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  #1  
Old Nov 19 2022, 10:00 AM
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Taz D Taz D is offline
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Originally Posted by linda2gardner@gmail.com View Post
I have 50 plus requests in MY REQUESTS every day. I have tried "ignore" for each request, I have cleared my Google Chrome Cache, I have cleared my browser cache, I have cleared my Cookies, I have cleared my FarmTown "in game" cache.....HELP! How do I fix this?
Hi Linda2gardner,
I moved your post to the thread about gifts.
It looks as you have stuck gifts in your My Requests tab, then please click on this link and see if those gifts are showing up, take in mind that page can only show you up to 100 at a time: Facebook Games Activity

If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.

About your other problem getting the token error, please be sure your browser and computer are up to date.
Close everything and restart your computer. See if that problems was fixed.
If not, then be sure that 3er party cookies are still allowed in your browser. You have instructions in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2  
Old Nov 20 2022, 11:35 AM
linda2gardner@gmail.com linda2gardner@gmail.com is offline
 
Join Date: Sep 27 2017
Location: Iowa, USA
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Default Stuck Gifts in My Requests Tab

I posted about this problem yesterday and was given this "solution":
"If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out."
ALL my gifts are "stuck". I have to go to the Facebook Games Activity link EVERY time to "X instead of Accept to clear them all out."
Isn't there anything automatic that will clear them? Why is this function broken and when will it be fixed?
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  #3  
Old Nov 20 2022, 11:42 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by linda2gardner@gmail.com View Post
I posted about this problem yesterday and was given this "solution":
"If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out."
ALL my gifts are "stuck". I have to go to the Facebook Games Activity link EVERY time to "X instead of Accept to clear them all out."
Isn't there anything automatic that will clear them? Why is this function broken and when will it be fixed?
Hi Linda2gardner,
I am sorry but there isn't any thing automatic to do this. Normally gifts are removed from the My Requests when you accept them. However when they get stuck there and continue to show in My Requests then the only way to remove them and get to the new or previous gifts is to follow the instructions given.
This is a problem with data transfer between Facebook and Farm Town that occurs intermitently and randomly. As it does not happen all the time then there is no way for the developers to find the exact problem and get it solved.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4  
Old Nov 25 2022, 10:53 AM
Qivis Qivis is offline
 
Join Date: May 14 2012
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Originally Posted by Taz D View Post
Hi Linda2gardner,
I am sorry but there isn't any thing automatic to do this. Normally gifts are removed from the My Requests when you accept them. However when they get stuck there and continue to show in My Requests then the only way to remove them and get to the new or previous gifts is to follow the instructions given.
This is a problem with data transfer between Facebook and Farm Town that occurs intermitently and randomly. As it does not happen all the time then there is no way for the developers to find the exact problem and get it solved.
This is not the only person having a problem. I have cleared the memcache several times, the Game Activity items, and cleared the memcache again and still get no gifts in the gift box even though the names of my friends who have sent the gifts are different from the ones I have accepted. The fixes are obviously not working since this has been going on for nearly 2 weeks now. If I were in the UK I would say this has been going on for a fortnight, but we Americans don't usually use the term.
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  #5  
Old Nov 25 2022, 11:53 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Originally Posted by Qivis View Post
This is not the only person having a problem. I have cleared the memcache several times, the Game Activity items, and cleared the memcache again and still get no gifts in the gift box even though the names of my friends who have sent the gifts are different from the ones I have accepted. The fixes are obviously not working since this has been going on for nearly 2 weeks now. If I were in the UK I would say this has been going on for a fortnight, but we Americans don't usually use the term.
Hi Qivis,
There is nothing that Slashkey can do about this. It is a transfer issue with Facebook. Gifts come through Facebook and they have to transfer the data to the game. Being random and intermitent it is very difficult for Slashkey to troubleshoot and find the issue.

As you say they are from different people, then you may have to accept them in the Games Activity first to see if they will get to your Gift Box.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #6  
Old Nov 25 2022, 12:39 PM
Qivis Qivis is offline
 
Join Date: May 14 2012
Posts: 741
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Originally Posted by Taz D View Post
Hi Qivis,
There is nothing that Slashkey can do about this. It is a transfer issue with Facebook. Gifts come through Facebook and they have to transfer the data to the game. Being random and intermitent it is very difficult for Slashkey to troubleshoot and find the issue.

As you say they are from different people, then you may have to accept them in the Games Activity first to see if they will get to your Gift Box.
Ya. I figured as much since it is so random. It is making it difficult to not run out of certain ingredients, but not impossible.
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