Quote:
Originally Posted by Danker
Hi,
1) I don't think the factories were empty, but that is hard to prove.
2) No, I haven't moved any facilities on tis particular farm
3) close and open farm: done, memcache: done.
4) I doesn't matter how many farms are said to be on this farm, fact is there are only two.
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Hi Danker,
We think this is an old bug that most people don't run into. If you are posting from a farm that has a lot of facilities on it, and those without the trains don't work it first, but change to a smaller one like your farm 1, then that smaller farm shows more facilities on it than are actually there for the work. The additionally listed facilities are actually on the farm you posted from. Even though they seem to work on them and the mayor do some of them they are not actually getting worked at that time.
You can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366