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  #1  
Old Jan 05 2021, 06:01 PM
Debw758 Debw758 is offline
 
Join Date: May 16 2009
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Default HTML5 version

I clicked on all the links because I was having problems with my farm loading in the new version. All of the results I should get by clicking on the links all worked.
  #2  
Old Jan 05 2021, 06:05 PM
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Taz D Taz D is offline
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Location: Buda, Tx
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Originally Posted by Debw758 View Post
I clicked on all the links because I was having problems with my farm loading in the new version. All of the results I should get by clicking on the links all worked.
Hi Debw,
What browser are you using? If it is Chrome please do #7 and post the results here.


If you have an extension added to your browser, please disable it, restart your browser and check if the game loads.

If you have more than one extension added, then you have to check each of them and one by one following the previous suggestion.


Please try a different browser to see if it will load in that one.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3  
Old Jan 05 2021, 07:35 PM
46bill 46bill is offline
 
Join Date: Apr 10 2010
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I use Windows 10 and have been able to open the HTML5 version using both Edge and Opera browsers. When I open the Items Storage and select Animals or All the pictures for the animals are not showing but their names and quantities do show. That is the same using both browsers. Certainly not a priority but think the developers should add it to their list.
  #4  
Old Jan 05 2021, 07:52 PM
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Taz D Taz D is offline
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Originally Posted by 46bill View Post
I use Windows 10 and have been able to open the HTML5 version using both Edge and Opera browsers. When I open the Items Storage and select Animals or All the pictures for the animals are not showing but their names and quantities do show. That is the same using both browsers. Certainly not a priority but think the developers should add it to their list.
Hi 46Bill,
All the animals are showing when I open the Item storage. Try setting the filter to Animals and see if they show up.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #5  
Old Jan 05 2021, 08:06 PM
46bill 46bill is offline
 
Join Date: Apr 10 2010
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Hi Taz, for me the animal pictures are not showing when I select the animal filter or the all filter. This is the only thing I have found that is an issue and it has been like that since I first used the HTML5 release on 1/1/21.
Also, please thanks to the developers for making the small print larger.
  #6  
Old Jan 05 2021, 08:12 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by 46bill View Post
Hi Taz, for me the animal pictures are not showing when I select the animal filter or the all filter. This is the only thing I have found that is an issue and it has been like that since I first used the HTML5 release on 1/1/21.
Also, please thanks to the developers for making the small print larger.
Hi 46bill,
Then it is possible all the graphics didn't download for you. Please try clearing your browser cache, restart your browser and then reload the game.


Edit: II am sorry, I just checked again and they are missing. I know they were there in earlier builds. They may not be there now as those are animated and none of the animation has been done yet.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Jan 05 2021 at 08:34 PM.
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