Discussions about Quests

[greywolf57]

I've been doing quest for a couple of days now and have not had any problem acquiring things from facility that I do not have...I've worked neighbors facilities and thought it was no problem till I clicked the lifeline and it gives me a gift box...telling me that I can procure items by gifts from neighbors..it doesn't give me any other message...
How does one obtain a gift that is to be made in a facility...ie, boots from the shoe factory or cocoa from the tea an coffee shp...2 facilities that I do not have yet...I was somehow as working for my neighbors to get the boots by working their facility...but with the gift box you can not do that...
any one have a clue..