 38 you have 0 of each, so maybe you haven't loaded any on those.
This is according to your account data.
We can not look directly into the buildings and have no way see the amounts you have bought as we do not track coin purchases. We do not have any way to replace anything on your farms.
You may contact Support if you wish concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[joy_of_oz]

Thank you Taz, i will just refill them , cannot be bothered with all that . cheers Joy