Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Aug 19 2021, 03:45 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by badcompany_78 View Post
this morning I logged into my account and all my salmon and trout are missing!! I had almost 3 months worth!! I an sick over it!!
yesterday I sold all my herring by mistake, but that seems to have been restored I know for a fact that I didnt sell my Salmon or Trout! plea please please help!!

ID: 898590491
Hi Badcompany,
I moved your post to the Help & Support subject thread about missing items.
We don't have any way to track individual sales of specific items. Your storage is at a level less than 40% and items missing from storage usually do not happen except when the storage is nearing 100%.
I am sorry, but we do not have any way to restore any thing to your storage.

You may contact Support if you wish. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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