HTML5/WebGL: Game Not loading or frequent crashes

[Rob T]

Originally Posted by goldendreamer

I have had several instances where my computer is freezing when I try and load another farm. My computer never freezes and I keep it cleaned out all the time. Is this a common thing that is happening right now and will be worked out soon.

Hi goldendreamer,

With HTML, clearing your browser cache should only be done if you are unable to load the game at all. When you clear your browser cache, you force the game to download the entire game and graphics all over again. This will slow your game down. once you have loaded the game, the next time you play will run much faster as it will not need to download it again. So please avoid clearing your browser cache unless you really need to.

[Rob T]

Originally Posted by Rupert Bear

Not able to play game as game is not loading properly. Gets stuck on Black, then moves to nearly loaded but still not able to use anything properly

Hi Rupert Bear,

Does the game load? are you able to see your farms?

Yes, there will be a few missing features, which will be added back to the game over the next few weeks. But if you are able to harvest, plow and plant etc, then that is normal for the time being.

[kbirk58]

Freestyle purple does not work. I have a whole farm with ponds everywhere that I can't move...

[Rob T]

Originally Posted by eddie2857

green screen

Hi eddie2857,

Are you by chance using a browser extension that reverts your Facebok to a classic look? if so, you'll need to disable this as it will prevent the game from loading properly.

[Rob T]

Originally Posted by iceberg

My farm opens but thats it it does nothing else cant get to the farmers market cant work whats wrong.

Hi iceberg,

The new HTML version is missing some features which will be added back over the next few weeks. Ships, trains etc. You can still sell things by clicking the storage icon and then click the blue button to 'Sell at Market' Tho you wont actually go to the market, it does open the market selling screen as if you were there.

[Rob T]

Originally Posted by rindydvm@msn.com

ID#1581804821

Clicked on the icon to go to the store to hire people and nothing happened.

Gene

Hi rindydvm,

The new HTML version is missing some features which will be added back over the next few weeks. Ships, trains etc. You can still sell things by clicking the storage icon and then click the blue button to 'Sell at Market' Tho you wont actually go to the market, it does open the market selling screen as if you were there.

[mnordy]

Keep geeting a grey screen with the aw snap logo and an embedded message on slashkey saying to go to java script console? what the hell. Message code 138

[bullish]

I cannot get to flash format and on new format only get to my first farm and cannot change anything. I have been here since the first time farm town started this is the worst change over ever. I have decided to leave and find another venue so long everybody. I hve enjoyed the years here.

[Rob T]

Originally Posted by rodneycs

When is the Market Place likely to be working?

Hi rodneycs,

Unfortunately we do not know, all features will be added back as soon as possible over the next few weeks.

[cottond]

Same here, I will be watching your post to see if we get help, happy farming! 674300721