OFFICIAL Neighbors, Super Neighbors, & Buddies

[RIAP27]

Ok on the acct I manage, disappearing from my friend's acct, she said this to me.
"[Paula - Sat 21 - 9:44 PM] not sure what you meant by "your port?" as note's a bit old now but yep her ship came to my port but I can't send to her s it says it's been deleted"
It almost sounds as if her acct thinks my managed acct got deleted. It didn't. I am not sure what to do as nothing we tried thru the messages worked.