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Old Apr 13 2021, 08:34 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
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Quote:
Originally Posted by annien View Post
I just came back hoping everything was fixed. When I went to the farms, they were blank and I could do nothing. 10201833750420872
Quote:
Originally Posted by annien View Post
Tried sending gifts to neighbors and a message filled the page stating my pop-up size was too small for the ad. Tried several times.
Hi annien

I moved your posts to the thread about HTML5

Are you entering the game using a saved bookmark link?

If so please enter your facebook account and click in the Farm town icon on the left column and see if that way you can load your farms.


If you still are not able to load the game please check if there is any update for Windows or Mac if you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

If you can't open the FT Console watch the "U" number in the upper right corner of your farms for the last number shown.

Also if you go to the first post, first page of this thread, there are steps to let you check your computer.