Game Migration Updates

[Nana Barb]

Missing my loader tools which I had both of last year. Only now noticed they are gone.
Do I have to buy them again?
user ID 578429728922280
Thank you for your assistance.
Nana Barb

[Taz D]

Originally Posted by Nana Barb

Missing my loader tools which I had both of last year. Only now noticed they are gone.
Do I have to buy them again?
user ID 578429728922280
Thank you for your assistance.
Nana Barb

Hi Nana Barb,
Which tools exactly are you missing? I have checked your data and do not see any tools you own missing.

[Nana Barb]

Originally Posted by Taz D

Hi Nana Barb,
Which tools exactly are you missing? I have checked your data and do not see any tools you own missing.

I am missing the turbo checkout station and turbo lift truck for loading service facilities.
I used these last year when loading the service facilities, now I have to do each one separately. Not sure how long ago I got them. It was probably at least a year ago for one and maybe several years ago for the other. TIA

[Taz D]

Originally Posted by Nana Barb

turbo checkout station and turbo manual lift truck.
I used these all the time for the facilities manager before the changes.
Now I need to load products manually for each service facility.

Hi Nana Barb,
I am sorry, but I checked your data and do not see either of those tools in it. Nor do I see anything missing there. Please contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[JohnAlbertini]

The last couple days I have had to do this every time I open the browser to see the shortcuts.

[Taz D]

Originally Posted by JohnAlbertini

The last couple days I have had to do this every time I open the browser to see the shortcuts.

Hi John,
Try clearing your browser cache, close the browser, then reload your farms and see if that helps. It will be slow loading the first time after clearing as it has to download all the graphics again.