Quote:
Originally Posted by Tiger
Hi SirMatthew KC,
I have moved your post to the HTML5/WebGL thread which is located in the News and Announcement section of the forum and where your other posts about this are.
The last time you posted about this you were asked to also check for computer and browser updates. Have you also remembered to check for those regularly?
Which browser are you using, does it happen in the other updated browsers you have?
Have you noticed if it happens with a more specific type of thing you might be doing like: - is it a specific friends facilities you are working when this happens
- is it facility work requests that have many farms to work rather than far less farms to work?
- if you like to work facilities by opening up several tabs, have you tried reducing the amount of tabs you open to see if you still get the problem?
- is your browser open all day long with the game loaded even though you may not be playing the game? If it is try not leaving the game open when you aren't doing anything in the game at that time. Also try closing the browser for a few minutes if it's been open all day long.
As clearing the caches/history in your current browser is causing work related issues, could you use a different browser for work than you use for the game?
If not perhaps try this - when you clear the caches, remove the check mark that clears the cookies and other site data and clear the rest instead like browsing history and cached images and files, then just close the browser and reopen it and see if that will clear the error without you needing to authorize again for work related use.
If none of those help and you have not contacted support about this yet then it may well be time to do so if you are getting this frequently.
I have copied your post over to the relevant devs thread. |
I am using Chrome. It doesn't happen in Firefox, but I don't want to use Firefox because of limitations with some of the sites I use that are work related. They work better on Chrome. Chrome checks for updates automatically and I do have the latest version as well as all the windows updates, windows 10 pro.
It happens to every facility request after a while. It will just start happening and I have to clear my cache and do a memcached. The friends' requests have both few and many farms to work.
I do not leave my browser open all the time. When I am done with Farm Town I always close it, as well as Facebook.
I'll try clearing everything but the cookies and site data and see if that helps. I just can't figure it out. Farm Town works just fine and then suddenly it just starts acting up and then I can't even get back into the game without going through it all.