OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by Beth Perry

They're showing NOW because I already re-purchased them. Thanks to all for the help.

Hi Beth,
If that was the case then it would show as 2 purchased and only 1 on your farms. That is not the case. Your data shows no farm cash facilities missing.
If there are any coin facilities that you were missing and repurchased, we would not have that data.

[LizaLee]

question: will the use of the egg collector, milking machine et al be working again or was it a waste of buying them?

[marymarcel]

Originally Posted by LizaLee

question: will the use of the egg collector, milking machine et al be working again or was it a waste of buying them?

Hi LizaLee

You have to place those tools in your storage and then they will work when you click in Harvest All button in your Facility Manager.

[Joyinlife]

My ID# 1661807478 It is getting confusing where to post things these days. I have a problem with things disappearing, especially noticeable things like buildings and facilities for starters. Is this a common problem? It is making me crazy.

The next thing is a suggestion, I think I know where to do that one. Thanks.

[Taz D]

Originally Posted by Joyinlife

My ID# 1661807478 It is getting confusing where to post things these days. I have a problem with things disappearing, especially noticeable things like buildings and facilities for starters. Is this a common problem? It is making me crazy.

The next thing is a suggestion, I think I know where to do that one. Thanks.

Hi Joyinlife,
I moved your post to the subject thread about missing items.
No this is not a common problem.
What buildings and facilities have you had go missing?

Are the missing facilities showing in the facility manager?

[Joy XxX]

Hi, my wool sheds are all empty , how can i get my animals back ? They were all full ! Help !

[Taz D]

Originally Posted by Joy XxX

Hi, my wool sheds are all empty , how can i get my animals back ? They were all full ! Help !

Hi Joy,
Please provide your account ID so we can check this. You can find that ID in the banner above your farms.

[Joy XxX]

Originally Posted by Taz D

Hi Joy,
Please provide your account ID so we can check this. You can find that ID in the banner above your farms.

100005495888304 ) my id The first farm shows 200 of each , that is the only one i found with animals, i put a few into # 6

[Taz D]

Originally Posted by Joy XxX

Hi, my wool sheds are all empty , how can i get my animals back ? They were all full ! Help !

Originally Posted by Joy XxX

100005495888304 ) my id The first farm shows 200 of each , that is the only one i found with animals, i put a few into # 6

Hi Joy,
I do see sheep and goats in all of your wool sheds, though none of them are full (250) with the sheep where the goats do appear to be full. We do not have any way to replace any you are missing. They are for coins, but you would have to know how many are missing and contact Support about this as we can not do any refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Joy XxX]

Thank you , i have no idea how many FC animals or others i had so i guess there is no point submitting a complaint. My loss as usual ! I cannot refill sheds because of the loose animals , so it is a lose lose situation. The only way would be to restore them.