Official Top Post Thread Block Unblock - Ignore Unignore

**Tiger** · #1 May 04 2013, 08:43 AM

BLOCK/IGNORE/REPORT
When should I use them and what for?

Blocking/Reporting will not end the job you hired someone to do in Farm Town!!

Please Read the Game Guide Chapter 07 - Blocking In Farm Town before posting in this thread.
There are several methods to block and unblock a farmer!

Make sure you know you are clicking on the CORRECT icon for why you want to block/ignore/report someone.

You are expected to use your common sense when someone may be disagreeing with you or may be being offensive.
Continuing to argue or retaliate in any way does not help to resolve things, very often all that does is escalates the problem and more users then get involved, offended and angry.

Reporting users for no valid reason can get the reporting user a ban.

These methods do not block a user in the forum.
If you know their username for the forum and wish to block them in the forum so that you don't see their posts, receive any messages or emails from them in the forum, please click on this link for instructions:
https://r1.slashkey.com/forum/faq.ph...l&titlesonly=0

Ignore and Block - Use this icon to block/ignore when you don't want to see someone in the game or see their chat or receive future messages.

Examples of reasons you may want to block or ignore rather than report:

someone's behaviour or chatting in the in the game may only be irritating, annoying or argumentative.
if you don't like someone and prefer not to see them.
someone you hired that may be picking and choosing what they want to work rather than completing the entire job request, so you prefer not to hire them again by mistake.
if you you've hired someone on many occasions and they have not been able to complete your work and you're unable to find out what the problem may be, so you prefer not to hire them again by mistake.

Remember there are always new farmers learning the game needing help, they may not know how to communicate with you or how to use the bigger tools or how to get them back if they dropped the tool by mistake. We all had to start from the beginning.

Someone may have a temporary internet issue or an emergency so could not finish or return to finish your work. This does not mean that they would normally do that.

Please try to consider those types of things before you decide to block or ignore someone.
These annoying types of behaviour are NOT to be reported!

When you add someone to your blocked list you will not see them again until you remove the block.

Report Abuse and Block! ONLY use this when:

Someone is being abusive or sending abusive messages perhaps of a sexual nature
A farmer has an offensive farm design like one of a sexual nature.
A farmer has an offensive avatar name like one of a sexual nature.
Someone is advertising bots or auto clickers in game - NONE are provided by Slashkey!! These can slow down the game for everyone including those that do not use them, which is why there are limits in place and those limits can change at a moments notice depending on server load.
hacking or threatening to hack your Farm Town account.
other bad language or bad behaviour that does not come under irritating or annoying or argumentative.

Do NOT use Report for complaining about someone not completing work on farms!!

When you report someone make sure that you do it at the time the problem occurred. The report will include what was said or sent to you via messages and will show on their account.
If it's abusive chat in one of the chat boxes at the markets or Inn, click on their avatar name in the chat box NEXT to the sentence that was offensive to report what they said at that time.

If it's an offensive message that has been sent via in game messaging you can use the report icon on the offending message report it. You need to do that before the message no longer shows up in your in game messages.

NEVER reply to any offensive messages. If you have not blocked them, they can use the message you sent to them, to reply back to you and the cycle will continue.
- By not responding, they can not use the message you may reply with to contact you again.
  If you block them then they can't any other methods to contact you again either.
- If they already have a message from you to use, do not reply to any subsequent messages! The message they are using to contact you will disappear from their in game messages as they get new messages that will replace the one that you sent.
- In the same respect, any messages that they have already sent to you before you blocked them, will be replaced by new messages that you get from other famers.
You only need to send ONE report!
If other farmers are having the same problem with the same user, they must also report the offender themselves.

When you report someone they will be added to your blocked list you will not see or hear from them again until you remove the block.

How does someone know if they have a ban?

If someone has been reported they may receive a ban from using the chat and messaging features. This does not block them from playing the game.

These are examples of the messages they could see:

Bans may range from a session, a day or much much longer, depending on what the offense was.

Green/Red blocked icon when visiting a farmers farms.

If you see this green/red icon towards the bottom left of your game screen when you visit a farmers farms it means that you have blocked them in the game:

Example:

You can check who is on your Blocked Users list by clicking on the Account tab and then the Blocked Users section. You can use that section to Unblock a farmer, if you made a mistake or changed your mind.

You can post in this this thread if:

You have been blocked from using chat and in game messaging and you think it's a mistake.
You have reason to think that the blocking and reporting methods may not be working.

To check that for you, we require your Farm Town User ID!

Your USER ID number is below the game screen when you load your game.

Scroll down the page past the yellow box under your farm screen and look for the long number just after
"Your USER ID number is: ....... "

This is an example of what it looks like, this users ID is 00000000 , YOUR number will be different and may be longer.

Your USER ID also shows at the very bottom of the Facility Wall Requests page and the Other Wall Requests page.

Moderators and Support unlikely to be in the game at the same time you are, or even in the same areas where the problems may be happening to be able to see it.

It is up to you to act accordingly when you see a problem and either block/ignore or report if necessary.