OFFICIAL Land Upgrades

[marymarcel]

Originally Posted by joolz68

Hi,can i have my coins back please,bought f36 its only upgraded it to 14x14 but taken approx 100.000 coins,looks like ive bought 16x16 but then i check farm and it hasnt,i go back and it asks me to upgrade again to 16x16 ,thank you

Hi joolz68

I moved your post to the thread about Land Upgrades.

Your farm 36 is upgraded to 16x16, if you are not seeing it, please reload the game.

If that doesnt work, then please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in every tab you have it open. Then reopen your farm and check your farm 36 again.

https://apps.facebook.com/farmtown/p...lear_memcached


Also, you have to contact Support team as you upgraded the farm more than once and your coins were taken. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366