OFFICIAL Neighbors, Super Neighbors, & Buddies

[Taz D]

This thread is for reporting problems concerning neighbors. Please read the following information BEFORE posting in this thread. Thank you!

Post Release Updates May 5th, 2023 - Expanded Neighbours capacity by 33%


Please make sure that you have read the information in the Web Guide to see what differences there are, now that you are playing Farm Town on the Website!


Check Out The Game Guide:

Chapter 05 - Neighbours and Buddies Farmer Lists
Everything you need to know about Neighbours, Buddies and Farmer Lists.

Chapter 06 - Super Neighbours
Everything you need to know about Super Neighbours.

Need More Neighbors? Go here: Neighbour/Buddy Requests!

NEW!!! Going on Vacation and won't be able to play for a while?
Set your status in game as unavailable for up to 3 months. CLICK HERE


Thank you!

Important Things to Remember:


1. For two players to become neighbors with each other, BOTH players need to send out and accept neighbor requests.

• If you want a friend as a Neighbour, YOU must send the request for them to accept.
• If they want you as a Neighbour, THEY must send you a request for you to accept.

2. The Neighbors and Buddy Limits are based on how many digits the database can hold, it varies because not all IDs are the same length. ID's are normally 8 to 17 characters in length, so the number of neighbours/buddies you can have can vary. You should be able to have a minimum of 117 neighbours and in most cases for more than that, depending on the ID's.
You could have roughly up to 500 farming friends which will be a combination of Neighbours and Buddies.

When you reach your limit of neighbors, and you try to add another, if there is not enough room in the database to add the farmers ID you will see a brief notification that tells you
"Your Neighbour List is Full, please delete some neighbours before adding more."

When this happens, you can not add more neighbours.

What you CAN do, is see if any of your current neighbours have stopped playing. If they have you can decide whether or not to replace them with someone who is currently active in the game.

To change your neighbours, you will need to remove some before you can add more.
Look in the Farmers List My Neighbours section and see who is still active in the game their activity date will be showing, if you do not want to lose them as a connection in the game see if you have room to move them to your Buddy List instead.

You can also check your Buddy List to see if you want to change a Buddy to a Neighbour.

3. The Super Neighbors Limit is also based on Neighbours ID's. Approximately 20 Neighbors should be fine. If you try to add a super neighbour and have run out of room to add any more you will see a popup telling you that.

• To find out how many Super Neighbours you have, click on anyone's picture in the Neighbours bar at the bottom of the game screen and click on "Order by Super-Neighbour". Then count all the ones with a red dot on their picture. You may need to scroll the Neighbours bar if you have more than a few.
  
  
• Neighbours with purple dot are the friends who have set you as their Super Neighbour.
  
  
• To find out what all the coloured dots mean see the following post in the Game Guide: https://r1.slashkey.com/forum/showth...22#post6548322

4. If you want to remove someone from being your Neighbour or Buddy make sure you remove yourself as being their Neighbour and Buddy, before you remove them from your OWN Neighbour or Buddy List.

You will also need to remove them from the Facebook Friends list in your Farmers list if they are showing up there as well, after removing all the Neighbour/Buddy connections.

Remember that the Manage option on gifts/trains/ships etc that you may have sent can allow someone to add you back so make sure that you have removed them from ships logbooks, that you are not sending them train boosts or returning gifts to them.

Instructions, on how to remove Neighbour and Buddy connections are in the following link:
https://r1.slashkey.com/forum/showth...10#post6548310


5. Archived Farms. Farms that have not been played in some time will become 'archived'. So if you notice a neighbors farm is empty this is likely what has happened. You will see a message telling you what the farm owner needs to do. Once that user visits the game, their farm will be reinstated.


6. Visiting/Tending Neighbors. You earn 30 XP for each neighbor whose farm you tend (watering, raking, etc) within a 24-hour period up to a limit of 100 visits. After that you will earn 1 XP. You can only tend each neighbor once a day.

This thread is for players to report problems or questions only. Any off topic posts will be removed by a moderator without notice to the user.

[lpost7219]

I have a super neighbor that is not able to read my messages in farmtown nor can she work my facilities or service facilities. Her farm number is: 615379424 I can read her messages in farmtown and also work her facilities and service facilities. My fam number is: 828655084. Neither one of us has this problem with any of our other neighbors. Thank you for your attention to this matter.

