OFFICIAL Facilities and Facility Manager

[Taz D]

Originally Posted by MKStengl

nearly all of my tree fruits are missing. they are there when I come to my farm from another account, hundreds of thousands of them, but from my own account they are very small. Help please

Hi MKStengl,
I am guessing since you can see them from a different account that you are referring to the trees and not the fruits in your storage.
Make sure you have Show Trees checked in your preferences. If that doesn't help them show up, try clearing your browser cache and see if the trees show back up. The game will load slowly the first time after the clearing as it has to download all the graphics again. You can find instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

[MKStengl]

The problem is not my trees, but all the numbers in my storage are inaccurate. Most of the tree fruits are missing. I cleared my browser cache, without any resolution to the problem.

[Taz D]

Originally Posted by MKStengl

The problem is not my trees, but all the numbers in my storage are inaccurate. Most of the tree fruits are missing. I cleared my browser cache, without any resolution to the problem.

Hi MKStengl,
You can not see the amounts of fruits in your storage from another account. Even if they go to your farms they can only see their own amounts in storage. The numbers in your storage you are seeing are accurate.
One thing I see is your storage level is up to 92 per cent. The amounts I see of some of the fruits are not low. We do not have any way of sorting what is in your storage to be able to look at all the tree fruits, but the ones I checked are not low amounts. Maybe you have used the ones you say are low down to a lower amount. I am sorry, but we have no way to add any items in your storage.


What do you have the filter in your storage set to?