Quote:
Originally Posted by bluehair
so on the slashkey.com website it says I do not have the grey sprinker and need to buy it
but when I go to the facebook one I do.
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Hi bluehair
I moved your post to the thread about Sprinklers.
When you load the website, are you seeing something different in your yellow tool box, like a spinning green oval and maybe the mailbox to register on the left side of your game screen?
If so, just reload the game and check if you can use the sprinkler.
If that doesnt work, open the Store and check what information is showing up for that sprinkler. It could be Buy, Send or Duplicate. If it says Duplicate then you own it.
If nothing works for you then please contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366