[Taz D]

Originally Posted by lpost7219

I have a super neighbor that is not able to read my messages in farmtown nor can she work my facilities or service facilities. Her farm number is: 615379424 I can read her messages in farmtown and also work her facilities and service facilities. My fam number is: 828655084. Neither one of us has this problem with any of our other neighbors. Thank you for your attention to this matter.

Hi lpost,
I moved your post to the subject thread about neighbors and super neighbors.
First thing she needs to do is check to make sure she has not blocked you. She needs to check in both Facebook settings and in the Farm Town account tab above her farms.
Is she not seeing your facility posts or does she see them but is told she can't work them because she isn't a friend?

[lpost7219]

Hi Taz: Thank you for checking into this matter. I have not blocked her is Facebook or FarmTown. She has not blocked me in Facebook or FarmTown. She can see my posts on the request wall but when she clicks on it all she gets is a blank screen and she can not read my messages in FarmTown messaging. I can read her messages in FarmTown messaging and I can work her facilities from the request wall. We appreciate any help given.

[Taz D]

Originally Posted by lpost7219

Hi Taz: Thank you for checking into this matter. I have not blocked her is Facebook or FarmTown. She has not blocked me in Facebook or FarmTown. She can see my posts on the request wall but when she clicks on it all she gets is a blank screen and she can not read my messages in FarmTown messaging. I can read her messages in FarmTown messaging and I can work her facilities from the request wall. We appreciate any help given.

Hi lpost,
Does she not see your message or does she see them but can't open them?


Please have her try clearing her memcache (link below), then when the page of unsetting text opens close that as it is done.
If her farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If that doesn't work then she needs to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Reecee]

I was trying to rearrange my neighbors and now almost ALL of them are missing. This has limited almost everything other's can do on my farm and quite a bit of what I can do. Is there a way to fix this and put my neighbors back without asking people all over again? Most of them have been my neighbors for YEARS and no longer play very often so it will be almost impossible

[marymarcel]

Originally Posted by Reecee

I was trying to rearrange my neighbors and now almost ALL of them are missing. This has limited almost everything other's can do on my farm and quite a bit of what I can do. Is there a way to fix this and put my neighbors back without asking people all over again? Most of them have been my neighbors for YEARS and no longer play very often so it will be almost impossible

Hi Reecee

I moved your post to the thread about Neighbors.

Did you delete them as your neighbors? I had a look at your data and I only see 3 neighbors for you.

If they are still your facebook friends, then the only thing you can do is to click in your My Neighbors tab and click in Add as Neighbor button for the ones you deleted.

[Joyinlife]

Originally Posted by marymarcel

Hi Reecee

I moved your post to the thread about Neighbors.

Did you delete them as your neighbors? I had a look at your data and I only see 3 neighbors for you.

If they are still your facebook friends, then the only thing you can do is to click in your My Neighbors tab and click in Add as Neighbor button for the ones you deleted.

[quote] Mary Marcel: Apparently the changed Neighbors. Use to be you could click on the tab and see everyone that was your neighbor, delete or request new neighbors and see the active status of each. That has gone. Where are they? My old brain cannot comprehend what they are trying to tell us! Tks, Jackie p.s. While change is good, too much change is getting frustrating. [quote]

[Taz D]

Originally Posted by Joyinlife

Mary Marcel: Apparently the changed Neighbors. Use to be you could click on the tab and see everyone that was your neighbor, delete or request new neighbors and see the active status of each. That has gone. Where are they? My old brain cannot comprehend what they are trying to tell us! Tks, Jackie p.s. While change is good, too much change is getting frustrating.

Hi Joyinlife,
All of the neighbor and buddy functions are now in a Farmers List. You can find the icon for it up at the top of your farm between the farm selector and the ingame message icon.

You can find all the information on how this works in the Game Guide chapter 5 about those:
https://www.slashkey.com/forum/showthread.php?t=662782

[Santmyer]

A person that I un-neighbored last week because they have not helped me in a while is still able to send me gifts even though I do not send back and I also go to their farm through the manage option and it is showing we are not each other's neighbors or buddies. I only know this person through Slashkey as we never were FB Friends.

This happened to me twice before and I sent tickets for each to support. Within a short period of time someone there was able to look at that person through a left untouched gift and correct the glitch of them being my reverse neighbor even though they were not showing up under my list of reverse neighbors.

This time it happened, I sent a ticket to support. Either through miscommunication or for whatever reason, I am not being helped. I am getting glib replies even though I have been very specific with my responses and doing my best to follow directions to try again suggestions that I have tried several times already.

Could a moderator check on this situation? I am very self sufficient at this game, but I cannot solve this issue from my end.