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Old Oct 21 2011, 01:26 PM
Molly Mew's Avatar
Molly Mew Molly Mew is offline
 
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Location: Manchester, UK
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Originally Posted by Deborah1979 View Post

I know there are separate threads for these problems, but since most of the issue has happened since the last update, I wanted to repost here first.

Several days ago, I reported about problems with my gifts and my "unscientific test". I am on Face Book and usually only use Firefox. Out of curiosity, I used IE, and was able to send gifts. On Firefox, after I selected the gift all I was getting was a white screen with a picture of the gift. (I am still getting that.) On IE, once I selected the gift, "Proceed to Send", I was able to select any of the tabs..."Farmer Friends", All Friends, etc, and sent gifts easily.
I did have gifts show up today on the old Face Book area on the left side of my profile page. I could accept those and exchange and they did go to my gift box.
However, I had gifts under the My Requests tab on my farm, and using Firefox I was able to accept the gift, exchange it, but then I can't do anything else. Still can't send gifts or have any of the tabs open for me when using Firefox.

The second problem has to do with adding neighbors. A few days ago, I went to our social forum, selected some people to add as Face Book friends, and eventually as neighbors. I asked 11 people and all 11 accepted my friend request. They then showed up on my FT page under the "My Neighbors" tab. As usual, it said "So and So is not your neighbor"...Invite. I clicked on all of these and ASSUMED the request had gone to them. (It has been quite a while since I added any neighbors.) Well, I got messages on Face Book from several, saying they had not received my request to be a neighbor.
Still thinking about the Gift Problem/Firefox/Face Book connection, I went to IE and clicked on each one of these again. (The box had never changed that says "So and So has not accepted your request".) When I clicked "Add as a neighbor", a Face Book window opened with the "official" request, clicked on it and off the requests went. (9 out of 11 are now official neighbors)
Has anyone else tried to add neighbors in the last few days using Face Book & Firefox???
Also, at the same time, on IE the real Face Book profile pictures shows above each of the avatar pictures. Back on FT with Firefox, only the white generic profile picture from Face Book shows above the avatar. All of the other info (xp, level, avatar name and avatar picture) shows the same on IE and Firefox.
The issue with the generic picture started immediately after Face Book did their wonderful super-duper upgrade about 3 weeks ago. (Bah-humbug) (The day Farm Town was shut down for a couple of hours, on a Friday afternoon..CDST.) When I went to Farm Town the very first time after the "upgrade" by FB, I only had the white generic profile picture. Not a big deal, but when all of the other glitches keep happening, it just tells me that there is a connection (or lack thereof) between Face Book, Firefox, and Farm Town.
Sorry for the length of this message and I hope it was clear, and is somewhat helpful to the devs. Gotta be frustrating to them, cause it sure is to me and all of us having these issues.
Thanks for all the attempts!!!
Deborah
Hi Deborah,

Thanks for the detailed post here.. it might help us work out what's happening. It's always difficult when Facebook is updating at the same time as Farm Town, as the problem could be one or the other, or just the linkage between the game and the platform (FB)

My feeling is that it's FB this time, but that doesn't mean we're in any way 'passing the buck' lol. We'll be sending all the details off to the developers for them to figure out.

Thanks again for the helpful information you've provided.
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Old Oct 21 2011, 02:54 PM
Deborah1979 Deborah1979 is offline
 
Join Date: Nov 29 2010
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Originally Posted by Molly Mew View Post
Hi Deborah,

Thanks for the detailed post here.. it might help us work out what's happening. It's always difficult when Facebook is updating at the same time as Farm Town, as the problem could be one or the other, or just the linkage between the game and the platform (FB)

My feeling is that it's FB this time, but that doesn't mean we're in any way 'passing the buck' lol. We'll be sending all the details off to the developers for them to figure out.

Thanks again for the helpful information you've provided.
Thanks for the "Thank You"!

I just got back from Internet Explorer (have I mentioned how much I detest trying to play Farm Town on that?? hehe) and was able to accept & exchange gifts (and send neighbor requests) AND the gifts are in my gift box now.
Came back to Firefox and the gifts I had accepted and or exchanged earlier are no longer there and they are not in my gift box. Lesson learned!! LOL I will use IE (yuck) for gifts during the interim period.

For this particular glitch, I don't think Farm Town is "trying to pass the buck" at all!! To me, even as computer illiterate as I am, if I can perform a function on one browser and not another, this must be a glitch between the browser and Face Book. BUT, since it involves Farm Town, I (we) appreciate all that you and the devs are doing. Playing Farm Town is a hobby (and I spend quite a bit of REAL money) and a hobby should NOT be stressful. But it is very stressful right now.

As far as allowing "pop-ups" or changing something, I will wait until the devs figure out what we should do. And if YOU think that is something that might help, please walk me thru the steps. Gotta go take some basic 'puter lessons. lol
Thanks again,
Deborah
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