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  #1  
Old Feb 05 2019, 10:11 PM
love cats love cats is offline
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Je viens d'acheter 25 pieces farmtown, j'ai recu un mail me disant que je les avaient acheter mais je ne les ais pas dans ma ferme que faire ???
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  #2  
Old Feb 05 2019, 10:16 PM
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Taz D Taz D is offline
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Originally Posted by love cats View Post
Je viens d'acheter 25 pieces farmtown, j'ai recu un mail me disant que je les avaient acheter mais je ne les ais pas dans ma ferme que faire ???
Hi lovecats,
I do not speak French, but hope you can translate this.


Please provide a link to your farms so we can check this. Going to your farm and copying the address does not work as that is a generic link that takes us to our own farms. The automatic linking does not work either so you will have to create one and paste it here in a reply. Please follow the instructions on how to do that are in the following link:
http://r1.slashkey.com/forum/showthread.php?t=579554
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3  
Old Feb 06 2019, 12:06 AM
love cats love cats is offline
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Default pièces farmtown
User Id : 1421698517

Coins : 2340911238

Xp : 140482416

Level : 967

Name : Sylvie

Neighbours : 57

Total Farms : 24

Farm Name 0 : Sylvie 1 Quest

Farm Size 0 : 24 x 24

Farm Name 1 : Sylvie 2

Farm Size 1 : 24 x 24

Farm Name 2 : Cats farm (3)

Farm Size 2 : 24 x 24

Farm Name 3 : Sylvie 4

Farm Size 3 : 24 x 24

Farm Name 4 : Sylvie 5

Farm Size 4 : 24 x 24

Farm Name 5 : Sylvie 6

Farm Size 5 : 24 x 24

Farm Name 6 : Sylvie 7

Farm Size 6 : 24 x 24

Farm Name 7 : Sylvie 8

Farm Size 7 : 24 x 24

Farm Name 8 : Sylvie 9

Farm Size 8 : 26 x 26

Farm Name 9 : Sylvie 10

Farm Size 9 : 26 x 26

Farm Name 10 : Sylvie 11

Farm Size 10 : 26 x 26

Farm Name 11 : Sylvie 12

Farm Size 11 : 26 x 26

Farm Name 12 : Sylvie 13

Farm Size 12 : 30 x 30

Farm Name 13 : Sylvie 14 fleurs/poissons

Farm Size 13 : 32 x 32

Farm Name 14 : Sylvie 15

Farm Size 14 : 26 x 26

Farm Name 15 : Sylvie 16

Farm Size 15 : 26 x 26

Farm Name 16 : Sylvie 17

Farm Size 16 : 26 x 26

Farm Name 17 : Sylvie 18

Farm Size 17 : 32 x 32

Farm Name 18 : Sylvie 19

Farm Size 18 : 28 x 28

Farm Name 19 : Sylvie 20

Farm Size 19 : 26 x 26

Farm Name 20 : Sylvie 21

Farm Size 20 : 26 x 26

Farm Name 21 : Sylvie 22 Poissons/fleurs

Farm Size 21 : 28 x 28

Farm Name 22 : Sylvie 23

Farm Size 22 : 24 x 24

Farm Name 23 : Sylvie 's Farm24

Farm Size 23 : 14 x 14

JavaScript Enabled : Yes

Flash Version : 32,0,0

OS : Windows

Brower : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
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  #4  
Old Feb 06 2019, 12:14 AM
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Taz D Taz D is offline
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Hi loves cats,
I have checked and you did get the 25 farm cash you purchased. As of 22:24 eastern U.S. time zone you had 10 farm cash when you went from level 966 up to 967. At 22:59 you purchased and were credited with 25 farm cash making your total 35 farm cash.


You can check this yourself, by clicking on the Account tab above your farms. Then click on Farm Cash Activity Log and that will show you all your transactions for farm cash including purchases, level increases and quest bonuses.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #5  
Old Feb 06 2019, 12:22 AM
love cats love cats is offline
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Je sais Taz mais j'en avait 10 avant l'achat et je n'en ai que 10 encore maintenant et je n'ai rien acheté avec !
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  #6  
Old Feb 06 2019, 12:29 AM
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Taz D Taz D is offline
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Originally Posted by love cats View Post
Je sais Taz mais j'en avait 10 avant l'achat et je n'en ai que 10 encore maintenant et je n'ai rien acheté avec !
Hi loves cats,
You have 35 now, not 10. Please restart your farms and see if it shows up.
Here is what I see in your data as the last farm cash transaction:
Date/Time 2019-02-05 22:59:47 Action: buy Amount bought: 25 Total: 35
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #7  
Old Feb 06 2019, 12:09 AM
love cats love cats is offline
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Je ne sais pas si j'ai fait correctement
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  #8  
Old Feb 06 2019, 12:10 AM
love cats love cats is offline
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Et ceci est le recu de paiement

Bonjour Sylvie,
Ceci est un reçu concernant votre paiement de $6,60 à Facebook pour 25 Farm Cash.
Détails du paiement
Article: 25 Farm Cash
Date: Mardi 5 février 2019, à 22 h 59
Identifiant du paiement: 2115055441944135
Application: Farm Town
Acheté avec: Carte de crédit
Total: $6,60 CAD
Contester cet achat
Merci si vous pouvez m'aider
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  #9  
Old Feb 06 2019, 12:26 AM
love cats love cats is offline
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En ouvrant ma ferme, on m'a dit que j'étais a 35 farm cash mais je ne les ais pas car ca marque que je n'en n'ai que 10
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  #10  
Old Feb 06 2019, 12:35 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by love cats View Post
En ouvrant ma ferme, on m'a dit que j'étais a 35 farm cash mais je ne les ais pas car ca marque que je n'en n'ai que 10
Hi loves cats,
Look in the upper left corner of your farms for the green box with a $ in it. That is your farm cash. If you are not seeing 35 there then please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and look again.
https://apps.facebook.com/farmtown/p...lear_memcached
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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