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Old Jul 10 2022, 09:28 PM
Keef Keef is offline
 
Join Date: Oct 06 2009
Location: Adelaide, Australia
Posts: 106
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Quote:
Originally Posted by Taz D View Post
Hi Keef,

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
I have put in over 20 reports about my ongoing problem of not being able to send gifts/ boost my trains over the last 12 months have not recieved one ticket, my email does not have a spam box as i log into my internet providers online mailbox